Need a rental car in Decatur, TX? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our James Woods Motors location today.
Many customers praised the staff for being friendly, helpful, and efficient, particularly highlighting individuals like Luke and Thomas.
Service Issues
Several reviews mentioned problems with vehicle availability, miscommunication regarding reservations, and additional charges that were not clearly communicated.
Mixed Experiences
While many customers had positive experiences, there were notable complaints about rude staff and poor handling of disputes, leading to frustration for some customers.
Vehicle Condition
Some customers reported issues with vehicle cleanliness and mechanical problems, indicating a need for better vehicle maintenance.
KS
Keller Self Storage
Jan 6, 2026
5.0
Nick and Luke are friendly and professional. They are the go to guys.
GV
Glenn Vecchio
Jan 1, 2026
5.0
Nick did an outstanding job.
EW
Eric Wells
Dec 30, 2025
5.0
Very friendly staff, easy checkin/out.
RF
Richard Frreman
Dec 27, 2025
5.0
Excellent service. Easy to connect with and staff was very helpful and knowledgeable.
MR
Michelle Rose
Dec 18, 2025
5.0
I had a car accident Monday and went to Enterprise in Decatur and Nicholas Ricciardi hooked me up with a car. He was so nice and helpful in my time of need. I had to take that car back today and get another one due to an issue with it. Nick and Luke went out of their way to make up for the inconvenience of me having to come back and exchange cars. The customer service they provided is almost unheard of these days. I highly recommend using Enterprise in Decatur.