Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Dallas, TX? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Jupiter & Northwest Highway location today.
Location
Hours
Reviews
4.1
525 reviews
5 stars
343
4 stars
57
3 stars
28
2 stars
19
1 star
78
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting their professionalism and willingness to assist.
Vehicle Condition
Several reviews noted issues with vehicle cleanliness and maintenance, including receiving cars that were not in good condition.
Efficiency
While some customers experienced quick and smooth rental processes, others reported long wait times and inefficiencies, particularly during busy periods.
Reservation Issues
There were complaints about reservations not being honored or available vehicles not meeting customer needs, leading to dissatisfaction.
Overall Experience
Despite some negative experiences, many customers expressed overall satisfaction with their rental experiences, particularly with specific staff members.
- JBJoy BurgerNov 14, 20255.0I loved the excellent customer care by Robert, Austin, "Mr. C", and all the kind and diligent staff. This is my second experience with Enterprise Rent-A-Car and their team is a delight and the immaculate cars provided are beautiful-a dream to drive! God bless you all!
- RWRob WigginsNov 12, 20251.0Did not have car I reserved, even after I called. They tried to pawn off some crappy pick-up truck on me instead of full size car. Don’t waste your time here, go to airport where you options not ripoffs.
- RJRandy JohnsonNov 10, 20255.0The customer service was beyond excellent! Greeted warmly at both pick-up and drop off, I was never rushed or hurried. The process was clearly explained and my questions were patiently and thoroughly answered. The vehicle was clean and performed perfectly, no issues on our 1K + mile round trip. I'll admit I expect a high standard if I'm to spend my money with you and so I confidently recommend Enterprise. I believe you'll be pleased as well...
- HKHillary KNov 4, 20255.0I had a fantastic rental experience at the Enterprise on NW Highway and Jupiter Toad in Dallas on Halloween. Not only was the car clean, gassed up, and drove well, the team was professional and FUN! It was nice to start my day with a smile when I had a very long day of driving ahead. 😃
- SGSanjiv GaihaOct 29, 20255.0Very fast and friendly pickup. In an out. Everything was explained in detail. All my questions were answered.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Dallas, TX?
You can rent a wide range of vehicles including cars, vans, and luxury cars with flexible rental options at our Jupiter & Northwest Highway location.
What are the operating hours of Enterprise Rent-A-Car at 11431 E NW Hwy, Dallas?
The location is open Monday to Friday from 7:30 AM to 6:00 PM, and on Saturdays and Sundays from 9:00 AM to 1:00 PM.
How can I make a reservation at Enterprise Rent-A-Car in Dallas?
You can reserve your rental car online through our reservation page at enterprise.com or by calling us at +1 214-328-9126.
Does Enterprise Rent-A-Car in Dallas offer any special discounts?
Yes, we offer great weekend rates and discounts for active military personnel.
What payment methods are accepted at Enterprise Rent-A-Car Dallas?
We accept American Express, Cash, Check, Discover, Mastercard, and Visa as payment options.
Is Enterprise Rent-A-Car at 11431 E NW Hwy owned by a woman?
Yes, this location is women-owned according to our business attributes.
What are nearby dining options close to Enterprise Rent-A-Car Dallas?
Nearby restaurants include Rayo's Taqueria and Taqueria Los Hermanos, both offering delicious Mexican and Tex-Mex cuisine you can enjoy before or after your rental.
Where can I find nearby fitness centers around Enterprise Rent-A-Car Dallas?
You can visit Gold's Gym and Youfit Health Clubs nearby for your fitness and active lifestyle needs.
Are there convenient nearby services for banking and mailing near Enterprise Rent-A-Car?
Yes, Bank of America ATM and a UPS Access Point post office are close by to assist with your banking and mailing needs.
What automotive services are available near Enterprise Rent-A-Car at 11431 E NW Hwy?
Nearby automotive services include McGee's Customs for repairs and customization, Ford Key Programming, and Wholesale Auto Group for used car sales.