Great location, excellent customer service and top notch vehicles. I will definitely rent from this location again. Thanks Chris and staff.
If you’re not from Dallas be aware of tolls charges and additional processing fees.
SB
S B
Nov 25, 2025
1.0
My recent experience with Enterprise Exotic Car Rental was truly disappointing and frustrating.
- The vehicle was dirty at pickup, which was very unfortunate because my rental agreement had already been started and the cleaning of the vehicle cut into my rental time.
- The windshield wipers were dangerously worn, making the car unusable Friday night and Saturday morning causing me to miss important commitments and an important reservation.
- I was instructed by the service center and a local enterprise rental center that I needed to arrange my own repairs and transportation at my own expense as a local center did not have any available rentals.
- All attempts to resolve the issue through service center, local offices, customer service, and in-person have been ignored. I have not been contacted by any manager or representative despite assurances.
Despite repeated attempts to reach the local manager, Chris, I received no response.
When I returned the car, staff promised someone would follow up, but I still haven’t heard anything. After paying for a rental I barely used and receiving zero support or communication, I am extremely dissatisfied.
Enterprise needs to improve their vehicle maintenance and customer service. I hope this review helps others avoid a similar experience.
TD
Taylor Dohar
Mar 13, 2020
5.0
Great service! Preston was so helpful and kind!
PP
Pavel
Sep 16, 2018
1.0
Called numerous times during business hours and left a voice message
Nothing back
Saw a commercial for this on TV and thought it would be fun to rent for day or 2 while it’s nice weather. Hard to do if they don’t pick up or call back
Had to call enterprises national help center which could not help me
Frequently Asked Questions About Exotic Car Collection by Enterprise
What types of luxury brands are available for rent at Exotic Car Collection by Enterprise?
You can rent exotic and luxury cars from top brands including Ferrari, Audi, Bentley, Jaguar, Lexus, Mercedes-Benz, Maserati, Porsche, and Tesla.
What are the operating hours of Exotic Car Collection by Enterprise?
The rental location is open Monday through Friday from 7:30 AM to 5:30 PM and is closed on Saturdays and Sundays.
Where is Exotic Car Collection by Enterprise located?
It is located at 8200 John W. Carpenter Freeway, Dallas, TX 75247, USA.
What payment methods are accepted at Exotic Car Collection by Enterprise?
They accept American Express, Cash, Discover, MasterCard, and Visa payments.
What services does Exotic Car Collection by Enterprise provide?
They offer luxury car rental, exotic car rental, and general auto rental services.
Can I rent a car online from Exotic Car Collection by Enterprise?
Yes, you can view available rentals and book online through their website at https://www.enterprise.com/en/car-rental-locations/us/tx/dallas-exotics-09xl.html.
Are there other Enterprise rental locations near Exotic Car Collection by Enterprise?
Yes, nearby Enterprise Truck Rental and Enterprise Rent-A-Car locations are available if you need truck or standard car rentals nearby.
What nearby accommodations are available if I need a hotel near Exotic Car Collection by Enterprise?
La Quinta Inn & Suites Dallas Love Field and Sleep Inn Dallas Love Field-Medical District are nearby hotels you can stay at before or after renting a car.
Are there any nearby services for legal or immigration assistance?
Yes, the Manuel Diaz Law Firm, Menes Law Firm, Law Offices of Manuel Solis, Law Office of Erika N. Salter, PC, and Immigration Photo and Service Center are nearby for legal and immigration needs.
What languages are supported at Exotic Car Collection by Enterprise?