Business Details
About
Car Wash
Enjoy quick and convenient express car wash services at ZIPS Car Wash, where every wash includes our always-free self-serv vacuums and detailing amenities! Plus, feel good about protecting your investment with our ZIPS UNLIMITED™ membership program with daily wash privileges, available at all locations. Proudly serving members and customers at more than 260 locations in 24 states. ZIPS Car Wash is now cashless and accepts all major credit cards, debit cards, and ZIPS gift cards.
Location
Hours
Reviews
4.4
864 reviews
5 stars
672
4 stars
46
3 stars
28
2 stars
25
1 star
93
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly highlighting individuals like Jeremy, April, and Angelo for their excellent service.
Cleanliness Issues
Several reviews mentioned problems with cleanliness, including dirty cars after washes and a lack of available towels.
Service Consistency
Customers expressed frustration with inconsistent service quality, noting that some washes did not meet expectations despite paying for higher packages.
Membership Concerns
There were complaints about unauthorized charges and difficulties in canceling memberships, leading to dissatisfaction among some customers.
- LLLaFamiliaCortezJan 4, 20261.0I had an accident at this Zips Car Wash on November 15, and this has been an extremely disappointing and frustrating experience. A truck was allowed to enter the car wash ahead of me with a trailer hitch attached. Neither the employee guiding vehicles nor the manager on duty noticed or stopped the vehicle, even though it was clearly unsafe for the automatic wash. No one warned the driver. Inside the wash, the truck suddenly stopped, but the conveyor belt continued pushing my vehicle forward, causing my car to become stuck on the trailer hitch. As a result, my front bumper was cracked and damaged. This accident was completely preventable with proper safety checks. I immediately filed an incident report at the car wash. The manager told me the accident report had been submitted and that I would be contacted within 2–3 days. Because I did not hear back, I followed up by messaging the manager. He replied to my first message but ignored my follow-up and never responded again. After waiting with no communication, I also filed a report with the Better Business Bureau (BBB). To this day, no one has contacted me, taken responsibility, or offered any resolution. What makes this situation especially disappointing is the lack of accountability and basic communication. I trusted this business with my vehicle and was left with damage, silence, and stress. This experience has caused both disappointment and sadness, and no customer should be treated this way after an incident that occurred due to a business’s failure to follow safety procedures. Because of the poor handling of this situation and the complete lack of follow-up, I cannot recommend this location.
- PGPoleth GarciaNov 18, 20251.0They didn’t have clean towels no products I pay the expensive one i can’t believe that they don’t have all the necessary items for costumers
- GGGleb GNov 16, 20251.0The car was dirty after the wash, there were no towels, and the manager was very rude when I asked about towels. Don't come here, it was a very bad experience.
- CJCarlos javier Machado JimenezNov 10, 20251.0Tengo muchas pruebas de cobros sin autorización una y otra vez descaradamente imposible cancelar la membresía
- LGLuz GarciaOct 27, 20255.0Jeremy Campbell was the best would 100% come back
Frequently Asked Questions About Zips Car Wash
What services does Zips Car Wash offer?
Zips Car Wash provides express car wash services that include free self-service vacuums and detailing amenities.
Where is Zips Car Wash located?
Zips Car Wash is located at 3505 W Northwest Hwy, Dallas, TX 75220.
What are the operating hours of Zips Car Wash?
Zips Car Wash is open daily from 8:00 AM to 7:00 PM, with holiday hours varying; for example, it closes on Thanksgiving Day and Christmas Day and has shorter hours on Christmas Eve and New Year's Eve.
Does Zips Car Wash accept cash payments?
No, Zips Car Wash is a cashless facility and accepts all major credit cards, debit cards, and ZIPS gift cards.
What payment methods are accepted at Zips Car Wash?
Zips Car Wash accepts American Express, Discover, MasterCard, and Visa credit cards and debit cards.
What is the ZIPS UNLIMITED™ membership program?
It is a membership program that offers daily wash privileges at all Zips Car Wash locations, helping customers protect their vehicle investment with frequent washes.
Are there free vacuum services available at Zips Car Wash?
Yes, every car wash at Zips Car Wash includes complimentary self-service vacuum use at no extra cost.
What nearby automotive services can customers find near Zips Car Wash?
Nearby automotive services include Meineke Car Care Center for repairs and oil changes, O'Reilly Auto Parts for accessories, and Ken's Muffler & Brakes for automotive repairs.
Are there nearby parks or recreational areas around Zips Car Wash?
Yes, customers can visit Bachman Lake and Bachman Lake Playground nearby for leisure activities before or after their car wash.
What nearby stores and services can be accessed conveniently from Zips Car Wash?
Dollar General for discount shopping, Western Union for money transfer services, and Extra Space Storage for storage solutions are conveniently located nearby.