AutoZone Auto Parts

4.1
788 reviews
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Business Details

8208 Park Lane, Dallas, TX
75231, United States
(214) 369-3981
https://www.autozone.com/locations/tx/dallas/8208-park-lane.html
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About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Park Lane in Dallas, TX is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Dallas, TX or call us at (214) 369-3981.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
8208 Park Lane, Dallas, TX
75231, United States

Hours

Reviews

4.1
788 reviews
5 stars
481
4 stars
138
3 stars
52
2 stars
30
1 star
87

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and friendliness of staff members, particularly highlighting individuals like Tommy, Drew, and Aldo for their exceptional service.

Staffing Issues

Several reviews mentioned that the store is often understaffed, leading to slow service and long wait times for customers.

Mixed Experiences

While many customers had positive experiences, there were notable complaints about rude behavior from some employees, particularly regarding unprofessional conduct.

Product Knowledge

Customers appreciated the staff's knowledge about products and their willingness to assist with finding the right parts for their vehicles.

Service Quality

There were instances of poor service quality, including incorrect battery installations and lack of follow-up on warranty issues, leading to customer frustration.
  • MT
    Mary Thompson
    Nov 15, 2025
    5.0
    This place is so good. Very helpful. I was need a headlamp replacement.I didn’t know how to replace it. Carlos Esposito helped me. He was kind and very good. I was out of there in no time Thanks Carlos great job
  • JA
    Julio cesar Calma almeida
    Nov 15, 2025
    5.0
    Muy buen trabajo, la asociada de la tienda Sabrina hizo un buen trabajo ayudandome a cambiar una bateria a mi carro
  • PP
    Promos
    Nov 13, 2025
    5.0
    I had a great experience at AutoZone. The assistant manager, Val, was extremely helpful. She helped me find the parts I needed and even took the time to price everything out for me. Her customer service is excellent, and she is very kind. She really went above and beyond for me. If you go to this store, make sure you see Val—she will take good care of you!
  • NM
    Neveah Moore
    Nov 11, 2025
    5.0
    The worker Tommy was the most help I’ve received since I’ve moved to Texas a month ago. I know absolutely nothing about cars and he made sure I felt comfortable and did his absolute best to help fix my car problem. Thank you so much Tommy <3
  • TB
    Trina Berryman
    Oct 28, 2025
    2.0
    I’ve had my own problem with this location for quite sometime it was extremely frustrating trying to corrected a problem that a employee caused by checking a simple headlights.later i was told there was some possible wire caused damaged.I went back to addressed this issue to the manager and it was a huge mistake mainly because he seemed fine at first and then he began by talking loud in front of customers which was totally unnecessary for that type of conduct and unprofessionalism.After several steps and conversation the issues was resolved.
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Frequently Asked Questions About AutoZone Auto Parts

What are the operating hours of AutoZone Auto Parts in Dallas, TX?

AutoZone Auto Parts in Dallas, TX is open Monday through Saturday from 7:30 AM to 10:00 PM and on Sunday from 8:00 AM to 10:00 PM.

What types of auto parts and products does AutoZone offer?

AutoZone offers a range of products including auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.