Sewell Lexus of Dallas

Reviews

• FP

  Former CEO & Partner.

  3 days ago
  1.0
  My "Sewel" Experience: Virtually unresponsive. First two emails to Sales Management ignored. 3rd referred and responded. Provided the desired build. Responded with the highest price due to packing lots of extras AND, of course, "Sewell" specific services, maintenance, etc. that have 0 value given I am no longer local. Apparently, Sewell or their sales team were unwilling to remove as the salesman failed to respond. Bought elsewhere. Sewell can provide all the TV testimonials they want and these will always be the most positive, compelling as a means to differentiate. Fact is, there is no difference in the car and from my experience, a lesser experience or one that requires the customer to pay more for less.
• RR

  Ray R

  5 days ago
  5.0
  I’ve worked with David Keilson at Sewell Lexus for over 10 years, and he is the only car salesman I trust. The purchase of my latest vehicle was seamless — organized, detailed, and completely stress-free. But what sets David apart isn’t just how smooth he makes the process. It’s who he is. He truly listens. He takes a mentor-like approach instead of a transactional one. He cares about doing what’s right for you, not just closing a deal. Over the past week especially, he has been an absolute godsend — proactive, solution-oriented, attentive to every detail, and always a step ahead. David is a genuine, high-character professional who makes you proud to know him — not just do business with him. Sewell’s reputation for excellence is well-earned, and David is a big reason why. He is an incredible asset to your organization, and someone you simply cannot afford to lose. Thank you, David. I’m grateful for you.
• SS

  Sonia Saenz

  5 days ago
  5.0
  A huge shout to Maury Erby!! Thank you for an awesome Customer Service Experience! Sewell is a great place to shop for your dream car! Maury helped my Husband & me with the process in professional way. Jose guided us through the features on the vehicle. A huge thanks to Laura, she helped us with the paperwork! Thank you guys! We really appreciate it!
• CT

  Cody Tallina

  Feb 24, 2026
  5.0
  Gary Wiley Jr. is the best salesman in any area of sales I’ve ever dealt with. I told him what I wanted, the price point I needed to be at, and he simply said “let me work” and work he did. Seamless transaction and he even delivered the car to me personally in the Houston area. This is our third or fourth car from Sewell and we will remain Sewell for life because of people like Gary.
• GB

  Gautam Bandivadekar

  Feb 20, 2026
  5.0
  I had an outstanding experience at Sewell Lexus of Dallas while purchasing my new Lexus RX 350h. I previously owned a 2015 RX 350, and I had been shopping for a new Lexus for some time with some of local dealers. A couple of weeks ago, while in Dallas for some work, I noticed Sewell Lexus and stopped by just to check availability for my preferred configuration. I was pleasantly surprised by the exceptional customer care from the moment I walked in. I was connected with their sales representative Shayne Neal, who made the entire process smooth, transparent, and truly customer-focused. His manager, Brian Arnold, was very transparent and quick in taking decisions, making it a true win-win. The genuine customer care really stood out compared to the typical attitude at many other dealerships. A truly premium experience from start to finish, just like driving your new Lexus 😊