Enterprise Rent-A-Car

3.9
298 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan Rental
Need a rental car in Dallas, TX? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Central Expressway & Walnut Hill location today.

Location

Enterprise Rent-A-Car
9850 N. Central Exp., Dallas, TX
75231, United States

Hours

Reviews

3.9
298 reviews
5 stars
195
4 stars
19
3 stars
9
2 stars
7
1 star
68

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly mentioning individuals like Daniela, Chris, and Travon for their exceptional service.

Vehicle Availability

Several reviews highlighted issues with vehicle availability, including instances of customers receiving different cars than expected or being told their reserved vehicle was not available.

Billing Issues

Multiple customers reported problems with unexpected charges and disputes over damage claims, leading to dissatisfaction with the billing practices of the location.

Efficiency

Some customers appreciated the quick rental and return processes, noting that they were in and out in a timely manner, while others experienced long wait times.

Cleanliness Concerns

There were complaints about the cleanliness of the vehicles, with some customers stating that cars were not properly cleaned before being rented out.
  • SS
    Sebastien
    Sep 28, 2025
    1.0
    Rented a luxury car, I was told it would be or BMX X5 or Mercerdes GLE. When we arrived we were given a GENESIS. Hyundai is absolutely NOT a luxury brand nowhere near BMW or Mercedes. I felt completely scammed.
  • AA
    Arturo Avalos
    Sep 22, 2025
    5.0
    Rented car from Frisco branch, but returned it here. I have to give a shout out to Chris, who gave me a ride to my destination and was also friendly/courteous. I was impressed by his efficacy and ability to have the return process finished in less than 5 minutes. Because of this positive experience, I will use this Enterprise again and recommend it to others.
  • RB
    Randi Booker
    Sep 17, 2025
    5.0
    The Enterprise location off Walnut Hill & 75 give great customer service, every single time!! Keep up the great work ☺️ Both Daniela and Chris as well as others whose name I can’t remember, always meet my accommodations without hesitation!!!
  • GR
    Greg Rich
    Sep 7, 2025
    5.0
    Excellent team at Enterprise and great experience at the Walnut Hill and Central location
  • GL
    Gemma Lacey
    Aug 31, 2025
    1.0
    Reported false damage and sent a bill for $2000 month after checking the car in and saying it was fine. The second time this has happened with enterprise and will never use them again

Frequently Asked Questions About Enterprise Rent-A-Car

Where is Enterprise Rent-A-Car located in Dallas, TX?

Enterprise Rent-A-Car is located at 9850 N. Central Exp., Ste 110, Dallas, TX 75231.

What are the operating hours of Enterprise Rent-A-Car on weekdays?

Enterprise Rent-A-Car is open Monday to Friday from 7:30 AM to 5:30 PM and closed on weekends.