AutoZone Auto Parts

4.1
858 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone W Camp Wisdom in Dallas, TX is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Dallas, TX or call us at (214) 371-7565.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
1201 W Camp Wisdom Rd, Dallas, TX
75232, United States

Hours

Reviews

4.1
858 reviews
5 stars
466
4 stars
172
3 stars
107
2 stars
36
1 star
77

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and going above and beyond to assist with their needs.

Product Availability

While some customers found the store had what they needed, others reported issues with stock discrepancies and parts not being available as advertised.

Staff Knowledge

Feedback indicated a mix of experiences regarding staff knowledge, with some employees being very knowledgeable while others were criticized for lacking expertise.

Wait Times

Several reviews mentioned long wait times and insufficient staffing during busy periods, leading to frustration among customers.

Store Environment

The store was generally described as clean and easy to navigate, contributing positively to the shopping experience.
  • CC
    Chelle
    Oct 4, 2025
    1.0
    Waiting over 10 minutes just for someone to check your engine light is not good customer service. Especially when there’s about 5 reps in the store. Continuously taking other clients and answering the phone over that person will get them serviced.
  • KH
    Keke Harris
    Oct 3, 2025
    1.0
    Went To Get Rotors And Brakes For My 2012 Cadillac CTS. I explained to the guy at the front I needed standard rotors and brakes for the FRONT. He proceeded to give me the heavy duty rotors which were too big and the brakes were for the rear not the front. The workers need to be more informed about the parts. He was also engaging in other conversations while I’m explaining what parts. I have had to return back to AutoZone 4 times to exchange the parts. In which had to pay the difference in the price for smaller rotors because the new store said they were more expensive.
  • PH
    Pamela Hayes
    Sep 6, 2025
    3.0
    They had what I needed.
  • AO
    ajibola oladapo
    Aug 23, 2025
    5.0
    This is a good place for your vehicle maintenance parts.
  • GH
    Greg Hughes
    Jul 22, 2025
    5.0
    DPS office gave us 30 minutes to get a light fixed. Pressed for time we explained this to T. Hudson, an Auto Zone. He quickly gave us the tools needed and even jumped in himself and fixed it for us. I'm so thankful for his help!

Frequently Asked Questions About AutoZone Auto Parts

What are the opening hours of AutoZone Auto Parts in Dallas?

AutoZone Auto Parts in Dallas is open Monday to Thursday from 7:30 AM to 10:00 PM, Friday and Saturday from 7:30 AM to 9:00 PM, and Sunday from 8:00 AM to 9:00 PM.

Does AutoZone Auto Parts offer in-store pickup and delivery services?

Yes, they provide in-store pickup, curbside pickup, and same-day delivery services for your convenience.