Go Luxury Auto Group

Reviews

• NC

  Nathan Carlisle

  5 days ago
  5.0
  I had an outstanding experience purchasing my BMW from Go Luxury Autogroup, and I can’t say enough good things about Keynan. From start to finish, he made the entire process smooth, transparent, and stress-free. Keynan was knowledgeable about the vehicle, patient with my questions, and never made me feel pressured. He took the time to make sure I understood all my options and genuinely cared about helping me find the right BMW—not just making a sale. His professionalism and responsiveness really stood out. Go Luxury Autogroup as a whole was great to work with. The vehicle was exactly as described, the buying process was efficient, and everything was handled with integrity. If you’re in the market for a luxury vehicle, I highly recommend working with Keynan at Go Luxury Autogroup. It was easily one of the best car-buying experiences I’ve had.
• GG

  Grace

  6 days ago
  5.0
  I had a great experience working with Ryan when trading in my car. He was professional, straightforward, and easy to communicate with throughout the entire process. Ryan made everything feel smooth and stress-free, answering my questions clearly and making sure I understood each step. What I appreciated most was his honesty—there was no pressure, just a genuine effort to make the deal fair for both sides. He handled everything efficiently and made sure the trade-in process went quickly without any confusion. Overall, I’d definitely recommend Ryan to anyone looking to trade or sell their car. He’s reliable, respectful, and makes the whole experience much easier than you’d expect.
• AB

  Amine Bentahar

  Feb 24, 2026
  5.0
  I'm a repeat customer at Go Luxury Auto, and once again they exceeded my expectations. Brian J from the sales team was absolutely amazing. He took the time to walk me through multiple options, answered every question, and kept me updated daily on the status of the car. The communication was consistent, transparent, and genuinely helpful, which made the entire process stress free. What really stood out to me is that since I am a repeat customer, the owners personally came over to say hello and made sure I was completely satisfied with my experience. That level of care and personal attention is rare and speaks volumes about how they treat their customers. If you are looking for a car in the DFW area, start here. You will not regret it.
• AB

  ALAN BUTTON

  Feb 24, 2026
  1.0
  My experience at Go Luxury Auto Group was extremely disappointing. I scheduled a 6:15 pm appointment after Ryan, the salesperson, texted me at 6:30 AM to set it up. I like folks that grind that early what a go getter he is. I want to start by saying Ryan was excellent — one of the best salespeople I’ve worked with. We test drove a vehicle and sat down to work out numbers. Out of nowhere, another salesperson came over and grabbed the keys off his desk and told us someone had just come in and paid cash for the vehicle. That felt incredibly unprofessional and unethical. They then tried to switch us to another vehicle we were somewhat interested in, but it had a dead battery, smelled like smoke, and was priced $4,000 higher than the original vehicle — with fewer options. That was unacceptable. Ryan was very apologetic, and I genuinely felt bad because it seemed like management forced the situation. The manager, Chris Carter, never came over to apologize, which made the experience even worse. Also, be aware that they add $3,695 to the online advertised price for items like powder coating the wheels and other add-ons. This is buried in the fine print and not clearly disclosed upfront. Overall, this was one of the worst dealership experiences I’ve had. BUYUER BEWARE!!!!
• MT

  Mark Taylor

  Feb 13, 2026
  3.0
  I recently purchased a vehicle from Go Luxury Auto. The in-house process was smooth overall, and the team handled most of the logistics well. However, I did feel some pressure to complete a review before I had even signed the paperwork, which was premature. And then again before I received the car. I was given different delivery expectations. Finance told me I would receive the car the following Tuesday, while the salesman said Friday. The vehicle ultimately arrived the next Tuesday, 11 days after purchase. During that time, I emailed both individuals to request electronic copies of my paperwork and an update on delivery status but did not receive a response from either one of them, I finally called and spoke with the finance manager, who immediately sent the documents and gave me the update on delivery, which I appreciated. I do want to acknowledge their creative approach to delivering the vehicle so I did not have to make a five-hour drive. That convenience was a major benefit. That said, the lack of communication throughout the process was frustrating and took away from what could have been an excellent experience.

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