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AutoZone Auto Parts

4.4
(409 reviews)

Business Details

9711 Plano Rd, Ste F, Dallas, TX
75238, United States
(214) 342-8471
https://www.autozone.com/locations/tx/dallas/9711-plano-rd-ste-f.html

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Plano Rd in Dallas, TX is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Dallas, TX or call us at (214) 342-8471.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
9711 Plano Rd, Ste F, Dallas, TX
75238, United States

Hours

Reviews

4.4
409 reviews
5 stars
286
4 stars
66
3 stars
23
2 stars
7
1 star
27

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Margie, Rolando, and Ramona going above and beyond to assist.

Service Quality

Several reviews highlighted the efficiency and effectiveness of services provided, such as battery replacements and diagnostics, often completed quickly and with care.

Negative Experiences

A few customers reported negative interactions with staff, citing rudeness and disrespect, which detracted from their overall experience.

Product Issues

Some customers experienced issues with receiving damaged items or incorrect parts, leading to dissatisfaction with the return process.
  • RT
    Raul Treviño
    Jan 25, 2026
    5.0
    Excelente servicio
  • RH
    RaShawn Harris
    Jan 16, 2026
    1.0
    Cynthia suggested the wrong antifreeze for my Husband's 2018 Chevy Malibu. So, now his car is having major problems.
  • SA
    Sam A
    Dec 16, 2025
    5.0
    Visited this store on Sunday the customer service is amazing. I needed a new battery and this young man (Joseph G.) offered to help me install it and did a wonderful job 😊
  • TT
    Tommy Tokar
    Dec 9, 2025
    1.0
    I just went in to get my engine check light diagnosed. This is a service they offer. When I asked if I could get this done, the woman told me that she was the only one in the store and that I'd have to wait until her somebody came back from break. I told her that I saw the woman outside and she was hanging out with a friend and I asked her how long I would have to wait and she told me not to be rude so I left her name is Miranda and she's got a big chip on her shoulder and doesn't want to do anything. So for you today I give you one star
  • JF
    jazmin flores
    Dec 8, 2025
    1.0
    I had a very unpleasant experience today at this AutoZone. One of the older ladies working there was extremely disrespectful to me. She assumed I didn’t understand English and made rude and racist comments right in front of me. I understood everything she said. Instead of helping, she treated me with attitude, ignored my questions, and made me feel very uncomfortable. No customer should be treated that way. I came here to get help with my vehicle, not to be insulted. I will not be coming back to this location, and I hope management takes this seriously and provides proper training. Respect should be given to every customer, regardless of language or background.

Frequently Asked Questions About AutoZone Auto Parts

What are the regular business hours for AutoZone Auto Parts in Dallas, TX?

AutoZone Auto Parts in Dallas, TX is open Monday through Saturday from 7:30 AM to 9:00 PM. On Sundays, the store opens at 8:00 AM and closes at 9:00 PM.

Does AutoZone Auto Parts offer same-day delivery or pickup options?

Yes, AutoZone Auto Parts offers in-store pickup, same-day delivery, and curbside pickup services for customer convenience.

Brand Certified Facts from AutoZone Auto Parts

AutoZone Auto Parts partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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