Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Dallas, TX? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Dallas Galleria location today.
Location
Hours
Reviews
3.9
190 reviews
5 stars
121
4 stars
17
3 stars
7
2 stars
6
1 star
39
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some praised staff for being friendly and helpful, while others reported rude and unprofessional behavior.
Vehicle Availability
Frequent complaints about unavailability of reserved vehicles, leading to customer frustration.
Cleanliness and Condition
Concerns raised about the cleanliness and maintenance of rental vehicles, with reports of dirty cars and poor vehicle conditions.
Efficiency
Some customers appreciated the quick and efficient service, while others experienced long wait times and poor communication.
Staff Recognition
Several customers highlighted individual staff members for exceptional service, particularly Gabe and Tia, indicating strong employee performance in some cases.
- BJBen JonesOct 24, 20251.0Trying to confirm an insurance rental because I was in an accident. Been on hold for 25 minutes haven't spoken to anyone yet. Ridiculous
- LJLei JOct 4, 20255.0The gentlemen at this location were very pleasant to work with. They made sure that a pick-up truck was available for me after being disappointed by multiple other locations who booked a reservation for me, only to not have any pick-up trucks upon my arrival. This will be my go-to location the next time I'm in Dallas!
- BSBrad SheltonSep 19, 20252.0The workers do a great job, unlike the Enterprise on Midway you can actually get in and out fairly quickly, my issue is the car selection. They have the worst selection of any Enterprise location I've been to (I rent about 150 days a year and have been to dozens of locations) The cars they have are TERRIBLE. I booked an suv and was given a Nissan Kicks. I'm not sure I'd call this car an suv, but it is most definitely the worst car I've ever driven in my life. And most cars here are like this. The most basic base level cars. I wish this location could get a bigger selection with better quality, if they did it would be a great location.
- SHSandra HortonAug 21, 20255.0We had a great rental experience with this Montfort Enterprise location in late July 2025. Gabe was attentive and helpful and went above and beyond to ensure we had a good experience. Kudos to Enterprise on hiring and retaining great talent like Gabe.
- TJTommy JohnAug 14, 20255.0Quick and easy. Friendly staff.
Frequently Asked Questions About Enterprise Rent-A-Car
Where is Enterprise Rent-A-Car located in Dallas, TX?
Enterprise Rent-A-Car is located at 13239 Montfort Dr, Dallas, TX 75240, USA.
What are the operating hours of Enterprise Rent-A-Car at the Dallas Galleria location?
The Dallas Galleria location is open Monday to Friday from 7:30 AM to 5:30 PM, and Saturday from 9:00 AM to 1:00 PM. It is closed on Sundays.
What types of vehicles and rental options does Enterprise Rent-A-Car offer?
Enterprise offers a wide range of vehicles including cars, vans, and luxury cars with flexible rental options for errands, repairs, or weekend getaways.
How can I make a reservation for a rental car at Enterprise Rent-A-Car Dallas?
You can reserve your rental car online at https://www.enterprise.com/en/car-rental-locations/us/tx/dallas-galleria-0979.html or call them at +1 972-404-0133.
Does Enterprise Rent-A-Car accept credit cards and other payment methods?
Yes, Enterprise accepts American Express, Cash, Check, Discover, MasterCard, and Visa as payment options.
Is Enterprise Rent-A-Car Dallas open on Sundays?
No, the Dallas Galleria Enterprise Rent-A-Car location is closed on Sundays.
Are there any restaurants near Enterprise Rent-A-Car Dallas where I can grab a meal?
Yes, nearby dining options include Gorditas Los Comales, Alebrijes Mexican Grill & Bar, Meat & Rolls (a kosher restaurant), and Bizzy - Burger Merchants for fast food burgers.
What nearby salons or spas can I visit before or after renting a car at Enterprise Dallas?
You can visit Jungle Cuts for hair salon services or the Therapeutic Spa for massage and reflexology treatments nearby.
Where can I find financial and tax services near Enterprise Rent-A-Car Dallas?
H&R Block offers tax and financial services near the Enterprise Rent-A-Car location in Dallas.
Are there any nearby businesses that might help with additional needs during my car rental visit?
Yes, you can find check cashing at Cash Store, mobile phones at Amtel LLC, and beauty supplies at Sally Beauty close to Enterprise Rent-A-Car Dallas.