Brand Certified
Enterprise Rent-A-Car
4.1(364 reviews)
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Business Details
2820 Oak Lawn Ave, Dallas, TX
75219, United States
Certified by Enterprise Rent-A-Car • Mar 01, 2026
(214) 522-0395
Certified by Enterprise Rent-A-Car • Mar 01, 2026
https://www.enterprise.com/en/car-rental/locations/us/tx/dallas-uptown-09d6.html
Certified by Enterprise Rent-A-Car • Mar 01, 2026
About
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Dallas, TX? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Dallas Uptown location today.
Location
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Hours
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Reviews
4.1
364 reviews
5 stars
256
4 stars
18
3 stars
14
2 stars
8
1 star
68
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their exceptional service, particularly highlighting employees like Caleb, Jasper, and Mariana for their professionalism and kindness.
Reservation Issues
Several reviews mentioned problems with reservations, including cars not being available despite confirmations, leading to frustration and inconvenience for customers.
Mixed Experiences
While many customers had positive experiences, there were notable complaints about rude staff and poor handling of issues, indicating inconsistency in service quality.
Cleanliness and Vehicle Condition
Some customers reported receiving dirty vehicles or cars with maintenance issues, which detracted from their overall experience.
Long Wait Times
Multiple reviews highlighted long wait times for service, both in-store and on the phone, which negatively impacted customer satisfaction.
- DCDARLA COLE2 days ago5.0I can’t say enough about the two young gentlemen working at this location. Very knowledgeable and kind. Office was very clean and organized. Car was clean and full of gas. Ready to roll
- RRRavenFeb 14, 20261.0Made a reservation online for 1pm, just to get there at 1 to be told there are no cars left and they are closed. The people I interacted with were nice, but enterprise has some internal issues that need to be fixed.
- LCLaKeah ColemanFeb 10, 20265.0I loved the warm and welcoming atmosphere. Everybody was polite and professional. They also made the process seamless. They all worked together to help the process go smoothly. I love seeing the teamwork! Definitely will be back. Shoutout to Caleb, Jalyn, the other young man and the young lady with the braids. You all were great!
- JNJeremy NguyenFeb 6, 20265.0Customer service was great! They communicated very well while also helping me out when my rental got a flat tire.
- PSPatrick SchaeferJan 17, 20265.0I’d give 6 stars if I could. I never ever do reviews, good or bad. I usually just forget to do them but this place was too good! Great service, welcoming and they tried to get me in and out as fast as they could. The manager in particular was one of the kindest, most friendly guys I’ve ever met and he will help you with whatever you need!
Frequently Asked Questions About Enterprise Rent-A-Car
What services does Enterprise Rent-A-Car in Dallas Uptown offer?
Enterprise Rent-A-Car in Dallas Uptown offers a wide range of vehicles including cars, vans, and luxury rentals, with flexible options for errands, getaways, or when your car is in the shop.
Where is the Enterprise Rent-A-Car Dallas Uptown location?
The Dallas Uptown location is at 2820 Oak Lawn Ave, Dallas, TX 75219.
What are the business hours for Enterprise Rent-A-Car in Dallas Uptown?
Open Monday to Friday from 7:30 AM to 6:00 PM and Saturday from 9:00 AM to 1:00 PM. It is closed on Sundays.
How can I book a rental car at Enterprise Rent-A-Car Dallas Uptown?
You can reserve a rental car online at Enterprise's website or by calling their local phone number +1 214-522-0395.
What payment methods does Enterprise Rent-A-Car Dallas accept?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Does Enterprise Rent-A-Car Dallas offer any discounts?
Yes, Enterprise Rent-A-Car Dallas offers discounts for active military members.
What languages are spoken at Enterprise Rent-A-Car in Dallas Uptown?
English is the primary language spoken at this location.
Which nearby coffee shop can I visit before or after renting a car at Enterprise Dallas Uptown?
You can visit Starbucks nearby for coffee and snacks before or after your rental experience.
Are there dining options near Enterprise Rent-A-Car Dallas Uptown?
Yes, Cosmic Cafe, a vegan restaurant, and Scotch & Sausage, a beer garden, are nearby options for dining or relaxing.
Where can I find postal services near Enterprise Rent-A-Car Dallas Uptown?
There are multiple nearby postal options including USPS, United States Postal Service, and a US Post Office for your mailing and shipping needs.
Brand Certified Facts from Enterprise Rent-A-Car
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