Business Details
About
Infiniti Dealer
Your next luxury vehicle awaits at Bert Ogden INFINITI. We have an outstanding selection of new INFINITI SUVs and sedans for sale as well as an array of used cars from various brands. Visit our INIFNITI dealership in Edinburg, TX, to buy or lease a luxury car at an incredible price -- We Shop The Competition So You Don't Have To! Need skilled INFINITI maintenance in Southern Texas? You've come to the right place! Our certified INFINITI technicians can provide the expertise your luxury car deserves and handle any maintenance and car repairs required. Bert Ogden Makes It Easy to buy and maintain your dream car!
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.4
893 reviews
5 stars
730
4 stars
38
3 stars
15
2 stars13
1 star
97
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the exceptional customer service, particularly highlighting staff members like Lydia Garcia, Nathan Miranda, and Carlos Rodriguez for their attentiveness and helpfulness.
Sales Experience
Overall, customers reported a smooth and hassle-free vehicle purchasing experience, with several mentioning the professionalism and knowledge of sales staff.
Service Delays
Some customers expressed frustration with delays in service appointments and communication issues, particularly regarding updates on vehicle repairs.
Mixed Experiences
While many reviews were positive, there were notable complaints about rude behavior from certain staff members and inconsistent service quality, particularly in the finance department.
Follow-Up Issues
Several customers reported poor follow-up communication after their visits, leading to dissatisfaction with the overall service experience.
- DRDora RoblesNov 15, 20255.0Had a very pleasant experience with the service department thanks to Lydia. She was able to get my car serviced right away knowing I had very limited time. She even offered me some refreshments while I waited. Definitely recommend their department for any maintenance needed on your Infiniti. All the staff was very courteous and friendly.
- ATAlma TorresNov 15, 20255.0Lydia is very nice and made me and my fur baby welcomed. Explained everything to me from what was done to my Vehicle and my recommendations. Will be returning to do all my service at this location.
- LGLydia GarciaNov 15, 20255.0“At Bert Ogden Infiniti Dealership, I’m committed to treating every customer like family. My goal is for each person to leave with a smile, knowing they were truly taken care of—and hopefully inspired to leave a great Google review based on their experience.
- BRBrian RodriguezNov 15, 20255.0Lydia was so amazing and made the customer experience worth everything. Will definitely keep doing business with Bert Ogden
- MRMary RoblesNov 14, 20255.0Great customer service! Lydia was superb and assisted me by answering all my questions. Definitely recommend this place!
Frequently Asked Questions About Bert Ogden Infiniti
What types of vehicles are available at Bert Ogden INFINITI?
Bert Ogden INFINITI offers a range of new INFINITI SUVs and sedans as well as used cars from various brands.
Where is Bert Ogden INFINITI located?
Bert Ogden INFINITI is located at 4901 South Expressway 281, Edinburg, TX 78539, USA.
What are the business hours of Bert Ogden INFINITI?
Bert Ogden INFINITI is open Monday through Saturday from 8:30 AM to 10:00 PM and closed on Sundays.
Does Bert Ogden INFINITI offer vehicle repair and maintenance services?
Yes, Bert Ogden INFINITI provides skilled maintenance and car repair services performed by certified INFINITI technicians.
Which payment methods are accepted at Bert Ogden INFINITI?
Bert Ogden INFINITI accepts Discover, Mastercard, and Visa credit cards as payment options.
Is Bert Ogden INFINITI wheelchair accessible?
Yes, the dealership features wheelchair accessible entrances, parking, seating, and restrooms for customer convenience.
Does Bert Ogden INFINITI have onsite parking and is it free?
Yes, Bert Ogden INFINITI offers free onsite parking for customers.
Are appointments required to visit Bert Ogden INFINITI for services or shopping?
No, appointments are not required; customers can visit the dealership for shopping and services without prior scheduling.
What nearby car dealerships can I visit along with Bert Ogden INFINITI?
Nearby car dealerships include Bert Ogden Cadillac and Frank's Showroom, which offer additional automotive options close to Bert Ogden INFINITI.
What other local services and attractions are near Bert Ogden INFINITI that visitors might want to check out?
Nearby attractions include Deluxe Day Spa and The Confidence Beauty Lounge for beauty and spa services, as well as the Bonsai Event Center LLC for events and concerts.