Sewell INFINITI of Dallas

Reviews

• JJ

  Jacquelyn Jackson

  Nov 13, 2025
  5.0
  Although I didn’t buy my vehicle from you and I decided to change dealerships was a great ideal. I love that I am respected as if I did buy fry you. My next vehicle will be bought from you. Thank you so much and the cookies coffee and soda always hit the spot for an early morning ride. Thanks
• VD

  Valeria Burks, DDS

  Nov 13, 2025
  5.0
  After a 9 day vacation in the Caribbean, landed at DFW Saturday night to a 2023 QX60, that wouldn't start. It was 2am Sunday at this point and had it towed to Sewell, while my husband and I rented a one way car back home 3hrs away. I purchased the car outright from Sewell in February of 2024, Sewell did a fantastic job sourcing a grey, sensory, with a vision package and no roof racks. I called Monday morning at 7:30 asking them to immediately get this car up and running as I use it for work, shuttling my children to and fro, all the things. Juanita, Dom, and Kevin did a fantastic job keeping me in the loop with the status of my car, and putting up with my mother hen self, anxiously asking over my brick of a car. They promptly diagnosed the issue, sent me pictures and videos of my car, got it ready to be picked up Wednesday afternoon. Sparkling clean, and vacuumed fresh, they gave my husband a bunch of treats and drinks, for our 3 hour return drive home. This is my second infiniti, I will never buy another brand, and I will return to get it from Sewell, give me about 4 more years. Thank you guys!
• SG

  Steven G

  Nov 13, 2025
  5.0
  Good folks. They made the buying process super easy (oh, and my wife is happy with her new SUV haha). No sales games/gimmicks, friendly people, nice facility, quick buying process - what else could you want? 5 stars!
• SK

  Shaddy Kusez

  Nov 12, 2025
  5.0
  Allison was absolutely amazing! This was my first time purchasing a car, and she made the whole experience smooth and stress-free. My dad has known Allison years and she has always been great, so it was really special getting to work with her myself this time. She’s kind, honest, and truly goes above and beyond for her customers. Allison has definitely set the bar high for any future car-buying experiences—I can’t thank her enough!
• AW

  A W

  Oct 17, 2025
  5.0
  Honestly, the first positive used car purchase experience ive ever had. After a total loss accident and a month of unexpected car shopping, I was at my wits end with the whole process. Visiting multiple dealers, haggling, rejecting 10 spam calls a day, doing research on vehicles etc is exhausting. We had just come from CarMax before visiting Sewell, so maybe I'm being biased, but our Sewell experience was so easy and straightforward I almost can't believe it. Our awesome salesperson Nicole was so friendly and easygoing, plus she's the only person we dealt with from start to finish. None of the "manager behind the curtain" stuff. Nicole was patient, listened and answered all our questions and concerns, presented us with a stack of detailed info about the car, didn't pressure us or try and upsell anything but provided available options in a helpful way. There were no surprise costs or fees, the price advertised was the actual price, which is almost never the case! Plus, she ended up staying late to make sure we could take the car home that night. I want to thank Nicole and Sewell for being a bright spot in the vast hellscape of car sales, this is how you make customers for life!!

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