AutoZone Auto Parts

4.0
660 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Spring Valley in Dallas, TX is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Dallas, TX or call us at (972) 980-9841.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
5365 Spring Valley, Dallas, TX
75254, United States

Hours

Reviews

4.0
660 reviews
5 stars
390
4 stars
94
3 stars
50
2 stars
30
1 star
96

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and going above and beyond to assist with their needs.

Staff Knowledge

Several reviews highlighted the staff's knowledge about auto parts and their ability to provide accurate assistance.

Inconsistent Experiences

While many customers had positive experiences, some reported rude or unprofessional behavior from certain employees, leading to mixed reviews.

Inventory Issues

Customers noted that the store had a smaller inventory compared to other locations, which sometimes resulted in stock shortages.

Service Speed

Some reviews mentioned long wait times and slow service during busy periods, indicating a need for better staffing during peak hours.
  • AM
    Albenis Jose Pacheco Mavarez
    2 days ago
    1.0
    Super terrible servicen. I bought a batter this morning . the cashier weighs not attention . she told him to put the battery in my car . the boy did not want to, totally . Were servicen . I do not recommend that fence.
  • CJ
    Carla Vanesa Jaume
    2 days ago
    1.0
    Just went to this location to pick up a part, The Mgr is very disrespectful, he called me names, he should be fired!! Zero customer service or any type of education.
  • CB
    Cameron Bossalini
    Nov 13, 2025
    5.0
    Excellent service and friendly staff! Helped me find the exact hose clamp I needed.
  • JL
    Johanna Lemus
    Nov 12, 2025
    1.0
    Lazy people, I came to get the check in light check and the guy started asking about my car and how it will be impossible for him to get it check bc he had back problems mind you there was a young guy in the back and I asked him if he could do it and then he said no that I had to. Every time I come to an auto zone they always help me with the machine but I guess at this location they weren’t feeling it 😒
  • TM
    Todd McNett
    Nov 8, 2025
    5.0
    I was already having bad day when I went to start my car and found my battery was dead. Tried jumping it and nothing. I took the battery to this location and was expecting the usual uninterested level of customer service that you find nowadays at most places. I was blown away. All of the associates were so nice and helpful. Not just to me, to everyone. They were patient and respectful and took the time to treat everyone like a human. It was amazing. Changed my whole day. Got my battery charged and was on my way. Thank you Auto zone team on staff on November 3rd. I am impressed. I hope that management sees this and rewards your efforts.

Frequently Asked Questions About AutoZone Auto Parts

What are the store hours for AutoZone Auto Parts in Dallas?

AutoZone Auto Parts in Dallas is open Monday through Saturday from 7:30 AM to 10:00 PM, and on Sunday from 8:00 AM to 9:00 PM.

What products can I find at AutoZone Auto Parts on Spring Valley?

You can find auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts at AutoZone Auto Parts on Spring Valley.