Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Dallas, TX? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Jupiter & Northwest Highway location today.
Location
Hours
Reviews
4.1
531 reviews
5 stars
349
4 stars
57
3 stars
28
2 stars
19
1 star
78
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of individuals who provided exceptional service.
Vehicle Quality
Most reviews highlighted that the vehicles were clean, well-maintained, and performed well, although there were some complaints about receiving unsuitable or damaged vehicles.
Reservation Issues
Several customers reported problems with reservations, including not receiving the car they reserved and long wait times, indicating a need for improvement in this area.
Mixed Experiences
While many customers had positive experiences, there were notable negative reviews regarding poor customer service, unprofessional behavior, and issues with vehicle availability.
- KHKevin Holmes5 days ago5.0Bobby is the best!!
- JPJoel PeñaDec 20, 20255.0I had a great experience at this Enterprise location and wanted to shout out Aziza and her manager. I came in pretty stressed after suddenly being without a car and needing a last-minute option about an hour before closing. Aziza was incredibly kind, patient, and thoughtful. She took the time to walk me through my options and never made me feel rushed, which I really appreciated given the timing. She was calm, reassuring, and genuinely helpful, and knowing she’s newer to this location makes it even more impressive. Huge thanks as well to her manager for giving us the time to find a solution without added pressure. One of the best Enterprise experiences I’ve had. Aziza is truly an asset, and I’d absolutely come back to this location again. 🤍
- AUA Google UserDec 6, 20255.0Bobby the Branch Manager helped me. Solid guy, really helpful and kind. I recommend Enterprise for an experience where you don’t have to worry about anything
- KVKristopher VelazquezDec 5, 20255.0Jerod Velasquez helped make getting a rental car a breeze and convinent. He very personal with great hospitality plus polite and professional and knowledgeable on all aspects. Great guy great place . Thank you guys for taking good care of me and my mom today. I wish I could give 10 🌟.
- JBJoy BurgerNov 14, 20255.0I loved the excellent customer care by Robert, Austin, "Mr. C", and all the kind and diligent staff. This is my second experience with Enterprise Rent-A-Car and their team is a delight and the immaculate cars provided are beautiful-a dream to drive! God bless you all!
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Dallas, TX?
You can rent a wide range of vehicles including cars, vans, and luxury cars with flexible rental options at our Jupiter & Northwest Highway location.
What are the operating hours of Enterprise Rent-A-Car at 11431 E NW Hwy, Dallas?
The location is open Monday to Friday from 7:30 AM to 6:00 PM, and on Saturdays and Sundays from 9:00 AM to 1:00 PM.
How can I make a reservation at Enterprise Rent-A-Car in Dallas?
You can reserve your rental car online through our reservation page at enterprise.com or by calling us at +1 214-328-9126.
Does Enterprise Rent-A-Car in Dallas offer any special discounts?
Yes, we offer great weekend rates and discounts for active military personnel.
What payment methods are accepted at Enterprise Rent-A-Car Dallas?
We accept American Express, Cash, Check, Discover, Mastercard, and Visa as payment options.
Is Enterprise Rent-A-Car at 11431 E NW Hwy owned by a woman?
Yes, this location is women-owned according to our business attributes.
What are nearby dining options close to Enterprise Rent-A-Car Dallas?
Nearby restaurants include Rayo's Taqueria and Taqueria Los Hermanos, both offering delicious Mexican and Tex-Mex cuisine you can enjoy before or after your rental.
Where can I find nearby fitness centers around Enterprise Rent-A-Car Dallas?
You can visit Gold's Gym and Youfit Health Clubs nearby for your fitness and active lifestyle needs.
Are there convenient nearby services for banking and mailing near Enterprise Rent-A-Car?
Yes, Bank of America ATM and a UPS Access Point post office are close by to assist with your banking and mailing needs.
What automotive services are available near Enterprise Rent-A-Car at 11431 E NW Hwy?
Nearby automotive services include McGee's Customs for repairs and customization, Ford Key Programming, and Wholesale Auto Group for used car sales.