Sewell INFINITI of Dallas

Reviews

• SG

  Sergio Garcia

  5 days ago
  5.0
  I took my son's 2016 Infiniti there for maintenance, and then had to leave it there for more repairs. Even though we didn't buy the vehicle from there, they still allowed me to use a loaner. COMPLIMENTARY! Also, I have never experienced service so great as I did there. What really impressed me was the service mechanic recording a video and explaining everything to me. What all was good and what extra work needed to be done. Also, sent pictures of other parts. All this was sent to me in a link. I am AMAZED at their service. Joey from the service department is also great. Always keeping me in the loop with the status of my son's vehicle. Even their waiting area is way better than I could of imagined. I have a GMC and I thought their service couldn't be topped. But Sewell Infiniti easily surpassed them. TOP OF THE LINE all around. Thank you all very much.
• MG

  Melissa Gleinser

  Feb 23, 2026
  5.0
  Buying my vehicle with Jaci was an excellent experience from start to finish. She did an awesome job helping me get the price point exactly where it needed to be and made the entire process smooth and stress-free. Jaci was very pleasant, thorough, and incredibly easy to work with. Her response time was quick, and she was always available to answer questions and explain details clearly. I truly appreciated the great interaction and level of care she provided. Highly recommend working with Jaci if you’re in the market for a new vehicle!
• LL

  Life Cycle Homes LLC

  Feb 13, 2026
  5.0
  I would like to shine a spotlight on the best service agent, Joey. From the moment my husband and I drive up for our vehicle maintenance, he greets us with kindness and professionalism. Joey consistently provides excellent customer service and always finds a way to assist us. He takes the time to clearly communicate any maintenance issues before moving forward with service, making sure we fully understand what’s needed. His friendly attitude, transparency, and willingness to help truly set him apart. We genuinely appreciate the level of care and attention he provides every time we visit. Management is definitely in the making for him!
• MC

  mike cole

  Feb 7, 2026
  5.0
  Allison Cohen is the only reason we have been coming to Sewell for 26 years. She is very Professional; she has become like family to my wife and me. She is the best salesperson in the business. She cares about her customers and when you call her, she is always there for us. Quickly and Professional. Every salesperson could learn from Allison. We love Sewell and Allison. I have to brag on Arturo her assistant, he is very professional, well-spoken and very knowledgeable on the Infiniti vehicles. We drive a Sewell and will always drive a Sewell. Thank you, Allison, for another great Infiniti!
• KK

  Keyerra

  Feb 6, 2026
  5.0
  My husband and I purchased our Infiniti QX60 From this dealership back in November. Hadley assisted us with our purchase and we couldn’t be pleased more. She listened to our needs and wants and found the perfect vehicle for us. We have been Sewell customers for quite some time and we love the customer service that’s always provided. We did run into an issue after purchase, but Jamere, the manager, took our concerns seriously and made sure everything was taken care of. I’d highly recommend Sewell Infiniti to anyone for their professionalism, responsiveness, fair pricing, and transparency.

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