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Enterprise employee helping Enterprise car rental customer roadside in the rain
Brand Certified

Enterprise Rent-A-Car

3.9
(314 reviews)

Business Details

9850 N. Central Exp., Dallas, TX
75231, United States
(214) 373-3671

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Dallas, TX? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Central Expressway & Walnut Hill location today.

Location

Enterprise Rent-A-Car
9850 N. Central Exp., Dallas, TX
75231, United States

Hours

Reviews

3.9
314 reviews
5 stars
205
4 stars
19
3 stars
9
2 stars
7
1 star
74

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees received praise for their helpfulness and professionalism, others were described as rude and unprofessional.

Reservation Issues

Numerous customers reported problems with reservations, including cars being unavailable despite prior bookings and lack of communication from staff.

Vehicle Condition

Several reviews mentioned receiving vehicles in poor condition or with existing damage, leading to dissatisfaction among customers.

Long Wait Times

Customers frequently noted long wait times both for service at the location and when trying to reach customer support by phone.
  • LS
    Leon Spahija
    Feb 16, 2026
    5.0
    Very nice staff
  • DC
    Danielle Calhoon
    Feb 14, 2026
    5.0
    My experience as a customer was great from start to finish!
  • BH
    Brian Hench
    Jan 14, 2026
    1.0
    I felt like I was taking advantage of.
  • AM
    Ariel Meza
    Jan 6, 2026
    5.0
    First time renting a car, and Meka was so helpful and patient!
  • JM
    Jasmin Mendez
    Jan 6, 2026
    1.0
    Do not trust these people!!! The female employee watched my truck get stolen from this place and didn’t do anything. When asked for a video of my truck getting stolen the manager stated he had no access to it even though a police report was made. The employee kept walking by as the police was there and still didn’t cooperate to give information on the two suspects that took my truck. She literally watched the two individuals drive around multiple times before putting their masks on and taking off with my truck all while she was sitting in a parked vehicle she didn’t call the police nor security and stated she was on the phone with a manager. Vehicle was a 20’ Tahoe Black RST.

Frequently Asked Questions About Enterprise Rent-A-Car

Where is Enterprise Rent-A-Car located in Dallas, TX?

Enterprise Rent-A-Car is located at 9850 N. Central Exp., Ste 110, Dallas, TX 75231.

What are the operating hours of Enterprise Rent-A-Car on weekdays?

Enterprise Rent-A-Car is open Monday to Friday from 7:30 AM to 5:30 PM and closed on weekends.

Brand Certified Facts from Enterprise Rent-A-Car

Enterprise Rent-A-Car partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Legal business name
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  • Phone number
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