Business Details
About
Car Wash
Enjoy quick and convenient express car wash services at ZIPS Car Wash, where every wash includes our always-free self-serv vacuums and detailing amenities! Plus, feel good about protecting your investment with our ZIPS UNLIMITED™ membership program with daily wash privileges, available at all locations. Proudly serving members and customers at more than 260 locations in 24 states. ZIPS Car Wash is now cashless and accepts all major credit cards, debit cards, and ZIPS gift cards.
Location
Hours
Reviews
4.3
2,455 reviews
5 stars
1,818
4 stars
194
3 stars
80
2 stars
73
1 star
290
What are people saying?
AI-generated from recent customer reviews
Customer Service
Troy received numerous positive mentions for his exceptional customer service, with many customers expressing appreciation for his friendliness and efficiency.
Equipment Issues
Several customers reported frequent equipment malfunctions, including broken brushes and ineffective vacuum machines, leading to dissatisfaction with the car wash quality.
Membership Concerns
Some members expressed frustration with the value of their membership, citing issues with service quality and management, leading to considerations of cancellation.
Overall Experience
While many customers enjoyed their experience and praised the cleanliness and speed of service, there were significant complaints regarding damage to vehicles and inadequate management.
- FAFabian Aguirre6 days ago5.0Tyrus was knowledgeable and kindly got my car taken care of. Great value for pricing.
- AGAbi GuerreroJan 6, 20265.0Troy is the best! Kind, respectful and great customer service!
- BBBryce ButtJan 6, 20265.0Troy did a great job hand drying my vehicle!
- KTKelly ToDec 26, 20255.0Troy (Ross location) provided excellent customer service!!
- DGDeOnte GrehamDec 16, 20251.0Although I still have my Zips Membership I will be canceling at the beginning of the year. Here's why: 1. Equipment is always broken. • The carpet cleaner machine never works at the vacuum area. • Most times the inside of the car wash brushes are not turning, sprayers are not spraying and my car is always half cleaned. Hand Drying Station • No one is ever available to hand dry your car. The entrance is normally blacked off. This is a service that's included in the non-member and Membership fee. This is very frustrating when you expect a service you are paying for and you are not receiving it.
Frequently Asked Questions About Zips Car Wash
What services does Zips Car Wash offer?
Zips Car Wash offers quick and convenient express car wash services with always-free self-service vacuums and detailing amenities.
Where is Zips Car Wash located?
Zips Car Wash is located at 5021 Ross Ave, Dallas, TX 75206, USA.
What are the typical operating hours for Zips Car Wash?
Zips Car Wash is open daily from 8:00 AM to 7:00 PM, with adjusted hours on holidays such as closing on Thanksgiving Day and Christmas Day.
Is there a membership program available at Zips Car Wash?
Yes, Zips Car Wash offers the ZIPS UNLIMITED™ membership program, which provides daily wash privileges at all locations.
What payment methods are accepted at Zips Car Wash?
Zips Car Wash is cashless and accepts all major credit cards including American Express, Discover, Mastercard, Visa, as well as ZIPS gift cards.
Are there free vacuums available at Zips Car Wash?
Yes, all car washes at Zips Car Wash include free self-service vacuums.
What nearby car wash options are available around Zips Car Wash?
Nearby car wash options include Tommy Terrific's Carwash, Tommy Terrific's Car Wash, and Sparkle Car Wash, which also offer various automotive and detailing services.
Are there dining options near Zips Car Wash where I can grab a meal?
Yes, nearby dining options include Salad and Go, Waffle House, Brunchaholics, Bad Chicken, and Back Home Barbecue, perfect for a meal before or after your car wash visit.
Where can I find medical services near Zips Car Wash?
Nearby medical centers include Village Medical at Walgreens - Old East Dallas, doctors such as Joyce Adesina, MD, Alejandro Rocha, MD, and Trung Nguyen, MD, as well as the Ross Avenue Accident & Injury Center PA.
Are there financial or postal services near Zips Car Wash?
Yes, FedEx offers freight and cargo services nearby, along with Western Union for money transfers, a LibertyX Bitcoin ATM for currency exchange, and a Walgreens ATM for pharmacy and banking needs.