Zips Car Wash

4.3
1383 reviews

About

Car Wash
Enjoy quick and convenient express car wash services at ZIPS Car Wash, where every wash includes our always-free self-serv vacuums and detailing amenities! Plus, feel good about protecting your investment with our ZIPS UNLIMITED™ membership program with daily wash privileges, available at all locations. Proudly serving members and customers at more than 260 locations in 24 states. ZIPS Car Wash is now cashless and accepts all major credit cards, debit cards, and ZIPS gift cards.

Location

Zips Car Wash
3541 Forest Ln, Dallas, TX
75234, United States

Hours

Reviews

4.3
1,383 reviews
5 stars
989
4 stars
128
3 stars
69
2 stars
32
1 star
165

What are people saying?

AI-generated from recent customer reviews

Customer Service

Darwin received numerous positive mentions for his exceptional customer service, with many customers highlighting his friendliness and helpfulness.

Service Quality

Several customers expressed dissatisfaction with the quality of the car wash, reporting that their vehicles were not cleaned properly despite paying for premium services.

Pricing Issues

Customers reported discrepancies in pricing, feeling misled by advertised rates and experiencing overcharges.

Staff Attitude

While many staff members were praised, some reviews noted negative experiences with specific employees, particularly regarding rudeness and poor management.

Membership Experience

The membership program was generally viewed positively, with customers appreciating the convenience and benefits, although some faced issues with membership management.
  • ES
    ER STONE
    Oct 17, 2025
    5.0
    Good customer service
  • SS
    Shinnubi
    Oct 13, 2025
    5.0
    Dude was awesome as hell, my car looked clean and amazing. If you want a perfect car wash get Edwin please
  • BB
    Bryan Berry
    Sep 28, 2025
    5.0
    Edwin Cruz was super helpful. Great location!
  • WS
    William Shea
    Sep 22, 2025
    1.0
    You have to wash before vacuuming at this location. I have the monthly subscription, I vacuum first and then air dry the car as I drive away. Avoiding this location from now on.
  • ES
    Evelyn Suarez
    Sep 16, 2025
    1.0
    I’ve came to this car wash way before it was bought out , ever since it’s has only degraded the service and increased the charge to have the machines scratch your vehicle and leave basically every stain on the car. I payed their membership for months on end to wash my car twice everytime that I came . Just now to ask employees if I can rewash my car because the spots I came to take care of where still on my vehicle( keep in mind they just happened less than a day ago) to only be informed by the employees that the car wash won’t actually “wash” my car and that I can’t rewash it even though I have so many times before because my car is so low half of the time it would only get watered on . The poor management and attention to detail on behalf of the owners would only keep devaluing what Tommy’s was for so long . Oh and I’m disputing my $30 wash too , you have a better chance at hand washing your car with your eyes closed than coming here . I would love to speak to management as well to delight them of the concerns I genuinely express for their employees .

Frequently Asked Questions About Zips Car Wash

What services does Zips Car Wash offer?

Zips Car Wash provides express car wash services including free self-service vacuums and detailing amenities.

Where is Zips Car Wash located?

Zips Car Wash is located at 3541 Forest Ln, Dallas, TX 75234, USA.