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Brakes Plus

4.9
(1007 reviews)

Business Details

17180 Preston Rd, Dallas, TX
75248, United States
(945) 468-7030
https://www.brakesplus.com

About

Brake ShopAuto Repair ShopOil Change Service StationAuto Air Conditioning ServiceCar Inspection Station
Founded in 1990, and now with more than 100 locations, Brakes Plus is in the business of building relationships with our customers, vendors and employees. We are proud to stand behind our philosophy of installing quality products with world-class service at a great price. Come visit us at a Brakes Plus location in Dallas today.

Location

Brakes Plus
17180 Preston Rd, Dallas, TX
75248, United States

Hours

Reviews

4.9
1,007 reviews
5 stars
975
4 stars
3
3 stars
3
2 stars
3
1 star
23

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the friendly and helpful staff, particularly highlighting Trish and Chris for their exceptional service.

Efficiency

Many reviews noted the quick turnaround times for services, with customers often being in and out in under an hour.

Transparency

The business received positive feedback for its honest assessments and clear communication regarding vehicle issues and necessary repairs.

Quality of Work

While most reviews were positive, there were some concerns about inconsistent quality, particularly with newer staff, indicating a need for improved quality control.
  • RQ
    Rebecca Q
    1 day ago
    5.0
    Came into Brakes plus thinking I needed new brake pads (oil change place said I did). When they took wheels off told me I did not need new pads...appreciated the honesty!! Trish was very polite, helpful and engaging with all the customers.
  • CC
    Cyrus
    Feb 16, 2026
    5.0
    Trish was an absolute delight to work with. Got my car done quickly and correctly. She helped make sure I understand what was going on with my car and become knowledgeable about my own vechicle. I feel very informed and would absolutely recommend this location to anyone!
  • TB
    Trevor Bondoc
    Feb 11, 2026
    1.0
    These guys are normally good. I would bring my 18 stelvio here but not after last visit. Brought car in needing oil service and brakes checked. Some guy who looks new worked on it and ended up bringing the car back in worst condition… meaning the oil was too little in it. Then I brought it back and the oil was too much. Didn’t fix the brakes at all. And my car does the next day cause the battery terminal was loosened for some reason and my boyfriend just fixed it and after leaving the shop it was almost falling off the terminal and needed to be tightened. Who ever goes here needs to make sure that new guy doesn’t touch their car. Why would you touch my battery when that is not needed what so ever let alone going in the back of my car. Trish normally takes care of the car and is great but she did not work on it. Be careful and CHECK your cars before you leave the shop. The QC’s at this place are not even at par.
  • CL
    Christopher Le
    Feb 10, 2026
    5.0
    Professional, honest, and efficient. I came to Brake Plus for a second opinion after experiencing steering wheel vibration while braking. Unlike another shop, they didn’t guess or try to upsell unrelated services—they properly diagnosed the issue. They measured the rotors, clearly explained that they were warped, and walked me through my options. The repair was completed in under an hour, and the vibration is completely gone. What stood out most was their straightforward approach: accurate diagnosis, transparent communication, and no pressure. Exactly how an automotive shop should operate. I’ll absolutely be coming back and would recommend Brake Plus to anyone who values competence and honesty. Thanks for the help!!
  • KK
    Kelly
    Feb 6, 2026
    5.0
    Chris is honest, experienced, and extremely knowledgeable. I genuinely appreciate the transparency and helpfulness of this business. They move quickly and efficiently, and when I was concerned about my car, Chris checked it without pushing a service and gave me an honest assessment. I returned the following day for a state inspection / emissions test. I’ve been to other repair shops where I felt uneasy or that the employees had negative energy, but not here. Here I felt safe, respected, and confident that I was dealing with a trustworthy business. Every employee I spoke to was kind and respectful. Fair prices, honest work, and great service. Highly recommend.

Frequently Asked Questions About Brakes Plus

What are the operating hours of Brakes Plus in Dallas?

Brakes Plus in Dallas is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 8:00 AM to 5:00 PM, and closed on Sundays.

Where is the Brakes Plus located in Dallas?

Brakes Plus is located at 17180 Preston Rd, Dallas, TX 75248, USA.

Brand Certified Facts from Brakes Plus

Brakes Plus partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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