Business Details
About
Infiniti Dealer
Your next luxury vehicle awaits at Bert Ogden INFINITI. We have an outstanding selection of new INFINITI SUVs and sedans for sale as well as an array of used cars from various brands. Visit our INIFNITI dealership in Edinburg, TX, to buy or lease a luxury car at an incredible price -- We Shop The Competition So You Don't Have To! Need skilled INFINITI maintenance in Southern Texas? You've come to the right place! Our certified INFINITI technicians can provide the expertise your luxury car deserves and handle any maintenance and car repairs required. Bert Ogden Makes It Easy to buy and maintain your dream car!
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.4
899 reviews
5 stars
736
4 stars
38
3 stars
15
2 stars13
1 star
97
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the service provided by staff members like Lydia, Cristian, and Nathan, highlighting their attentiveness and helpfulness.
Sales Experience
Numerous reviews mentioned positive experiences during the vehicle purchasing process, with several customers recommending specific salespeople for their professionalism and knowledge.
Communication Issues
Several customers expressed frustration with poor communication, particularly regarding service updates and follow-ups, leading to dissatisfaction.
Mixed Service Quality
While many reviews praised the service department, some customers reported negative experiences, particularly with specific staff members, indicating inconsistency in service quality.
Long Wait Times
Multiple reviews noted long wait times for both service appointments and the vehicle purchasing process, which detracted from the overall experience.
- MGMaya GarciaJan 3, 20265.0I came in for a routine oil change and was surprised by how long it took. While the staff was polite, it seemed clear that the service department is understaffed. More technicians are definitely needed to handle the workload efficiently.
- CECelina EspinozaDec 31, 20255.0We always love the service we receive at infiniti.
- JCJoshua CrawfordDec 31, 20251.0I’ve been trying to get an issue resolved for over a month and keep getting the run around or no communication unless I contact them.
- BTbrandon tamezNov 27, 20255.0My mom bought a car from Cristian Tamez and had an amazing experience. He was honest, fast, and made the whole process super easy. Great communication, no pressure, and he found exactly what my mom wanted. Highly recommend asking for Cristian if you’re buying a car!
- DRDora RoblesNov 15, 20255.0Had a very pleasant experience with the service department thanks to Lydia. She was able to get my car serviced right away knowing I had very limited time. She even offered me some refreshments while I waited. Definitely recommend their department for any maintenance needed on your Infiniti. All the staff was very courteous and friendly.
Frequently Asked Questions About Bert Ogden Infiniti
What types of vehicles are available at Bert Ogden INFINITI?
Bert Ogden INFINITI offers a range of new INFINITI SUVs and sedans as well as used cars from various brands.
Where is Bert Ogden INFINITI located?
Bert Ogden INFINITI is located at 4901 South Expressway 281, Edinburg, TX 78539, USA.
What are the business hours of Bert Ogden INFINITI?
Bert Ogden INFINITI is open Monday through Saturday from 8:30 AM to 10:00 PM and closed on Sundays.
Does Bert Ogden INFINITI offer vehicle repair and maintenance services?
Yes, Bert Ogden INFINITI provides skilled maintenance and car repair services performed by certified INFINITI technicians.
Which payment methods are accepted at Bert Ogden INFINITI?
Bert Ogden INFINITI accepts Discover, Mastercard, and Visa credit cards as payment options.
Is Bert Ogden INFINITI wheelchair accessible?
Yes, the dealership features wheelchair accessible entrances, parking, seating, and restrooms for customer convenience.
Does Bert Ogden INFINITI have onsite parking and is it free?
Yes, Bert Ogden INFINITI offers free onsite parking for customers.
Are appointments required to visit Bert Ogden INFINITI for services or shopping?
No, appointments are not required; customers can visit the dealership for shopping and services without prior scheduling.
What nearby car dealerships can I visit along with Bert Ogden INFINITI?
Nearby car dealerships include Bert Ogden Cadillac and Frank's Showroom, which offer additional automotive options close to Bert Ogden INFINITI.
What other local services and attractions are near Bert Ogden INFINITI that visitors might want to check out?
Nearby attractions include Deluxe Day Spa and The Confidence Beauty Lounge for beauty and spa services, as well as the Bonsai Event Center LLC for events and concerts.