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AutoZone Auto Parts

4.2
(821 reviews)

Business Details

4920 Ross Ave, Dallas, TX
75206, United States
(214) 827-8994
https://www.autozone.com/locations/tx/dallas/4920-ross-ave.html

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Ross Ave in Dallas, TX is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Dallas, TX or call us at (214) 827-8994.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
4920 Ross Ave, Dallas, TX
75206, United States

Hours

Reviews

4.2
821 reviews
5 stars
528
4 stars
122
3 stars
80
2 stars
22
1 star
69

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and friendliness of staff, particularly highlighting individuals like Grover, Paula, and Manny for going above and beyond.

Management Issues

Several reviews pointed out negative experiences with management, citing rude behavior and poor customer service from managers, which detracted from the overall experience.

Product Availability

Customers expressed frustration with the availability of parts, noting instances where the store did not have the items in stock as indicated online.

Positive Experiences

Despite some negative feedback, numerous customers shared positive experiences, particularly regarding quick service and assistance with installations.
  • HV
    Hope Vernon
    1 day ago
    5.0
    People were nice and Ladaris helped me put my windshield wipers on!!!
  • BG
    Bear Great
    2 days ago
    1.0
    Came in earlier to buy oil I and ask if it’s ok to drop off use oil they said ok, the manager had a very bad attitude when I said I had 15 gallons, she said I could only drop off 2 or 3. Help it make sense if you have hundreds of customers and everyone drop off 2. This is my home store but I have to give it a one start because of the management. Workers are good and positive people.
  • NJ
    Nisa Jackson
    2 days ago
    5.0
    Paula W. At the register was such a great help! I came in stressed out about my car’s check engine light and they helped me identify the misfire. I stressed about my budget but she was able to help me find parts I could afford and also that worked for my car . She was very helpful and made my day! Thank you Paula!
  • DK
    Dalyan Kirbas
    Feb 17, 2026
    5.0
    I went to get a battery change here today. Given the circumstances after my car stopped in the middle of street, this could’ve been a stressful event however this store made my day so easy. Christiana R. greeted me and helped me purchase and change the battery with a positive attitude. She was wonderful!
  • MG
    Mildred Gomez
    Feb 10, 2026
    1.0
    The two lady's working Tuesday they were very rude

Frequently Asked Questions About AutoZone Auto Parts

What are the weekly opening hours for AutoZone Auto Parts at 4920 Ross Ave in Dallas?

AutoZone Auto Parts at 4920 Ross Ave, Dallas is open Monday through Saturday from 7:30 AM to 10:00 PM, and on Sunday from 8:00 AM to 10:00 PM.

Does AutoZone Auto Parts offer in-store pickup and same-day delivery services?

Yes, AutoZone Auto Parts offers both in-store pickup and same-day delivery services for your convenience.

Brand Certified Facts from AutoZone Auto Parts

AutoZone Auto Parts partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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