Brand Certified
AutoZone Auto Parts
4.1(510 reviews)
Certified by AutoZone Auto Parts • Mar 01, 2026
Business Details
2725 S Lancaster, Dallas, TX
75216, United States
Certified by AutoZone Auto Parts • Mar 01, 2026
(214) 371-5363
Certified by AutoZone Auto Parts • Mar 01, 2026
https://www.autozone.com/locations/tx/dallas/2725-s-lancaster.html
Certified by AutoZone Auto Parts • Mar 01, 2026
About
Certified by AutoZone Auto Parts • Mar 01, 2026
Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone S. Lancaster in Dallas, TX is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Dallas, TX or call us at (214) 371-5363.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Certified by AutoZone Auto Parts • Mar 01, 2026
Hours
Certified by AutoZone Auto Parts • Mar 01, 2026
Reviews
4.1
510 reviews
5 stars
296
4 stars
99
3 stars
49
2 stars
16
1 star
50
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the exceptional customer service provided by staff members, particularly highlighting individuals like Hilda, Andrew, and Timothy for their helpfulness and attentiveness.
Store Management
The new managers, especially Hilda and Timothy, received positive feedback for their leadership and ability to resolve customer issues effectively.
Product Availability
Some customers expressed frustration over the store being out of stock for certain items they needed, indicating a need for better inventory management.
Mixed Experiences
While many reviews were positive, there were also reports of rude or unhelpful staff, suggesting inconsistency in service quality.
- CHCharles HixJan 24, 20264.0Better O'Riley or Walmart, don't buy battery O'Reilly
- CJClinton Woodson Jr.Jan 15, 20263.0My go to store!
- TJTee JohnsDec 28, 20255.0My engine light came on while on my way to church. Went to a competitor and their OBD reader was not working. They sent me to Autozone, I'm glad they did. Walking into a business you can pick up on the level of customer service immediately sometimes. My eyebrows went up, I was intrigued. I listened how a CSR was conversing with a customer. As she and another CSR worked thru a rush, they made every customer feel important. Andrew helped me with my concerns, looked up the part I needed until I was completely helped and did not dismiss me like a woman as some other parts stores including Autozone has. Everyone was greeted as they entered the store. The phone was answered and not just left ringing continuously. Everyone was given courteous service, I even watched as Toya took extra time with a gentleman, both struggled with each other's language, but she did not stop that from taking time with him and making him feel he was important. Kris-Toya was finishing up with him as I was leaving and I felt the need to tell her how the customer service level was above par, how I could feel it as I came in the store. I later called to obtain their names to find out that she was the manager. WOW. It explains a lot. Workers are example of leadership. Old school customer service.
- ODOmar DDec 23, 20255.0Andrew L has the best customer service 👍
- RMRocio MadridDec 19, 20255.0Irvin hernandez is an outstanding employee, he truly knows what he is talking about. He saved me a lot of money and time! Thank you for giving such great customer service. He is very respectful and honest. He took his time in helping me find the right and cheaper solution. Autozone is lucky to have him! I definitely recommend anytime someone goes in! Definitely recommend a raise for that gentleman. 🙌
Brand Certified Facts from AutoZone Auto Parts
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Certified March 01, 2026Yext Knowledge Graph
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