Need a rental car in Dallas, TX? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Knox-Henderson location today.
Many customers praised the staff for being friendly, professional, and accommodating, with specific mentions of employees like Lazaire, Devri, and Bobby for their exceptional service.
Efficiency
Several reviews highlighted the quick and efficient rental process, with customers noting minimal wait times and smooth transactions.
Vehicle Availability
There were multiple complaints about the lack of available vehicles despite reservations, leading to frustration among customers.
Cleanliness Issues
Some customers reported receiving dirty vehicles, which did not meet their expectations for cleanliness.
Mixed Experiences
While many had positive experiences, there were also significant negative reviews regarding poor management and customer service at certain locations.
BM
Bruce MacFadyen
5 days ago
5.0
I'm not someone that ever writes reviews - and nobody asked me to write this one - but I was super impressed with both Enterprise agents I interacted with. I can tell this branch really values having a team that works great with people. Well done.
DD
DesSky&Ry’sRicki
Dec 27, 2025
1.0
Notified me and hour before pickup stating that they Didn’t have a vehicle available for me to pickup and suggested that I call around to check with another enterprise 🤔 I think not!!
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Basil Medina
Dec 27, 2025
5.0
My dude Lazar was GREAT & took care of all of my needs! This ER gets an A+ rating from Me.
AC
Andrew Callaghan
Dec 15, 2025
5.0
Jerod was super helpful, efficient and accommodating.
JW
Jason Wood
Dec 1, 2025
5.0
These guys are professionals. The best car rental experience!