Need a rental car in Dallas, TX? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Knox-Henderson location today.
Many customers praised the staff for being friendly, professional, and accommodating, with specific mentions of individuals like Lazaire, Devri, and Bobby for their exceptional service.
Efficiency
Several reviews highlighted the quick and efficient rental process, with customers appreciating the minimal wait times and smooth check-in and check-out experiences.
Vehicle Condition
There were mixed reviews regarding the cleanliness and condition of the vehicles, with some customers reporting issues with dirty cars and damage not being documented properly.
Reservation Issues
Multiple customers expressed frustration over reservation problems, including unavailability of cars despite confirmed bookings and poor communication regarding changes.
Location Experience
While many praised the Knox Street location for its service, others reported significant issues with management and overall organization, suggesting inconsistency in customer experiences.
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Évelyn Pauline Estevão
3 days ago
5.0
What a GREAT experience. Lazaire was extremely helpful and kind.
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Adam
4 days ago
5.0
The best car rental location near the downtown Dallas area. Polite and actually had the vehicle I reserved available. The same can’t be said for the downtown Hertz.
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Emoji Girl
6 days ago
5.0
Fitzhugh location in Dallas is great. They are very fast. It’s obvious that their time management and prioritizing customers is a skill! Greeted with smiles and they respected my time.
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Charlotte Fletcher
Nov 7, 2025
5.0
At a time of great stress, I was so pleased to utilize Enterprise.
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Yoleata Jackson
Oct 15, 2025
5.0
Enterprise came thru when I was in a pinch for a vehicle. I needed a premium SUV but they only had a large SUV. But since that was the only one in the area, I had to accept it. The first guy I dealt with was Jacoby. He was very professional & personable. Then upon returning the vehicle, Jacoby & Lazaire was there & they both were a joy to deal with. Thanks fellas