Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Ross Ave in Dallas, TX is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Dallas, TX or call us at (214) 827-8994.
Many customers praised the staff for their helpfulness, friendliness, and willingness to go above and beyond, particularly highlighting employees like Grover, Paula, and Manny.
Product Knowledge
Several reviews noted the staff's expertise and ability to provide accurate information about products and services, enhancing the overall customer experience.
Mixed Experiences
While many customers had positive interactions, some reported issues with service quality, including rude behavior from certain employees and inconsistencies in product availability.
Efficiency
Customers appreciated the quick service, especially for battery replacements and other urgent needs, with many noting fast turnaround times.
Store Environment
The store was generally described as clean and organized, contributing to a pleasant shopping experience.
GW
Grace Weng
Nov 17, 2025
5.0
my friend and i had such a great experience at this location! we had no idea what we were looking for but johnathan took great care of us and not only picked out the headlight replacement we needed but also helped us replace it!
KH
Katelyn Hoang
Nov 17, 2025
5.0
This place was great!!! The staff was so helpful in assisting me in all my needs!! Huge shout out to Johnathan for going above and beyond in helping me pick out the right replacement for my car and helping me install it! Would highly recommend this location.
CS
Camden Stone
Nov 8, 2025
5.0
Grover is amazing!! So helpful when we came in to get a battery. We will definitely be back!
HD
Heather Doslich
Nov 2, 2025
5.0
Grover was super attentive and helpful! Great service and didn’t try and upsell me.
BB
Badicaa
Oct 27, 2025
5.0
I have visited this location several times, and the customer service has always been excellent. Special thanks to Ladaris for going above and beyond to assist me with my car! I will definitely be returning. However, I do recommend that management consider hiring security for this location due to the surrounding area and safety concerns.
Frequently Asked Questions About AutoZone Auto Parts
What are the weekly opening hours for AutoZone Auto Parts at 4920 Ross Ave in Dallas?
AutoZone Auto Parts at 4920 Ross Ave, Dallas is open Monday through Saturday from 7:30 AM to 10:00 PM, and on Sunday from 8:00 AM to 10:00 PM.
Does AutoZone Auto Parts offer in-store pickup and same-day delivery services?
Yes, AutoZone Auto Parts offers both in-store pickup and same-day delivery services for your convenience.
What types of products can I find at AutoZone Auto Parts in Dallas?
You can find auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts at AutoZone Auto Parts in Dallas.
Which automotive brands are available at the AutoZone Auto Parts store on Ross Ave?
The store carries brands including Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
Is there an option for curbside pickup at AutoZone Ross Ave?
Yes, curbside pickup is available at the AutoZone Ross Ave location.
How can I contact AutoZone Auto Parts at the Dallas Ross Ave location?
You can contact AutoZone Auto Parts by phone at (214) 827-8994 or via email at customer.service@autozone.com.
Are there any nearby automotive repair shops close to AutoZone Auto Parts on Ross Ave?
Yes, nearby automotive repair options include Rico Enrique's Auto Diagnostic & Repair and P V Auto Services, which you may visit for repairs after purchasing parts.
What nearby key and locksmith services are available around AutoZone at 4920 Ross Ave?
Nearby locksmith services include KeyMe Locksmiths and JIK Auto Keys, helpful for customers needing key or lock assistance while shopping at AutoZone.
Can I find convenient amenities near AutoZone Auto Parts for a quick stop?
Yes, nearby convenient stops include the 7-Eleven convenience store and gas station, ideal for quick errands after visiting AutoZone.
Are there dining options close to AutoZone on Ross Ave in Dallas?
Yes, there are several nearby restaurants such as Bad Chicken, Brunchaholics, Back Home Barbecue, and Chupacabra's where you can enjoy a meal before or after your AutoZone visit.