Sewell Lexus of Dallas

Reviews

• BP

  Bruce Alan Perlstein

  Nov 14, 2025
  5.0
  Compassion and Excellence: Barrett Snare at Sewell Lexus of Dallas Barrett Snare turned a devastating loss into a joyous new beginning. After our new RZ EV (purchased elsewhere) was totaled, just three weeks after purchase (in a frightening nighttime collision with a large deer), we were deeply shaken and heartbroken. Sales representative Barrett Snare, who just happened to answer my inquiry at the Sewell dealership, listened intently to our story and then immediately took charge! Showing immense empathy, kindness, and assuredness, he put things in motion. Then after a perfect road test he took the heroic step of holding and readying the perfect, beautiful, Certified pre-owned RZ 450e luxury EV for us while we navigated the insurance nightmare. His complete, faith and confidence in the process made all the difference. One week after our loss we drove this fantastically beautiful Certified Lexus home, smiling all the way. Mr. Snare is an exceptional sales representative and a darn good human being—a true credit to the Lexus and Sewell brands. If you want a truly personal and seamless car buying experience, Sewell Lexus is the place!
• KK

  Kate K

  Nov 14, 2025
  1.0
  BUYER BEWARE. GET READY TO BEND OVER!! TYPICAL SCAM DEALER. You see a car your excited, they tell you its gone thru their collision center and they check everything. However they provide carfax ok. Well im told the previous owner had a little paint work. Ya...no..after a day I noticed the bumper didn't line up. I took it back. They were telling me they know as much as the car fax. Well clearly there was an accident. I told them I wanted a different car. Of course you know they panicked. So I got the basic its in your head or what can we do to make this right? I told them have collision correct what apparently their supposed to find before it goes to the lot. (BTW This Sewell has no Honda dealership so good luck on actual repairs). So the answer was collision removed the bumper and remounted. I understand a 10year old car, but that is simply sales saving a sale. The 1 thing I wanted was a guarantee that if the bumper had issues of this issue down the road they would fix it. I got the run around for 3 days. Bodyshops guarantee their work, its said their a Brand that can't stand behind their product. ***Spoke to the GM once then he never returned my vm along with 2 other managers*****(A GM though-at least-again stand behindyour BRAND)SO...IM UPSIDE DOWN, REFINANCING BECAUSE OF COURSE I JUST GOT EXCITED WAS TOLD OH PRE OWNED CARS HAVE HIGHER RATES EVEN WITH PERFECT CREDIT. AND IN THE END THEY COULDN'T GIVE ME A SMALL IN WRITING GUARANTEE FOR A BUMPER.
• PK

  Prashant K

  Nov 13, 2025
  5.0
  I normally don't write reviews but Sewell Lexus is the go to place if you are looking to get one, based on my experience. The sales people are very nice. Avery was the guy who was helping me out and he's very friendly and nice. He also got me a good deal as I never give up negotiating. My son also liked the place and was able to look at different cars with ease. I got a certified pre-owned one which looked like brand new with new car smell and all. I drove my car for a week and I'm very happy about what I got. I will definitely visit the same place again when needed.
• AA

  Amanda

  Nov 11, 2025
  5.0
  I recently bought my 2026 Lexus NX 350 from this dealership and had such a great experience. Everyone I worked with was kind, professional, and made the whole process easy from start to finish. They took the time to walk me through everything, answered all my questions, and never made me feel pressured. The atmosphere was welcoming and organized, and I really appreciated how transparent and straightforward they were. It’s clear they care about their customers and want you to feel good about your purchase. I’d definitely recommend this dealership to anyone looking for a smooth, stress-free car buying experience
• GC

  Grace Chang

  Nov 8, 2025
  5.0
  I have to say that Sewell Lexus of Dallas is one of the most professional and efficient dealerships that I have been to. I bought my very first car from Maury Erby and he was/is the BEST!!! I went to another dealership in Dallas before meeting Maury and they could not find me my car with my specifications that I wanted. But the day I walked in, Maury made it possible! He kept me in the loop about the status of my car. Made my whole first car buying experience one that I will NEVER forget! Jordan was amazing as well! He was very patient with me through showing me all the perks of my new car and thoroughly going through every feature with me. If you are thinking of buying a Lexus, go to Sewell Lexus of Dallas and ask for Maury and Jordan!! They are the absolute BEST!! Thank you guys for everything!!!!

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