Business Details
About
Cadillac DealerCar DealerAuto Maintenance
Building relationships, not selling vehicles, is our first priority, and it has been for more than a century. "Customers for Life" - that is our aim. Generations of customers have bought their vehicles from our dealerships. The secret is in how we treat others, and each other. We proudly offer complimentary loan cars, complimentary car washes, and technology consultations
Location
Hours
Reviews
4.6
2,285 reviews
5 stars
1,925
4 stars
102
3 stars
60
2 stars
44
1 star
154
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the exceptional customer service provided by sales and service staff, highlighting their professionalism, attentiveness, and willingness to go above and beyond.
Sales Experience
Many reviews noted a smooth and pressure-free car buying experience, with sales representatives being knowledgeable and accommodating to customer needs.
Service Quality
While most feedback on service was positive, some customers expressed dissatisfaction with specific service experiences, indicating inconsistencies in service quality.
Communication
Customers appreciated the clear and timely communication from both sales and service departments, which contributed to a positive overall experience.
Loyalty and Recommendations
Numerous customers expressed their intention to return for future purchases and recommend Sewell to others, indicating strong customer loyalty.
- YHY H6 days ago5.0I visited several dealerships where I felt pressured to sign contracts, but nothing seemed genuine. Then I discovered the Buick Envista online and decided to visit Sewell. From the moment I walked in, I was warmly greeted by the receptionist, and Ali came to show me the car of my dreams. He wasn’t pushy at all—he explained everything clearly and made the process simple. The entire experience was top‑of‑the‑line customer service. Ali and Syed truly made my day. I wasn’t expecting to drive away in a brand‑new car, but thanks to them, I did! I’ve always admired the Sewell commercials and wondered if they could really be that good—now I’m a true believer. I’m proud to say I’m officially a Sewell Woman, complete with the Sewell license plate I’ve always wanted. Thank you, Ali and Syed, for turning what could have been a stressful process into a joyful milestone.
- FFFEHNov 17, 20255.0I was in Dallas for a procedure that my father was having and my Yukon had a service code pop up. I purchased this vehicle from Sewell GMC in Midland TX and being out of town I looked up GMC service dealers and Sewell GMC of Dallas came up. They immediately took my vehicle in, they ordered me a Uber to get back to the hospital, they performed the necessary service in a reasonable time and dropped off my vehicle when they were done. Fantastic customer service is the reason why Sewell is my dealership of chose.
- JMJohn McWilliamsNov 12, 20253.0Surprised at the service. Had an appt yesterday, showed up on time and no one even spoke to me for half an hour. Returned today, because they said the car was ready. Had to wait 30 min for some service guy to talk to me to tell me nothing and then they couldn’t find my car for another half an hour. I even ran over to the Cadillac dealership where they wash them - no dice. Then is magically appears back at the GMC dealership. Maybe somebody took it for for a joyride? I haven’t had this level of service indifference from them before. Maybe they’ve had trouble hiring good people lately?
- TMThomas MurphyNov 5, 20255.0I worked with Karson on trading in my previous vehicle and purchase of my new 2026 Yukon. Karson was an absolute pleasure to work with and made this transaction go seamlessly. My wife and I have long wanted to join the Sewell family and are so glad we finally did!! Couldn't be happier with our new vehicle and LOVE the superior customer service offered by Sewell!!
- DHDale HerdmanOct 31, 20255.0Yet another fantastic and fair deal from the best car dealership anywhere! My salesman, Shane Watson, always succeeds by going above and beyond. He is very knowledgeable, kind and highly customer centric. Shane does not know the word “no”, but rather tells me let’s see how we can work this out for you. You’ve heard others say that they are a Sewell customer for life, and I say the same to everyone I can. The sales process is just one thing going for Sewell, but the service after the sale is outstanding as well. Where else can you get free loan cars and car washes just to name a few perks. Go see them today and ride away in a new or pre-owned…you can’t go wrong here!
Frequently Asked Questions About Sewell Buick GMC of Dallas
What are the business hours of Sewell Buick GMC of Dallas?
Sewell Buick GMC of Dallas is open Monday to Friday from 8:00 AM to 8:00 PM, Saturday from 8:00 AM to 6:00 PM, and closed on Sunday.
Where is Sewell Buick GMC of Dallas located?
The dealership is located at 7474 Lemmon Avenue, Dallas, TX 75209, United States.
What kind of services does Sewell Buick GMC of Dallas offer?
They focus on building customer relationships and offer services including complimentary loan cars, complimentary car washes, and technology consultations.
How does Sewell Buick GMC of Dallas prioritize its customers?
Their priority is building relationships rather than selling vehicles, aiming to create "Customers for Life" through respectful and caring treatment.
Does Sewell Buick GMC of Dallas have an online inventory for new vehicles?
Yes, you can search their new vehicle inventory on their website.
How can I contact Sewell Buick GMC of Dallas by phone?
You can reach them at +1 214-350-8000.
Are there other automotive dealerships nearby Sewell Buick GMC of Dallas?
Yes, nearby automotive dealerships include Sewell Buick GMC, Sewell Cadillac of Dallas, and Sewell Buick GMC of Dallas itself.
What nearby rental services are available close to Sewell Buick GMC of Dallas?
Hertz Rent A Car and Trinity Private Jet Charter are nearby for car and private jet rentals, respectively, which might assist customers needing transportation options.
Are there any storage facilities near Sewell Buick GMC of Dallas?
Public Storage is a nearby self-storage facility you can use if you need storage solutions while visiting the dealership.
What local amenities can customers visit around Sewell Buick GMC of Dallas?
Customers can explore places like The Jelly Queens (a Japanese restaurant), Texas Petite Pies & Cakes (a bakery), and The Traymore at Park Cities (a retirement home with physical therapy), making it convenient to combine errands or leisure with a dealership visit.