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AutoZone Auto Parts

4.1
(802 reviews)

Business Details

8208 Park Lane, Dallas, TX
75231, United States
(214) 369-3981
https://www.autozone.com/locations/tx/dallas/8208-park-lane.html

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Park Lane in Dallas, TX is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Dallas, TX or call us at (214) 369-3981.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
8208 Park Lane, Dallas, TX
75231, United States

Hours

Reviews

4.1
802 reviews
5 stars
492
4 stars
138
3 stars
52
2 stars
31
1 star
89

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and professionalism of staff members like Tommy, Mary, and Gustavo, who went above and beyond to assist with battery replacements and other services.

Staffing Issues

Several reviews mentioned long wait times and slow service due to being understaffed, with customers expressing frustration over the lack of available employees during busy hours.

Mixed Experiences

While many customers had positive interactions, there were notable complaints about rude behavior from some staff members, particularly a manager named Hugo, which negatively impacted the overall experience for some customers.

Product Availability

Some customers reported issues with product availability, including not having the parts they needed in stock or discrepancies between online listings and in-store inventory.
  • MR
    Maylili Rojas
    6 days ago
    5.0
    Esta mañana Tommy me ofreció un excelente servicio. Él con su grandiosa y generosa actitud me hizo el favor de llevarme hasta mi auto y remplazar mi batería. Gracias a autozone por hacerlo a él parte de su equipo. Estoy muy satisfecha con sus grandiosos servicios.
  • SE
    Slayt Ebeling
    Feb 1, 2026
    5.0
    Christopher was very helpful and knowledgeable.
  • DC
    Denys Consuegra
    Jan 29, 2026
    5.0
    buen trato y servicio profesional
  • ZA
    Zabiullah Ahmadzai
    Jan 28, 2026
    5.0
    Sabrina was awesome. She helped me change my battery and was very professional. Thank you Sabrina
  • LH
    Lareka Harris
    Jan 20, 2026
    5.0
    Tommy, the sales manager at the AutoZone on Park Lane in Dallas, Texas, truly went above and beyond for us. We were dealing with car battery issues and had a vehicle stuck at an apartment about six minutes away, which made an already stressful situation even harder. Tommy helped us multiple times, lent us tools, and every time we came back he was an absolute pleasure. Even though the store was completely packed with customers, he remained patient, professional, and genuinely kind, never making us feel rushed. He took the time to make sure we had what we needed so we could get the car up and running. Customer service like this is rare these days. Tommy clearly cares about people and his work, and AutoZone is lucky to have him as a sales manager. Highly recommend this location and asking for Tommy if you need help.

Frequently Asked Questions About AutoZone Auto Parts

What are the operating hours of AutoZone Auto Parts in Dallas, TX?

AutoZone Auto Parts in Dallas, TX is open Monday through Saturday from 7:30 AM to 10:00 PM and on Sunday from 8:00 AM to 10:00 PM.

What types of auto parts and products does AutoZone offer?

AutoZone offers a range of products including auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.

Brand Certified Facts from AutoZone Auto Parts

AutoZone Auto Parts partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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