Location.com logo
Brand Certified

Service Department - Lexus Of Dallas

4.6
(259 reviews)
Get Directions

Business Details

6421 Lemon Avenue, Dallas, TX
75209, United States

About

Auto MaintenanceAuto Body ShopAuto Repair ShopAuto Body Repair

Location

Service Department - Lexus Of Dallas
6421 Lemon Avenue, Dallas, TX
75209, United States

Reviews

4.6
259 reviews
5 stars
215
4 stars
14
3 stars
5
2 stars
9
1 star
16

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the exceptional customer service, highlighting friendly staff and attentive service advisors.

Wait Times

Several reviews mentioned long wait times for service, particularly for those with appointments, indicating a need for improvement in efficiency.

Service Quality

Feedback was mixed regarding the quality of service, with some customers reporting satisfactory repairs while others experienced issues such as incomplete work or damage to their vehicles.

Communication

Customers expressed frustration over poor communication regarding service updates and billing, with some feeling uninformed about the status of their vehicles.
  • JM
    Janet M
    Oct 2, 2025
    2.0
    The wait times are too long. Especially, for someone who already has an appointment. Everything else is good, but something needs to be done about the waiting time
  • LK
    Lee Kleinman
    Nov 27, 2024
    5.0
    Replaced the battery in my remote. No charge.
  • DJ
    Donrielle Jacobs
    Sep 28, 2024
    5.0
    I’ve been a customer since moving to Dallas (2020). Clean environment, friendly staff, and each visit is always quick and efficient.
  • MR
    Mike Ruiz
    May 22, 2024
    5.0
    Visiting family in Dallas and hit a pothole which popped a significant hole on the edge of the tire. Looked online for the closest Lexus dealership and saw multiple entries of Sewell Lexus Of Dallas. Gave them a call and they sent out a loaner vehicle, picked up our vehicle and had it repaired, added an oil change and performed a front alignment, all in one day! Excellent service on the phone, in person, and via text message and email!
Read more reviews on Google

Brand Certified Facts from Service Department - Lexus Of Dallas

Service Department - Lexus Of Dallas partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
Syndication Network
Approved business data is pushed to 100+ publishers, including:
Google
+100
Others