Customers reported inconsistent pricing and unexpected charges, leading to claims of dishonesty.
Customer Service
Many reviews highlighted rude and unprofessional behavior from staff, particularly in customer interactions.
Response Time
Several customers praised the quick response times for towing services, often arriving faster than expected.
Driver Professionalism
While some drivers received positive feedback for their professionalism, others were criticized for aggressive driving and poor behavior.
Service Quality
Mixed reviews on service quality; some customers had great experiences while others reported damage to their vehicles during towing.
RR
Russell Riggin
Nov 2, 2025
5.0
Great rates, great service! From dispatch to the operator, Will, I was extremely pleased with my experience, other than the fact that I had to have my truck towed. Highly recommend their services.
SN
Sha non
Oct 27, 2025
1.0
They will randomly change the prices based on whoever you speak to, or however they're feeling. We were told one price over the phone and another price when we arrived less than an hour later. They charged us for an extra day even though the car wasn't even there 24 hours and had not yet reached the threshold to be charged an additional day. Immoral, but I guess that comes with the territory. You don't get into this field because you're a good person, it's more of a last resort option
JS
Jeff Stanski
Oct 12, 2025
1.0
They tell you it's $361, when you get up here an hour later it's $425, this place is a scam.
SS
SummerTV
Sep 29, 2025
5.0
I called them in the middle of the night . Literally had someone out there in less than a hour to get my semi truck out of a crazy curve. Super cool guy and they were cheaper than everybody else. Really appreciate them.
JB
Jaylen Burns
Aug 23, 2025
1.0
They towed my car while I was in a CVS, in CVS parking! Then refused to give it back and the woman in the office is really rude and talks rude with many people over the phone!
What services does EJ's Towing offer in Denton, TX?
EJ's Towing provides 24/7 roadside assistance, vehicle recovery, winch outs, and long-haul transportation services in the Denton, TX area.
Are EJ's Towing's services available all day?
Yes, EJ's Towing offers 24-hour emergency roadside assistance every day of the week.
Where is EJ's Towing located?
EJ's Towing is located at 2008 Metro St., Denton, TX 76207, USA.
What payment methods are accepted at EJ's Towing?
EJ's Towing accepts American Express, Cash, Check, Discover, MasterCard, and Visa.
How can I contact EJ's Towing?
You can reach EJ's Towing by phone at +1 940-384-9866 or by email at ejstowingdenton@gmail.com.
Is EJ's Towing accredited by any business organizations?
Yes, EJ's Towing is a member of the Better Business Bureau (BBB).
Does EJ's Towing have a website or social media presence?
Yes, EJ's Towing's website is http://ejstowingdentontx.com and their Facebook page is https://www.facebook.com/222654401645466.
What nearby services or businesses are close to EJ's Towing?
Nearby places include Five Star Orthopedic Laboratory - Anthony J Kasallis DDS, Educare Community Living, Lantern Ink printing services, and Bay & Bay Transportation Denton Texas.
Are there any nearby transportation-related businesses near EJ's Towing?
Yes, Bay & Bay Transportation Denton Texas and Active U.S.A. are nearby businesses related to transportation and automotive services.
What recreational or event venues are near EJ's Towing in Denton?
Nearby recreational spots include The Battlefield Nerf Arena & Fun Zone, The Battlefield event space, and Punisher Wrestling venue.