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Young Chevrolet offers a wide range of new and used vehicles for Dallas and Plano Chevrolet drivers. Our vehicles undergo a 117-point check before being put out for sale, and the vehicles also come with a warranty and an auto-check certified history. We also provide concise financing options for pre-owned and certified used cars. If local Chevrolet dealerships in your vicinity do not have models and prices you are looking for, look no further and head straight to Young Chevrolet. Plano and Richardson Chevrolet customers, we will make sure that we satisfy your expectations and let you leave with a happy face.
Many customers praised the sales staff for being friendly, knowledgeable, and helpful throughout the car buying process.
Communication Issues
Several reviews highlighted poor communication, particularly regarding vehicle availability and follow-up after service.
Service Quality
Mixed feedback on service quality; some customers reported excellent service while others experienced delays and unresolved issues.
Sales Tactics
Multiple customers expressed concerns about aggressive upselling and perceived bait-and-switch tactics during the purchasing process.
Overall Experience
While some customers had positive experiences, others reported feeling misled or dissatisfied with the dealership's practices.
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Dena Palmer
1 day ago
5.0
I went to The Clay Cooley Dealership, I was browsing for a second car..Sales Person,Cara saw me and approached.She was pleasant and very knowledgeable.I felt comfortable and at ease with her.She answered my questions and concerns.As I was only looking at this time with two other dealerships to visit.If Clay Cooley was my choice to buy a vehicle,I would definitely ask for Sales Person,Cara Hutchings.
DD
DemiiBabesss
2 days ago
5.0
I had an outstanding experience with the service department, thanks to Edwin, the Service Manager. He was exceptional in communication and made sure my brand-new 2026 Corvette Stingray was serviced properly and that all necessary parts were taken care of. He kept me informed throughout the entire process and was understanding and respectful from start to finish. I received my car today in spectacular condition, and I couldn’t be happier with the service. If you want things done right, make sure to ask for Edwin. Thank you again for the excellent experience!
LL
Lenna Ly
Jan 10, 2026
5.0
Outstanding service from start to finish! The staff was friendly, professional, and took the time to clearly explain what my car needed without any pressure or upselling. The service was completed on time, the pricing was fair. It’s clear they take pride in their work and genuinely care about their customers. I’ll definitely be returning for future service and highly recommend them to anyone looking for honest, high-quality car care.
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Xavier Ramirez (GEAR HEAD XR)
Jan 10, 2026
5.0
Adrian Pineda and manager Brad really helped us out. Everything they promised they delivered. I called ahead of time and verified it was their and the price. When we got their the truck was ready for test drive and the price was what they said it was. Crazy I know because we went to many others and they all lied saying the vehicle was their and it was not. Or saying the price is this and get their and they change it to 10 thousand plus more! Im so happy we did some good buisness here with no bs! 👍👍
LM
Lisa Miller-Rich
Jan 7, 2026
5.0
I was in Dallas visiting my family over the holidays. I’ve been needing to get some work done on my Chevy Silverado and figured it would be good to get it done during this downtime. When I dropped it off, my service agent, Matt Dodson, let me know it would probably be available on Wednesday. I let him know, however, that I needed to drive home on Tuesday. Matt did a great job of fitting me into a very busy schedule and got everything finished up so I could leave on time! Great service and super grateful.