Enterprise Rent-A-Car

Reviews

• DZ

  D Z

  1 day ago
  1.0
  Sahara A. Smith was the lady working when I came to pick up my car. She was really rude to several customers.
• CS

  Cole Stephen

  Apr 25, 2026
  1.0
  I won’t make this a big thing. It’s the little things, not friendly when you arrive. Took 35 minutes to get in a car. I’m executive elite with national and I was told over the phone perks carried over as national was out of cars. They did not carry over. That was not fun but no worries. Car was dirty like it had not been washed or cleaned, and the gas tank was on 25 percent? As a business traveler, this is inconvenient completely. No late or early drop off, drop fee at the airport is a fee.
• QH

  Quincy Holloway

  Apr 22, 2026
  5.0
  These people know how to get you in and out of a car quickly!
• OC

  Onta Camp

  Apr 11, 2026
  1.0
  If I could give half of a Star I would. I’m not sure why I keep relying on this location but I did. They are horrible-I booked a vehicle same day and when I got there they told me because I booked same day that they couldn’t help me. I honestly do not understand why their website just can’t be fixed to show that there are no available cars just like every other location. This is the second time and even then I booked a week ahead they acted like I was a problem I’m honestly closing my enterprise account.
• CH

  Chris Holmes-Hill

  Apr 1, 2026
  5.0
  I had a really great experience with the team at Enterprise Rent-A-Car. From the moment I walked in, the staff was incredibly helpful and respectful of my time. They were efficient, communicative, and made the whole process feel seamless. What stood out most was how thoughtful and empathetic they were regarding my situation. I was dealing with a totaled car, which is already stressful, but they handled everything with care and understanding. They took the time to listen to my needs and made sure I had the right rental without adding any extra pressure. It’s rare to find a team that balances professionalism with genuine compassion, but this location absolutely does. Highly recommend if you’re in Dallas and need a smooth, supportive rental experience.

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