Enterprise Rent-A-Car

4.3
28 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain
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Business Details

8200 John W. Carpenter Fwy, Dallas, TX
75247, United States
(214) 951-9317
https://www.enterprise.com/en/car-rental-locations/us/tx/john-carpenter-fwy-09f9.html
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About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Dallas, TX? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our John Carpenter Fwy location today.

Location

Enterprise Rent-A-Car
8200 John W. Carpenter Fwy, Dallas, TX
75247, United States

Hours

Reviews

4.3
28 reviews
5 stars
21
4 stars
3
3 stars
0
2 stars
0
1 star
4

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the exceptional customer service provided by staff members, particularly Clint and Brittany, highlighting their professionalism and helpfulness.

Mixed Experiences

While several reviews were positive, there were also complaints about reservation issues and poor communication, indicating inconsistency in service.

Efficiency

Customers appreciated the quick and efficient service, with many noting minimal wait times and smooth rental processes.

Staff Friendliness

The staff was frequently described as friendly and polite, contributing to a positive overall experience for many customers.
  • MA
    Madushan Abeysinghe
    Dec 2, 2025
    1.0
    This rental place completely screwed me over. I had a reservation for a sedan with them and they called me and told me that they're out of sedans and and only had minivans so offered to switch the reservation to a nearby enterprise. AND THEY NEVER SWITCHED THE RESERVATION. I went to this other place and they didn't have a vehicle for me. Don't put people in these kind of situations!
  • AM
    Angel Minnifee
    Oct 28, 2025
    4.0
    I will say that Brittany and Molly were very helpful and pleasant at this location.
  • CM
    Claudia Medina
    Sep 23, 2025
    5.0
    Customer service is number one for me and Jamal And the whole crew let me tell you gave us the most amazing welcome and walked us thru the whole thing with the most amazing smile and upmost respect thank you Jamal and crew you guys rock in the customer service industries ❤️
  • FP
    frank Paul
    Sep 15, 2025
    1.0
    Honest opinion! Bad experience. Area manager called me useless.
  • AS
    Adrion Shaw
    Sep 3, 2025
    5.0
    Very friendly, quick in and out everything was ready. Brittany was very helpful. By far the best.
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Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles does Enterprise Rent-A-Car at John W. Carpenter Fwy offer?

Enterprise Rent-A-Car offers a wide range of vehicles including cars and vans to suit various rental needs.

What are the hours of operation for Enterprise Rent-A-Car at 8200 John W. Carpenter Fwy, Dallas?

Enterprise Rent-A-Car is open Monday to Friday from 7:30 AM to 5:30 PM and closed on Saturdays and Sundays.