AutoZone Auto Parts

4.2
808 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Ross Ave in Dallas, TX is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Dallas, TX or call us at (214) 827-8994.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
4920 Ross Ave, Dallas, TX
75206, United States

Hours

Reviews

4.2
808 reviews
5 stars
519
4 stars
123
3 stars
79
2 stars
22
1 star
65

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their helpfulness, friendliness, and willingness to go above and beyond, particularly highlighting employees like Grover, Paula, and Manny.

Product Knowledge

Several reviews noted the staff's expertise and ability to provide accurate information about products and services, enhancing the overall customer experience.

Mixed Experiences

While many customers had positive interactions, some reported issues with service quality, including rude behavior from certain employees and inconsistencies in product availability.

Efficiency

Customers appreciated the quick service, especially for battery replacements and other urgent needs, with many noting fast turnaround times.

Store Environment

The store was generally described as clean and organized, contributing to a pleasant shopping experience.
  • GW
    Grace Weng
    Nov 17, 2025
    5.0
    my friend and i had such a great experience at this location! we had no idea what we were looking for but johnathan took great care of us and not only picked out the headlight replacement we needed but also helped us replace it!
  • KH
    Katelyn Hoang
    Nov 17, 2025
    5.0
    This place was great!!! The staff was so helpful in assisting me in all my needs!! Huge shout out to Johnathan for going above and beyond in helping me pick out the right replacement for my car and helping me install it! Would highly recommend this location.
  • CS
    Camden Stone
    Nov 8, 2025
    5.0
    Grover is amazing!! So helpful when we came in to get a battery. We will definitely be back!
  • HD
    Heather Doslich
    Nov 2, 2025
    5.0
    Grover was super attentive and helpful! Great service and didn’t try and upsell me.
  • BB
    Badicaa
    Oct 27, 2025
    5.0
    I have visited this location several times, and the customer service has always been excellent. Special thanks to Ladaris for going above and beyond to assist me with my car! I will definitely be returning. However, I do recommend that management consider hiring security for this location due to the surrounding area and safety concerns.

Frequently Asked Questions About AutoZone Auto Parts

What are the weekly opening hours for AutoZone Auto Parts at 4920 Ross Ave in Dallas?

AutoZone Auto Parts at 4920 Ross Ave, Dallas is open Monday through Saturday from 7:30 AM to 10:00 PM, and on Sunday from 8:00 AM to 10:00 PM.

Does AutoZone Auto Parts offer in-store pickup and same-day delivery services?

Yes, AutoZone Auto Parts offers both in-store pickup and same-day delivery services for your convenience.