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AutoZone Auto Parts

4.1
(1204 reviews)

Business Details

10418 Garland Rd, Dallas, TX
75218, United States
(214) 328-0663
https://www.autozone.com/locations/tx/dallas/10418-garland-rd.html

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Garland Road in Dallas, TX is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Dallas, TX or call us at (214) 328-0663.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
10418 Garland Rd, Dallas, TX
75218, United States

Hours

Reviews

4.1
1,204 reviews
5 stars
716
4 stars
193
3 stars
104
2 stars
45
1 star
146

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for going above and beyond to assist them, highlighting specific employees like Marco, Janine, and David for their exceptional service.

Inconsistent Experiences

While some customers reported outstanding service, others experienced rudeness or neglect from staff, leading to mixed feelings about returning.

Product Availability

Customers appreciated the store's wide selection of parts and merchandise, often finding exactly what they needed.

Operational Issues

Several reviews mentioned problems with long wait times, staff being unhelpful, and the store closing early, which negatively impacted customer experiences.
  • AV
    Alex V
    Feb 19, 2026
    5.0
    After work I stopped at this location which, to my surprise, was open, so I went to get some things I needed for my car. The staff kindly attended to me and helped me.
  • AP
    Adriana Pecina
    Feb 18, 2026
    5.0
    David went the extra mile helping me the other day when I needed a quart of oil in my car. He was very helpful.
  • AA
    aiden
    Feb 13, 2026
    3.0
    I had a mixed experience at AutoZone. When I walked in, I asked one of the managers, Uriah, a simple question and was brushed off. He told me, “I didn’t call on you, go in line,” which honestly didn’t feel right or professional. Another manager, Marco, who had just gotten back from lunch, stepped in and helped me right away. Marco was respectful, patient, and helped me find my warranty without any issues. I really appreciated Marco’s help, but the way I was initially treated left a bad impression. Customer service should be consistent, and unfortunately this experience makes me unsure if I’ll be coming back.
  • CF
    Clip Farms
    Feb 11, 2026
    5.0
    I was having issues with my warranty on a starter and Marco went ahead and solved my issue when another autozone went ahead and kept giving me starters that didn’t work he helped me out will be coming back best customer service!!
  • RD
    Robert DeLeon
    Feb 1, 2026
    5.0
    I want to express my gratitude to AutoZone employee Bryan V. at the 10418 Garland Rd. store location. On Saturday Jan. 31, 2026, Bryan went above and beyond to help me install a car battery after I forgot to bring the correct tools to remove the battery my self from my car. Bryan was a gentleman and very professional dealing with my situation. Bryan is an asset to the AutoZone Brand. Thank you young man for helping me in my situation, especially since it was ice cold outside at this time.

Brand Certified Facts from AutoZone Auto Parts

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Certified March 01, 2026Yext Knowledge Graph
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