Business Details
About
Brake ShopAuto Repair ShopOil Change Service StationAuto Air Conditioning ServiceCar Inspection Station
Founded in 1990, and now with more than 100 locations, Brakes Plus is in the business of building relationships with our customers, vendors and employees. We are proud to stand behind our philosophy of installing quality products with world-class service at a great price. Come visit us at a Brakes Plus location in Dallas today.
Location
Hours
Reviews
4.9
1,043 reviews
5 stars
997
4 stars6
3 stars6
2 stars5
1 star
29
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff, especially Sebastian and Demaul, for their friendliness, professionalism, and attentiveness.
Efficiency
Many reviews highlighted the quick service and timely completion of repairs, with several customers noting they were in and out in under an hour.
Transparency
Customers appreciated the clear explanations of services and issues, with staff showing them the problems and discussing options without pressure.
Affordability
The pricing was frequently mentioned as reasonable and competitive, with many customers noting significant savings compared to dealership prices.
Overall Experience
The majority of reviews reflected a positive overall experience, with many customers expressing their intention to return for future services.
- MFMaurice Franklin3 days ago5.0Sebastian was the best. Very very friendly a pleasure to talk to. Great person for the establishment of breaks plus. If you get a quote from somewhere else, I definitely would come back and check with him just to see if he could beat the price or match with better products and service!
- NRNesiah RussellNov 17, 20255.0They were very helpful, transparent and communicative, AND they made sure to test drive my vehicle before giving it back. They ALSO didn’t judge me for asking questions about the process as I’m not a car tech, so I’d say this is a good place to get a repair.
- ACAdam ColeNov 12, 20255.0Had Sebastian and another fellow whose name I didn’t get that were VERY helpful, clear and helped me get everything taken care of for a great price and I got quotes from a couple other places. Always have a good experience here. 10/10
- ZCZach ColeNov 12, 20255.0Came in to get my back brakes checked and before they changed my brakes, Sebastian walked me through what they would be doing and showed me other things, like an oil leak, that I had no idea about. He was honest about things that needed to be done right away and I appreciate that. It was really quick for the work that needed done so I didn’t have to spend all day without my car. Prices were great and customer service was outstanding.
- ARAbner RodriguezNov 11, 20255.0Sebas was the service advisor I spoke to and he had helped me do my oil change for my truck . Also helped me figure out the parts I need it since it wa modified to make sure I had all the right parts. Colton was the one actually working on the truck and was able to tell me if anything else was wrong with it. Overall it was a great job these guys did .
Frequently Asked Questions About Brakes Plus
What are the operating hours of Brakes Plus in Dallas?
Brakes Plus in Dallas is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 8:00 AM to 5:00 PM, and closed on Sundays.
Which payment methods are accepted at Brakes Plus?
Brakes Plus accepts American Express, Cash, Discover, Financing options, MasterCard, and Visa payments.
Where is Brakes Plus located in Dallas?
Brakes Plus is located at 3620 Inwood Rd, Dallas, TX 75209, USA.
What types of automotive services does Brakes Plus offer?
Brakes Plus offers services including wheel alignment, brakes, oil changes, suspension repairs, state inspections, batteries, wiper blade replacement, vehicle maintenance, air conditioning services, and more.
Is it possible to make a reservation at Brakes Plus Dallas?
Yes, you can make a reservation online through their website at https://www.brakesplus.com/stores/dallas/tx/0322.
When is Brakes Plus closed during the year?
Brakes Plus is closed on New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day, and Easter.
What quality and service philosophy does Brakes Plus uphold?
Brakes Plus focuses on building strong relationships with customers, vendors, and employees while installing quality products with world-class service at a great price.
What nearby dining options can I visit before or after my service at Brakes Plus?
Nearby dining options include El Fenix Mexican Restaurants - Dallas Locations- Lemmon-Inwood, Eddie’s Cocina & Cantina, and Texano Cocina, great for enjoying Tex-Mex and American cuisine.
Are there any nearby automotive stores or services close to Brakes Plus?
Yes, Discount Tire and Park Place Volvo are nearby, providing tire and automotive services that might complement your visit to Brakes Plus.
Which local amenities are close to Brakes Plus that customers might find useful?
Nearby amenities include Bank of America ATM and Financial Center for banking needs, UPS Access Point location for shipping, and Braum’s Ice Cream & Dairy Store for a quick treat.