Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Ross Ave in Dallas, TX is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Dallas, TX or call us at (214) 827-8994.
Many customers praised the helpfulness and friendliness of staff, particularly highlighting individuals like Grover, Paula, and Manny for going above and beyond.
Management Issues
Several reviews pointed out negative experiences with management, citing rude behavior and poor customer service from managers, which detracted from the overall experience.
Product Availability
Customers expressed frustration with the availability of parts, noting instances where the store did not have the items in stock as indicated online.
Positive Experiences
Despite some negative feedback, numerous customers shared positive experiences, particularly regarding quick service and assistance with installations.
HV
Hope Vernon
1 day ago
5.0
People were nice and Ladaris helped me put my windshield wipers on!!!
BG
Bear Great
2 days ago
1.0
Came in earlier to buy oil I and ask if it’s ok to drop off use oil they said ok, the manager had a very bad attitude when I said I had 15 gallons, she said I could only drop off 2 or 3. Help it make sense if you have hundreds of customers and everyone drop off 2. This is my home store but I have to give it a one start because of the management. Workers are good and positive people.
NJ
Nisa Jackson
2 days ago
5.0
Paula W. At the register was such a great help! I came in stressed out about my car’s check engine light and they helped me identify the misfire. I stressed about my budget but she was able to help me find parts I could afford and also that worked for my car . She was very helpful and made my day! Thank you Paula!
DK
Dalyan Kirbas
Feb 17, 2026
5.0
I went to get a battery change here today. Given the circumstances after my car stopped in the middle of street, this could’ve been a stressful event however this store made my day so easy. Christiana R. greeted me and helped me purchase and change the battery with a positive attitude. She was wonderful!
MG
Mildred Gomez
Feb 10, 2026
1.0
The two lady's working Tuesday they were very rude
Frequently Asked Questions About AutoZone Auto Parts
What are the weekly opening hours for AutoZone Auto Parts at 4920 Ross Ave in Dallas?
AutoZone Auto Parts at 4920 Ross Ave, Dallas is open Monday through Saturday from 7:30 AM to 10:00 PM, and on Sunday from 8:00 AM to 10:00 PM.
Does AutoZone Auto Parts offer in-store pickup and same-day delivery services?
Yes, AutoZone Auto Parts offers both in-store pickup and same-day delivery services for your convenience.
What types of products can I find at AutoZone Auto Parts in Dallas?
You can find auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts at AutoZone Auto Parts in Dallas.
Which automotive brands are available at the AutoZone Auto Parts store on Ross Ave?
The store carries brands including Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
Is there an option for curbside pickup at AutoZone Ross Ave?
Yes, curbside pickup is available at the AutoZone Ross Ave location.
How can I contact AutoZone Auto Parts at the Dallas Ross Ave location?
You can contact AutoZone Auto Parts by phone at (214) 827-8994 or via email at customer.service@autozone.com.
Are there any nearby automotive repair shops close to AutoZone Auto Parts on Ross Ave?
Yes, nearby automotive repair options include Rico Enrique's Auto Diagnostic & Repair and P V Auto Services, which you may visit for repairs after purchasing parts.
What nearby key and locksmith services are available around AutoZone at 4920 Ross Ave?
Nearby locksmith services include KeyMe Locksmiths and JIK Auto Keys, helpful for customers needing key or lock assistance while shopping at AutoZone.
Can I find convenient amenities near AutoZone Auto Parts for a quick stop?
Yes, nearby convenient stops include the 7-Eleven convenience store and gas station, ideal for quick errands after visiting AutoZone.
Are there dining options close to AutoZone on Ross Ave in Dallas?
Yes, there are several nearby restaurants such as Bad Chicken, Brunchaholics, Back Home Barbecue, and Chupacabra's where you can enjoy a meal before or after your AutoZone visit.
Brand Certified Facts from AutoZone Auto Parts
AutoZone Auto Parts partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: