Enterprise Rent-A-Car

4.1
145 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Denton, TX? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Ector & University location today.

Location

Enterprise Rent-A-Car
1911 W University Dr, Denton, TX
76201, United States

Hours

Reviews

4.1
145 reviews
5 stars
100
4 stars
14
3 stars
5
2 stars
2
1 star
24

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their exceptional service, particularly highlighting individuals like John and Journey for their professionalism and helpfulness.

Reservation Issues

Several reviews mentioned problems with vehicle availability despite having reservations, leading to frustration among customers.

Vehicle Condition

While many customers appreciated the cleanliness and condition of the vehicles, some reported issues with specific cars, such as cleanliness and mechanical problems.

Staffing Concerns

There were complaints about the location being understaffed, which affected service speed and availability.

Mixed Experiences

Overall, customer experiences varied widely, with some expressing satisfaction and loyalty, while others reported negative interactions and service failures.
  • CW
    Chikita Washington
    Dec 21, 2025
    5.0
    I rented a vehicle one way from Denton TX to Katy TX. I received impeccable customer service from the pickup location to the drop off location.
  • AG
    Anthony Gabriel
    Dec 19, 2025
    5.0
    Journey was awesome! Super helpful and friendly. She made the process easy and quick. Will definitely return.
  • JC
    Jimmy Calicott
    Dec 14, 2025
    5.0
    Great staff, always take good care of me, and they give exceptional customer service!
  • DW
    Donovan Wilder
    Oct 30, 2025
    5.0
    The reservation/pick up of my rental was quick and easy. After making my reservation online it took no longer than 15-20 minutes to verify my information and check out the vehicle to note damage or anything on the vehicle before I was on my way. Returning the vehicle was just as easy and even more convenient/accommodating because I returned the vehicle to a different location after notifying the original return location that I was dropping the vehicle off at a different location. The best part other than the ease/return of the vehicle was that my rental deposit was returned in a timely manner (within 48 hours).
  • SS
    S
    Oct 14, 2025
    5.0
    I had an excellent experience with Jourenee and Kendall at Enterprise. They were completely professional, extremely helpful, and clearly familiar with every aspect of the business. Their attention to detail and commitment to customer service made the entire process smooth and stress-free. They truly excel in creating a positive experience—highly impressed and very satisfied with their service!

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles does Enterprise Rent-A-Car in Denton, TX offer?

Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, and luxury rentals to meet various needs.

What are the operating hours for Enterprise Rent-A-Car at 1911 W University Dr, Denton?

The location is open Monday through Friday from 7:30 AM to 5:30 PM and is closed on Saturdays and Sundays.