Zips Car Wash

Reviews

• AO

  Alani Okafor

  4 days ago
  1.0
  I just purchased a membership and I am having trouble getting my car washed. It keeps saying no accounts found even though I just came through and did one wash. Once I was vacuuming my car I realized that it was still dirty so I turned around to come back through a second wash and now all of a sudden there are no active accounts found. I have been sitting and waiting for someone to help me for about 10 minutes. Good customer service is lacking a lot at this location. Even though I purchased my membership for this particular location, something about their system won’t show it and they have to look on foam in order for me to get my car wash. The lady says she will screenshot my account and send it to customer service in an attempt to resolve this issue. This is disgusting & I will be canceling my membership Immediately.
• TS

  TK C. Stewart

  Apr 6, 2026
  3.0
  It would be nice for the worker to use the cleaning brush to wash the front bumper and windshield before the vehicle enters the car wash. It helps removes the tough bugs and debris. The car wash use to do this but stopped all of a sudden.
• BF

  Brandy Flowers

  Mar 31, 2026
  5.0
  Douglas did an awesome job🤗🤗🤗
• EF

  Eduardo Flores

  Mar 29, 2026
  5.0
  Love how helpful the staff is! Great experience.
• JJ

  Jocelynn

  Feb 28, 2026
  1.0
  My experience at Zips Car Wash was very disappointing. I decided to upgrade to the basic plus and I immediately REGRETTED my choice. One wash and my car suffered a deal of damage!! My rearview mirror cover was ripped off and all scratched up. My car received several scratches on the front hood and the back of my trunk. I filed a damage claim ASAP with the General Manager Tyree. I express my concerns to him that the photos he took of my car were not doing my case justice. I requested he send the claim department the live footage of my car entering and exiting the car wash. It was clear evidence proving my car dealt damage but he refused. I should have known no one at this company will take issues like this seriously. Of course my claim was denied. The response was extremely petty. Stating my scratches did not meet the requirements of 4-6 inches nor contain a pattern that mimics their car brushes. What a joke, my claim had no reason of being denied. When my car part was literally ripped off during the wash. I came here multiply times before and never experience damage until I had upgraded. Zips Car Wash you do not value your customers nor the experience you offer. This company is a joke. I recommend you get your car wash anywhere else.

Frequently Asked Questions About Zips Car Wash