Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Park Lane in Dallas, TX is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Dallas, TX or call us at (214) 369-3981.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.1
796 reviews
5 stars
485
4 stars
138
3 stars
52
2 stars
31
1 star
90
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and friendliness of staff members like Tommy, Mary, and Val, who went above and beyond to assist with car issues.
Staffing Issues
Several reviews mentioned that the store is often understaffed, leading to long wait times and slow service.
Mixed Experiences
While many customers had positive interactions, there were notable complaints about rude behavior from some employees, particularly a manager named Hugo.
Product Availability
Customers expressed frustration over the unavailability of certain parts that were listed online, leading to inconvenience.
Service Quality
There were mixed reviews regarding the quality of service, with some customers experiencing careless work that led to further issues.
- SCSandra Compala4 days ago5.0I went at 8:10am to the store. Mary assist me with the items I needed and helped me put them on the car. She is very pleasant and polite. Went above and beyond for me. I will return to this location. Keep up the exceptional work Mary
- AEALMAZ EmmanielJan 3, 20265.0Mary C she’s very helpful. Amazing I like her service
- MBMama BonitaJan 3, 20261.0I called and a woman answered and left me on hold for more than 11 minutes She couldn't answer me in Spanish, she just left me on hold.
- JNJose NajeraDec 7, 20252.0I came in for some oil and to get a test ran on a check engine light. I was told by the group of young ladies " I'm sorry this isn't the time for it, we aren't l doing that at the moment ". I'm sure it was a big inconvenience for them to step outside and help me out with the free service the store offers.
- BMBill MillerNov 28, 20255.0I took my daughters car by this AutoZone as it was close to her house and we’ve used AutoZone in the past for small car issues ~ battery, windshield wipers, etc. Mary was EXTREMELY helpful at this particular AutoZone. She first checked to determine if her battery was under warranty and sure enough it was. So, we got a complete battery replacement for no cost. And then Mary helped me change out the battery! She had a socket wrench to help get this done. If you know what is wrong with your car and it’s not a major problem then this AutoZone is a great place to go…..and ask for Mary!
Frequently Asked Questions About AutoZone Auto Parts
What are the operating hours of AutoZone Auto Parts in Dallas, TX?
AutoZone Auto Parts in Dallas, TX is open Monday through Saturday from 7:30 AM to 10:00 PM and on Sunday from 8:00 AM to 10:00 PM.
What types of auto parts and products does AutoZone offer?
AutoZone offers a range of products including auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.
Does AutoZone Auto Parts provide pickup and delivery services?
Yes, AutoZone offers in-store pickup, curbside pickup, and same-day delivery services.
How can I contact AutoZone Auto Parts in Dallas?
You can call AutoZone at (214) 369-3981 or email customer.service@autozone.com.
Which brands can I find at the AutoZone on Park Lane?
AutoZone carries brands such as Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
What is the address of AutoZone Auto Parts in Dallas?
The store is located at 8208 Park Lane, Dallas, TX 75231, United States.
Are there any convenient places near AutoZone for quick meals?
Yes, nearby you will find Schlotzsky's sandwich shop, Cinnabon bakery, Jack in the Box fast-food restaurant, Pizza Hut, China Bull Express Chinese restaurant, and Genji Sushi.
What other automotive services or stores are located near AutoZone on Park Lane?
Nearby automotive-related places include another AutoZone location and Chevron Station Dallas and Mobil gas stations for your fueling and automotive needs.
Are there essential services close to AutoZone on Park Lane?
Yes, nearby essential services include ProCare Injury and Rehab Centers, Parkland Health & Hospital System, Community Dental Care of Texas, and Parkland Vickery Health Center.
What options do customers have for online or in-store shopping at AutoZone?
Customers can shop AutoZone online or use the in-store shopping and pickup options, including curbside pickup available at this location.