Pilot Travel Center

3.4
1869 reviews

About

Truck StopGas StationConvenience StorePilot Travel Centers
Welcome to Pilot Travel Center in Dallas, TX! Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™. For pro drivers, amenities like overnight truck parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive. The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Pilot Travel Center
8787 S Lancaster Rd, Dallas, TX
75241, United States

Hours

Reviews

3.4
1,869 reviews
5 stars
681
4 stars
354
3 stars
301
2 stars
130
1 star
403

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Many customers reported unsanitary conditions, particularly in the bathrooms and showers, with some describing them as disgusting and poorly maintained.

Customer Service

While some staff members received praise for their helpfulness, others were criticized for rudeness and lack of professionalism, leading to mixed experiences.

Shower Wait Times

Numerous reviews highlighted extremely long wait times for showers, with some customers waiting several hours, indicating a significant issue with shower availability.

Parking Issues

Customers expressed frustration over limited parking availability, with many spots being reserved or occupied, leading to congestion and dissatisfaction.

Security Concerns

Several reviews mentioned theft and security issues, including reports of trailers being broken into and inadequate security presence.
  • MO
    Meena Omaid
    4 days ago
    1.0
    Theft risk 100% be careful when you are parking here because here is 100% theft risk or if you wanna park make sure to secure and lock your trailer door properly otherwise you’re Cargo gonna be theft and broken. My seal was broken and the trailer door left open and the Cargo was disturbed when I saw it during my PTI.
  • IR
    Irina Raskot
    4 days ago
    1.0
    Truckers watch!! Woke up today with broken seal, good thing it's was laid down under next trailer nothing was damaged except the seal, several trailers also was with open doors
  • AG
    Alejandro Garcia
    Dec 31, 2025
    5.0
    Key gave me good service
  • RB
    Ryan Bob
    Dec 29, 2025
    1.0
    Don't come to this pilot gas station last week some one try to steal from me diesel fuel when I did the pretrip in the morning i found out my gas tank lid and my trailer doors opened very bad place iam warning you don't go there ⚠️ I olso payd My parking ticket !!
  • BL
    Brian Lawrence
    Dec 15, 2025
    5.0
    This is an outstanding Flying J truck stop. I have been an OTR truck driver for 5 years. I have visited Flying J stops all over the country. This is one of the cleanest, best organized, and best managed Flyinng J stops i have ever been to. The bathrooms and showers are kept spotless. The truck parking is well organized and managed by a great security team. The fuel isles are always kept clean and moving. The maintenance staff keeps the lounge areas, bathrooms and showers are kept spotless in a timely matter. If you haven't been there you should visit.

Frequently Asked Questions About Pilot Travel Center

Are there showers at this location?

For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .

What is the cost of a shower?

Shower prices vary by location. We recommend reaching out to the store directly for prices by location.