Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Garland Road in Dallas, TX is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Dallas, TX or call us at (214) 328-0663.
Many customers praised the helpfulness and friendliness of the staff, highlighting specific employees who went above and beyond to assist.
Efficiency
Several reviews noted quick service and efficient problem-solving, particularly regarding battery replacements and part installations.
Staffing Issues
Some customers expressed frustration with long wait times and inadequate staffing during busy periods, leading to poor service experiences.
Mixed Experiences
While many reviews were positive, there were also complaints about rude staff and unhelpful service at certain times.
JB
joseph beiley
1 day ago
5.0
so while exiting I noticed that there was a line hanging down so I mentioned it to one of the managers on duty and he just brushed it off I called Uncle and they said that none of those wires hanging down from the power lines should be brushed off because you don't know if it's liver not if you zoom in on the on the photo you can see the wire hanging from the top now if I'm too far away then you can't see it cuz it's dark but I did call encore they said that they will come out here on her mercy I just don't know how long it's going to take they said that it was urgent I just don't know how urgent
CC
chellypies
Jan 15, 2026
5.0
Came into the shop today to replace my hubcaps and battery. Janine M. really took care of me. She was knowledgeable, eager to help, and a great educator on what to watch out for on my vehicle. She was a hard worker and a great conversationalist! Excellent customer service :) Thanks, Janine!
SS
Sarahi Sanchez
Jan 13, 2026
1.0
This location regularly closes before its posted business hours, which is extremely unprofessional. I arrived 10 minutes before closing and the doors were already locked. This has happened multiple times when I’ve come 20–30 minutes before closing, and I’ve been ignored while employees were clearly inside.
What made it worse was watching another customer rush in and be allowed inside, while I was left outside knocking with no response. If this store wants to close early, they need to update their hours instead of locking customers out.
This is the closest AutoZone to my home, yet it’s unreliable every time I need it late at night. Terrible service and careless staff. You can see a time stamp photo of my arrival
JS
J S.
Dec 28, 2025
1.0
Ordered 2 fuel injectors and even payed an extra $12 to have them delivered faster, I call them 7 days later and they tell me they have no record of my purchase. Went to get a refund because i have a receipt and the parts i ordered were actually there, I still took my refund because now I'm annoyed. Complete waste of time and this is supposed to be one of their main "flagship" stores, what a joke. Never going back to any Auto Zone
BA
Brenda Ajaga
Dec 22, 2025
5.0
Today i when there to get a running light i met to amazing people. It is nice to go into a business and courtesy and kindness is shown. Saturday morning David and this lady assisted helping me. I paid and he when outside to install it. I truly appreciate that type of customer service when business now days act as if they dont care. Thank you so much I will continue to do business where I feel wanted 😊.
You can call them at (214) 328-0663 or email customer.service@autozone.com.
What brands of auto parts are available at AutoZone Dallas?
The store carries brands including Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
Are there any nearby automotive repair shops close to AutoZone Dallas?
Yes, nearby automotive repair services include Express Lube and Tune, East Dallas Automotive, Compton Automotive, Firestone Complete Auto Care, and Auto Glass Center.
What convenience stores and gas stations are near AutoZone Garland Road?
Nearby convenience stores and gas stations include 7-Eleven, Exxon, and Shell, which are convenient for quick stops before or after visiting AutoZone.
Are there any food or dining options close to AutoZone Dallas?
Yes, nearby dining options include Whiskers and Soda café, Arby's fast food restaurant, Benny's Classic Grill, Lovers Pizza Pasta & Grill, and Vida Bowls health food restaurant.
What social media and online resources can I use to follow or learn more about AutoZone Dallas?
You can visit their website at https://www.autozone.com/locations/tx/dallas/10418-garland-rd.html, follow their Twitter handle @autozone, or check their Facebook page at https://www.facebook.com/302622809777521.