Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Garland Road in Dallas, TX is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Dallas, TX or call us at (214) 328-0663.
Many customers praised the helpfulness and friendliness of staff members, particularly highlighting individuals like Julia, Bradley, and Jay for their exceptional service.
Staff Knowledge
Several reviews noted that while some employees were knowledgeable and provided great assistance, others lacked basic product knowledge and customer service skills.
Wait Times
Customers frequently complained about long wait times both in-store and on the phone, with some reporting waits of over 30 minutes without assistance.
Mixed Experiences
While many customers had positive experiences, others reported rude behavior from staff and poor service, indicating inconsistency in customer care.
Product Availability
Customers appreciated that the store often had the parts they needed in stock, contributing to a generally positive shopping experience.
JR
joshua robinson
Nov 16, 2025
5.0
Highly recommend, S. Powell he was nice friendly and very helpful. Great customer service, if you need any help he will go over and beyond to make sure your problem is solved.
KL
Karla De Leon
Nov 12, 2025
5.0
Great customer service! I broke the lid of my coolant, and it was stuck and super hot to pull the broken piece out to put the new one, but Angelo went out of his way to help me. Saved my day, thank you so much!!
GR
Grant Rainwater
Nov 10, 2025
5.0
Awesome employees, was fairly busy on a Sunday at 11:30pm but the woman was able to get a check engine read with the OBD reader no problem! Super helpful and printed out the codes the car was throwing.
GF
Garrett Fraser
Nov 9, 2025
5.0
I stopped by this AutoZone after having trouble starting my car this morning, and I’m so glad I did. I was helped right away by Thomas, who couldn’t have been more friendly or helpful. He quickly tested my battery, found it had almost no charge, and made the entire replacement process simple and stress-free. He recommended a great new battery, installed it efficiently, and even double-checked the starter and other components to ensure everything was working properly.
Truly outstanding service, couldn’t have asked for a better experience!
RP
ronnie phillips
Nov 7, 2025
5.0
Rheet helped me out went installing a new battery in my Kia optima hybrid! Since the battery is in the truck, along with it being a hybrid I thought we would run into some problems. BUT, No! He handled it like a champ, and I was back up & running in no time. Thank you !!!!
You can call them at (214) 328-0663 or email customer.service@autozone.com.
What brands of auto parts are available at AutoZone Dallas?
The store carries brands including Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
Are there any nearby automotive repair shops close to AutoZone Dallas?
Yes, nearby automotive repair services include Express Lube and Tune, East Dallas Automotive, Compton Automotive, Firestone Complete Auto Care, and Auto Glass Center.
What convenience stores and gas stations are near AutoZone Garland Road?
Nearby convenience stores and gas stations include 7-Eleven, Exxon, and Shell, which are convenient for quick stops before or after visiting AutoZone.
Are there any food or dining options close to AutoZone Dallas?
Yes, nearby dining options include Whiskers and Soda café, Arby's fast food restaurant, Benny's Classic Grill, Lovers Pizza Pasta & Grill, and Vida Bowls health food restaurant.
What social media and online resources can I use to follow or learn more about AutoZone Dallas?
You can visit their website at https://www.autozone.com/locations/tx/dallas/10418-garland-rd.html, follow their Twitter handle @autozone, or check their Facebook page at https://www.facebook.com/302622809777521.