Enterprise Rent-A-Car

3.7
358 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Dallas, TX? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Dallas Oak Cliff location today.

Location

Enterprise Rent-A-Car
3939 S Polk St, Dallas, TX
75224, United States

Hours

Reviews

3.7
358 reviews
5 stars
194
4 stars
44
3 stars
16
2 stars
15
1 star
89

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, professional, and helpful, with specific mentions of individuals who went above and beyond.

Vehicle Condition

Several reviews highlighted issues with vehicle cleanliness and maintenance, including dirty interiors and mechanical problems.

Reservation Issues

Numerous customers reported problems with reservations, including unavailability of booked vehicles and unexpected price changes.

Staffing Problems

A common complaint was about being understaffed, leading to long wait times and poor service experiences.

Mixed Experiences

While some customers had great experiences, others reported significant dissatisfaction, indicating inconsistency in service quality.
  • BE
    BNS “BlueNSilverStudios” Entertainment
    5 days ago
    5.0
    Great and speedy service
  • LS
    Laurie Stewart
    5 days ago
    5.0
    The customer service was great! Affordable! Easy to rent! I received an upgrade to a beautiful van! I felt very lucky! I will definitely rent from the location on Polk in Dallas! The staff there is outstanding! They accept Debit as well as credit, because I don't have a credit card, I was not able to rent a car before! Thank you Enterprise!
  • RB
    Rachel Bosher
    Jan 3, 2026
    5.0
    I've rented cars from several companies. Enterprise has been the easiest and all around the best experience I've ever had.
  • MB
    Mary Becerril
    Dec 30, 2025
    5.0
    Enterprise made my car rental seamless and stress free. I drove a comfortable car and had no difficulty. In addition, I was able to leave the rental at my body shop.
  • JV
    Jocelyn Villarreal
    Nov 21, 2025
    1.0
    Returned the rental after doing three Extensions paid in full every time I did the extension now saying I didn’t pay enough so keep the deposit and also took additional 500 out my account so Enterprise charged be over two thousand to rent a car for a month even told me it was 37 dollars a day to oh it was updated every time you did a extension but sorry nobody called you and told you it was 65 day now don’t trust them will take you for everything they can especially when they see a young adult renting

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles does Enterprise Rent-A-Car in Dallas Oak Cliff offer?

Enterprise Rent-A-Car offers a wide range of vehicles including economy cars, vans, and luxury cars to fit your rental needs.

What are the operating hours of Enterprise Rent-A-Car at 3939 S Polk St?

The location is open Monday through Friday from 7:30 AM to 6:00 PM, Saturday from 9:00 AM to 1:00 PM, and closed on Sundays.