AutoZone Auto Parts

4.0
668 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Spring Valley in Dallas, TX is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Dallas, TX or call us at (972) 980-9841.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
5365 Spring Valley, Dallas, TX
75254, United States

Hours

Reviews

4.0
668 reviews
5 stars
394
4 stars
95
3 stars
50
2 stars
30
1 star
99

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback is mixed, with many customers praising the helpfulness and friendliness of staff like Adonis, Marcus, and RG, while others report rude and unprofessional behavior from certain employees.

Professionalism

Several reviews highlight unprofessional conduct, including staff eating while serving customers and refusing to assist, contrasting with positive experiences of staff going above and beyond.

Product Availability

Customers noted issues with inventory, including being out of stock on items and small inventory compared to other locations.

Efficiency

Some customers experienced quick and efficient service, particularly during battery replacements, while others faced delays and poor service during busy times.
  • FY
    Faik Serkan Yesil
    Dec 9, 2025
    1.0
    Very poor customer service. Staff showed no interest in assisting customers and spent time talking to each other.
  • HI
    Honey Bee Rescue, Inc.
    Dec 8, 2025
    5.0
    Use them for our roofing trucks for parts great company.
  • TJ
    Tracie Jarrett
    Dec 8, 2025
    1.0
    I came in to have my battery tested, the guy behind the counter had food on the counter and was eating while serving customers, completely unprofessional. Additionally, he did their battery tester was broke (you mean they only have one?) and sent me to another store…. This place is terrible
  • RS
    ricardo segovia
    Nov 29, 2025
    1.0
    Don’t come to this place. In my life of purchasing batteries I have never been charged for “helping” replacing a new battery. autozone employees always help as a courtesy. Not here, Cortez will make sure you don’t leave without paying him 20 bucks for “helping you” Worst customer service, unprofessional, and they will scam you. Find somewhere else.
  • AM
    Albenis Jose Pacheco Mavarez
    Nov 22, 2025
    1.0
    Super terrible servicen. I bought a batter this morning . the cashier weighs not attention . she told him to put the battery in my car . the boy did not want to, totally . Were servicen . I do not recommend that fence.

Frequently Asked Questions About AutoZone Auto Parts

What are the store hours for AutoZone Auto Parts in Dallas?

AutoZone Auto Parts in Dallas is open Monday through Saturday from 7:30 AM to 10:00 PM, and on Sunday from 8:00 AM to 9:00 PM.

What products can I find at AutoZone Auto Parts on Spring Valley?

You can find auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts at AutoZone Auto Parts on Spring Valley.