AutoZone Auto Parts

4.1
1185 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Garland Road in Dallas, TX is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Dallas, TX or call us at (214) 328-0663.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
10418 Garland Rd, Dallas, TX
75218, United States

Hours

Reviews

4.1
1,185 reviews
5 stars
700
4 stars
193
3 stars
101
2 stars
45
1 star
146

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and friendliness of staff members, particularly highlighting individuals like Julia, Bradley, and Jay for their exceptional service.

Staff Knowledge

Several reviews noted that while some employees were knowledgeable and provided great assistance, others lacked basic product knowledge and customer service skills.

Wait Times

Customers frequently complained about long wait times both in-store and on the phone, with some reporting waits of over 30 minutes without assistance.

Mixed Experiences

While many customers had positive experiences, others reported rude behavior from staff and poor service, indicating inconsistency in customer care.

Product Availability

Customers appreciated that the store often had the parts they needed in stock, contributing to a generally positive shopping experience.
  • JR
    joshua robinson
    Nov 16, 2025
    5.0
    Highly recommend, S. Powell he was nice friendly and very helpful. Great customer service, if you need any help he will go over and beyond to make sure your problem is solved.
  • KL
    Karla De Leon
    Nov 12, 2025
    5.0
    Great customer service! I broke the lid of my coolant, and it was stuck and super hot to pull the broken piece out to put the new one, but Angelo went out of his way to help me. Saved my day, thank you so much!!
  • GR
    Grant Rainwater
    Nov 10, 2025
    5.0
    Awesome employees, was fairly busy on a Sunday at 11:30pm but the woman was able to get a check engine read with the OBD reader no problem! Super helpful and printed out the codes the car was throwing.
  • GF
    Garrett Fraser
    Nov 9, 2025
    5.0
    I stopped by this AutoZone after having trouble starting my car this morning, and I’m so glad I did. I was helped right away by Thomas, who couldn’t have been more friendly or helpful. He quickly tested my battery, found it had almost no charge, and made the entire replacement process simple and stress-free. He recommended a great new battery, installed it efficiently, and even double-checked the starter and other components to ensure everything was working properly. Truly outstanding service, couldn’t have asked for a better experience!
  • RP
    ronnie phillips
    Nov 7, 2025
    5.0
    Rheet helped me out went installing a new battery in my Kia optima hybrid! Since the battery is in the truck, along with it being a hybrid I thought we would run into some problems. BUT, No! He handled it like a champ, and I was back up & running in no time. Thank you !!!!

Frequently Asked Questions About AutoZone Auto Parts

What are the operating hours of AutoZone Auto Parts in Dallas?

AutoZone Auto Parts is open daily from 6:00 AM to midnight, with weekend openings starting at 6:30 AM.

Where is AutoZone Auto Parts located in Dallas?

The store is located at 10418 Garland Rd, Dallas, TX 75218, USA.