Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Plano Rd in Dallas, TX is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Dallas, TX or call us at (214) 342-8471.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.4
406 reviews
5 stars
286
4 stars
64
3 stars
23
2 stars
7
1 star
26
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Margie, Rolando, and Ramona going above and beyond to assist.
Mixed Experiences
While some customers had excellent interactions, others reported rude or unhelpful service, particularly from certain employees, leading to a divided perception of the overall service quality.
Product Assistance
Customers appreciated the assistance with product installation and diagnostics, highlighting the staff's willingness to help with tasks like battery replacements and part installations.
Store Environment
The store atmosphere was often described as welcoming and energetic, contributing positively to the customer experience.
- SASam ADec 16, 20255.0Visited this store on Sunday the customer service is amazing. I needed a new battery and this young man (Joseph G.) offered to help me install it and did a wonderful job 😊
- TTTommy TokarDec 9, 20251.0I just went in to get my engine check light diagnosed. This is a service they offer. When I asked if I could get this done, the woman told me that she was the only one in the store and that I'd have to wait until her somebody came back from break. I told her that I saw the woman outside and she was hanging out with a friend and I asked her how long I would have to wait and she told me not to be rude so I left her name is Miranda and she's got a big chip on her shoulder and doesn't want to do anything. So for you today I give you one star
- JFjazmin floresDec 8, 20251.0I had a very unpleasant experience today at this AutoZone. One of the older ladies working there was extremely disrespectful to me. She assumed I didn’t understand English and made rude and racist comments right in front of me. I understood everything she said. Instead of helping, she treated me with attitude, ignored my questions, and made me feel very uncomfortable. No customer should be treated that way. I came here to get help with my vehicle, not to be insulted. I will not be coming back to this location, and I hope management takes this seriously and provides proper training. Respect should be given to every customer, regardless of language or background.
- BRBacilio RodriguezDec 4, 20255.0La atención al cliente es muy buena
- BBBill Kuelbs (Bumblefox)Nov 15, 20255.0Needed a new battery for my Jeep, and Danny was fantastic help! Keep up the good work guys!
Frequently Asked Questions About AutoZone Auto Parts
What are the regular business hours for AutoZone Auto Parts in Dallas, TX?
AutoZone Auto Parts in Dallas, TX is open Monday through Saturday from 7:30 AM to 9:00 PM. On Sundays, the store opens at 8:00 AM and closes at 9:00 PM.
Does AutoZone Auto Parts offer same-day delivery or pickup options?
Yes, AutoZone Auto Parts offers in-store pickup, same-day delivery, and curbside pickup services for customer convenience.
Where is AutoZone Auto Parts located in Dallas?
The store is located at 9711 Plano Rd, Ste F, Dallas, TX 75238, USA.
What types of auto parts and brands does AutoZone Auto Parts carry?
AutoZone carries a wide range of auto parts including brake pads, car batteries, car accessories, and after-market automobile parts featuring brands like Duralast, Edelbrock, Bosch, ACDelco, FRAM, and more.
How can I contact AutoZone Auto Parts in Dallas for customer service?
You can reach AutoZone customer service at (214) 342-8471 or via email at customer.service@autozone.com.
Is AutoZone Auto Parts involved in any online promotions or offers?
Yes, they offer the option to shop online or in-store. You can visit their website to buy online and pick up in-store.
What other AutoZone locations are near this Dallas store?
Nearby AutoZone locations include another AutoZone Auto Parts store and an AutoZone wholesale store, which might be convenient alternatives or supplements for your auto part needs.
Which restaurants are located near AutoZone Auto Parts for a meal before or after shopping?
Nearby dining options include Osa Izakaya (formerly Zizi's) and Zizi Ramen & Sushi for Japanese cuisine, Tukta Thai for Thai food, and Rockyano's Pizza for Italian and fast food.
Are there any gas stations or convenience stores near AutoZone Auto Parts for quick stops?
Yes, nearby options include 7-Eleven and Texaco, both offering gas, convenience items, and additional services, making it easy to fuel up or grab essentials during your visit.
Can I find other automotive services close to AutoZone Auto Parts in Dallas?
Take 5 Oil Change, an oil change and auto restoration service, is nearby if you need vehicle maintenance alongside shopping for parts.