Business Details
About
Brake ShopAuto Repair ShopOil Change Service StationAuto Air Conditioning ServiceCar Inspection Station
Founded in 1990, and now with more than 100 locations, Brakes Plus is in the business of building relationships with our customers, vendors and employees. We are proud to stand behind our philosophy of installing quality products with world-class service at a great price. Come visit us at a Brakes Plus location in Dallas today.
Location
Hours
Reviews
4.9
1,062 reviews
5 stars
1,014
4 stars6
3 stars6
2 stars6
1 star
30
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the exceptional customer service provided by staff, particularly highlighting Sebastian and Demaul for their helpfulness and professionalism.
Transparency
Many reviews noted the transparency in communication regarding vehicle issues, with staff taking the time to explain repairs and options clearly.
Efficiency
The business received positive feedback for quick service, with many customers appreciating the timely completion of repairs and maintenance.
Value
Several customers mentioned competitive pricing and felt they received good value for the services rendered, often comparing favorably to dealership prices.
Overall Experience
Overall, customers expressed high satisfaction with their experiences, recommending the shop for its friendly atmosphere and quality of work.
- LELarry Blanton Real Estate6 days ago5.0James knows how to treat customers the right way. It didn’t take him long at all to diagnose the problems with my car and to get back with me with quotes. I highly recommend using his services. Even though he may be new to this location. He knows his stuff!
- JBjohnathan brownDec 30, 20255.0Had a great experience at Brakes Plus today service was great I had a great conversation with the sales rep(Cesar) he was very helpful and broke down everything in great detail and I really appreciate the knowledge the team offered and also the patience they had with me making a decision really satisfied with everything look forward to returning soon
- STShae ThomasDec 27, 20255.0Customer service was great. Very friendly and informative. Overall, wonderful experience. I’d recommend Brake Plus to anyone!
- AJAshley JacksonDec 22, 20255.0I stopped by Brake Plus to have my brakes checked (free service) and they were great at explaining the issue and making the repairs. Sebastian was very helpful and knowledgeable!
- TMThomas MastersDec 20, 20255.0They are amazing! We were in a bad way, someone had cut my brake lines and we had been involved in a accident because of it, and they worked with us, it was excellent service. Everyone was exceptional!
Frequently Asked Questions About Brakes Plus
What are the operating hours of Brakes Plus in Dallas?
Brakes Plus in Dallas is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 8:00 AM to 5:00 PM, and closed on Sundays.
Which payment methods are accepted at Brakes Plus?
Brakes Plus accepts American Express, Cash, Discover, Financing options, MasterCard, and Visa payments.
Where is Brakes Plus located in Dallas?
Brakes Plus is located at 3620 Inwood Rd, Dallas, TX 75209, USA.
What types of automotive services does Brakes Plus offer?
Brakes Plus offers services including wheel alignment, brakes, oil changes, suspension repairs, state inspections, batteries, wiper blade replacement, vehicle maintenance, air conditioning services, and more.
Is it possible to make a reservation at Brakes Plus Dallas?
Yes, you can make a reservation online through their website at https://www.brakesplus.com/stores/dallas/tx/0322.
When is Brakes Plus closed during the year?
Brakes Plus is closed on New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day, and Easter.
What quality and service philosophy does Brakes Plus uphold?
Brakes Plus focuses on building strong relationships with customers, vendors, and employees while installing quality products with world-class service at a great price.
What nearby dining options can I visit before or after my service at Brakes Plus?
Nearby dining options include El Fenix Mexican Restaurants - Dallas Locations- Lemmon-Inwood, Eddie’s Cocina & Cantina, and Texano Cocina, great for enjoying Tex-Mex and American cuisine.
Are there any nearby automotive stores or services close to Brakes Plus?
Yes, Discount Tire and Park Place Volvo are nearby, providing tire and automotive services that might complement your visit to Brakes Plus.
Which local amenities are close to Brakes Plus that customers might find useful?
Nearby amenities include Bank of America ATM and Financial Center for banking needs, UPS Access Point location for shipping, and Braum’s Ice Cream & Dairy Store for a quick treat.