Enterprise Rent-A-Car

4.2
320 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain
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Business Details

11633 Harry Hines Blvd, Dallas, TX
75229, United States
(972) 241-7210
https://www.enterprise.com/en/car-rental/locations/us/tx/dallas-harry-hines-lbj-fwy-0938.html
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About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Dallas, TX? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Harry Hines & Lbj Fwy. location today.

Location

Enterprise Rent-A-Car
11633 Harry Hines Blvd, Dallas, TX
75229, United States

Hours

Reviews

4.2
320 reviews
5 stars
224
4 stars
29
3 stars
13
2 stars
10
1 star
44

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the staff for their friendliness, professionalism, and helpfulness, with many highlighting specific employees for their exceptional service.

Rental Process

Many reviews noted that the rental process was quick and efficient, with seamless pick-up and drop-off experiences.

Vehicle Condition

Several customers reported issues with the cleanliness and condition of the vehicles, including receiving cars that were not properly cleaned or maintained.

Reservation Issues

There were multiple complaints about reservations not being honored, with customers receiving different vehicles than what they booked or being informed that no cars were available.

Mixed Experiences

While many customers had positive experiences, there were significant complaints regarding unprofessional behavior and poor customer service at times, indicating inconsistency in service quality.
  • ER
    Elsie Reeves
    Jan 6, 2026
    5.0
    Enterprise Rent-A-Car has seamless process,and their representatives are customer friendly. Their cars are clean too. They're prompt.
  • MA
    Mike A
    Dec 29, 2025
    5.0
    Josh was awesome very good customer service and very professional I will definitely be back and recommend family and friends
  • MA
    Maryam Amin
    Dec 11, 2025
    5.0
    Great customer service
  • KP
    Kate P
    Dec 5, 2025
    5.0
    Amazing customer service. Daniel was so helpful and kind. I really appreciate how seamless of a process it was to rent a car from this location. Thank you !
  • LW
    Lakasha Webster
    Nov 25, 2025
    5.0
    Customer service was amazing everything was quick and easy. The vehicle ran smooth and well maintained. They even gave me a ride home. Loved my experience. Thank you guys!!!!
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Frequently Asked Questions About Enterprise Rent-A-Car

Where is Enterprise Rent-A-Car located in Dallas, TX?

Enterprise Rent-A-Car is located at 11633 Harry Hines Blvd, #102, Dallas, TX 75229, United States.

What are the business hours of Enterprise Rent-A-Car at the Harry Hines & LBJ Fwy. location?

The location is open Monday to Friday from 7:30 AM to 6:00 PM, Saturday from 9:00 AM to 1:00 PM, and closed on Sundays.