Business Details
About
Towing Service Station
EJ's Towing provides roadside assistance, vehicle recovery, and long-haul transportation, and 24-hour emergency service to the Denton, TX area.
Location
Hours
Reviews
3.9
256 reviews
5 stars
174
4 stars
10
3 stars3
2 stars
5
1 star
64
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unprofessional behavior from drivers and office staff, leading to a negative perception of the company's service.
Pricing Issues
Several reviews highlighted inconsistent pricing practices, with customers experiencing unexpected charges and feeling misled about costs.
Response Time
Positive feedback noted quick response times for towing services, with many customers appreciating the prompt arrival of drivers.
Professionalism
While some drivers received praise for their professionalism and helpfulness, others were criticized for aggressive driving and poor customer interaction.
Overall Experience
Customer experiences varied widely, with some praising the service as fast and affordable, while others described it as a scam or a nightmare.
- MGMaritza Perez GarciaNov 25, 20251.0Driver has highly rude and not mannered do not recommend they need to learn to be polite and not stuck up
- RRRussell RigginNov 2, 20255.0Great rates, great service! From dispatch to the operator, Will, I was extremely pleased with my experience, other than the fact that I had to have my truck towed. Highly recommend their services.
- SNSha nonOct 27, 20251.0They will randomly change the prices based on whoever you speak to, or however they're feeling. We were told one price over the phone and another price when we arrived less than an hour later. They charged us for an extra day even though the car wasn't even there 24 hours and had not yet reached the threshold to be charged an additional day. Immoral, but I guess that comes with the territory. You don't get into this field because you're a good person, it's more of a last resort option
- JSJeff StanskiOct 12, 20251.0They tell you it's $361, when you get up here an hour later it's $425, this place is a scam.
- SSSummerTVSep 29, 20255.0I called them in the middle of the night . Literally had someone out there in less than a hour to get my semi truck out of a crazy curve. Super cool guy and they were cheaper than everybody else. Really appreciate them.
Frequently Asked Questions About EJ's Towing
What services does EJ's Towing offer in Denton, TX?
EJ's Towing provides 24/7 roadside assistance, vehicle recovery, winch outs, and long-haul transportation services in the Denton, TX area.
Are EJ's Towing's services available all day?
Yes, EJ's Towing offers 24-hour emergency roadside assistance every day of the week.
Where is EJ's Towing located?
EJ's Towing is located at 2008 Metro St., Denton, TX 76207, USA.
What payment methods are accepted at EJ's Towing?
EJ's Towing accepts American Express, Cash, Check, Discover, MasterCard, and Visa.
How can I contact EJ's Towing?
You can reach EJ's Towing by phone at +1 940-384-9866 or by email at ejstowingdenton@gmail.com.
Is EJ's Towing accredited by any business organizations?
Yes, EJ's Towing is a member of the Better Business Bureau (BBB).
Does EJ's Towing have a website or social media presence?
Yes, EJ's Towing's website is http://ejstowingdentontx.com and their Facebook page is https://www.facebook.com/222654401645466.
What nearby services or businesses are close to EJ's Towing?
Nearby places include Five Star Orthopedic Laboratory - Anthony J Kasallis DDS, Educare Community Living, Lantern Ink printing services, and Bay & Bay Transportation Denton Texas.
Are there any nearby transportation-related businesses near EJ's Towing?
Yes, Bay & Bay Transportation Denton Texas and Active U.S.A. are nearby businesses related to transportation and automotive services.
What recreational or event venues are near EJ's Towing in Denton?
Nearby recreational spots include The Battlefield Nerf Arena & Fun Zone, The Battlefield event space, and Punisher Wrestling venue.