Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Dallas, TX? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Dallas Uptown location today.
Location
Hours
Reviews
4.0
341 reviews
5 stars
237
4 stars
18
3 stars
14
2 stars
8
1 star
64
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their friendliness, professionalism, and willingness to help, with specific mentions of employees like Jamal, Devri, and Mariana.
Reservation Issues
Several reviews highlighted problems with reservations, including cars being unavailable despite confirmations, leading to frustration and inconvenience for customers.
Mixed Experiences
While many customers had positive experiences, there were notable complaints about rude staff and poor service, particularly from management, indicating inconsistency in service quality.
Long Wait Times
Customers frequently reported long wait times for both picking up and returning vehicles, which negatively impacted their overall experience.
Vehicle Condition
Some reviews mentioned receiving vehicles that were not clean or well-maintained, which detracted from the rental experience.
- JSJessica SantiagoNov 17, 20255.0I had an amazing experience with this rental car location! Caleb, the Branch Manager, went above and beyond to make the process smooth and stress-free. He was professional, friendly, and made sure I got exactly what I needed. Jamal, the Assistant Manager, was just as attentive, helpful, and quick to answer every question. Their teamwork and customer service were outstanding from start to finish. If you’re looking for a rental car company that truly cares about their customers, this is the place. Thank you, Caleb and Jamal, for making my trip so much easier! Highly recommend. ⭐️⭐️⭐️⭐️⭐️
- DHDaryl HowardNov 13, 20255.0The Enterprise Car Rental on Oak Lawn has a very professional and efficient staff. The rental process was fast and easy, and I enjoyed driving the car that I rented. I have been a loyal customer of Enterprise for some years, and I will continue to bring my business to them in the future.
- SSSamNov 9, 20255.0Staff is friendly and great services, employees are hard working! Thank you Caleb and Jamal!
- BBBertsiNov 5, 20255.0Excellent customer service. Management is excellent. Everyone is very people-friendly. Nice clean cars go above and beyond
- LMLinda MoranOct 25, 20255.0I went to this Enterprise due to an accident, in August 2025. I have had the best experience here. Each employee i dealt with was very caring and helpful. Die to my stupid insurance, i had to pay for 5 days of the rental car. Enterprise did everything they could to reach out to my insurance and the dealership that was working on my car. There were no answers from either. If i need to rent a car, for whatever reason. I will absolutely come to this location! Thank you for all your help!
Frequently Asked Questions About Enterprise Rent-A-Car
What services does Enterprise Rent-A-Car in Dallas Uptown offer?
Enterprise Rent-A-Car in Dallas Uptown offers a wide range of vehicles including cars, vans, and luxury rentals, with flexible options for errands, getaways, or when your car is in the shop.
Where is the Enterprise Rent-A-Car Dallas Uptown location?
The Dallas Uptown location is at 2820 Oak Lawn Ave, Dallas, TX 75219.
What are the business hours for Enterprise Rent-A-Car in Dallas Uptown?
Open Monday to Friday from 7:30 AM to 6:00 PM and Saturday from 9:00 AM to 1:00 PM. It is closed on Sundays.
How can I book a rental car at Enterprise Rent-A-Car Dallas Uptown?
You can reserve a rental car online at Enterprise's website or by calling their local phone number +1 214-522-0395.
What payment methods does Enterprise Rent-A-Car Dallas accept?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Does Enterprise Rent-A-Car Dallas offer any discounts?
Yes, Enterprise Rent-A-Car Dallas offers discounts for active military members.
What languages are spoken at Enterprise Rent-A-Car in Dallas Uptown?
English is the primary language spoken at this location.
Which nearby coffee shop can I visit before or after renting a car at Enterprise Dallas Uptown?
You can visit Starbucks nearby for coffee and snacks before or after your rental experience.
Are there dining options near Enterprise Rent-A-Car Dallas Uptown?
Yes, Cosmic Cafe, a vegan restaurant, and Scotch & Sausage, a beer garden, are nearby options for dining or relaxing.
Where can I find postal services near Enterprise Rent-A-Car Dallas Uptown?
There are multiple nearby postal options including USPS, United States Postal Service, and a US Post Office for your mailing and shipping needs.