AutoZone Auto Parts

4.0
1516 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Dallas #5789 in Dallas, TX is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Dallas, TX or call us at (214) 398-0621.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
1339 S Buckner Blvd, Dallas, TX
75217, United States

Hours

Reviews

4.0
1,516 reviews
5 stars
845
4 stars
276
3 stars
144
2 stars
57
1 star
194

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and friendliness of staff members like Angelica, Jose, and Izzy, highlighting their willingness to go above and beyond.

Long Wait Times

Several reviews mentioned long wait times both in-store and on the phone, with some customers expressing frustration over slow service and inadequate staffing.

Inconsistent Experience

While some customers had excellent experiences, others reported poor service and unprofessional behavior from certain employees, indicating inconsistency in service quality.

Product Availability

Customers noted that while the store generally has a good selection of parts, there were instances of receiving incorrect parts or issues with stock.

Management Issues

Multiple reviews pointed out problems with management, including poor communication and lack of support for staff, which contributed to negative customer experiences.
  • MS
    Mr Shaw
    1 day ago
    5.0
    OMG!!! Angelica was phenomenal she is definitely a shining star. Customer service impeccable & ultra knowledgeable. She definitely saved the day. I was a little disappointed that the only 24 autozone does have a working battery tester but that was outside of her control maybe corporate can’t fix that but Angelica you rock, give this girl a raise asap 👏
  • HL
    Hannah L
    3 days ago
    5.0
    Everyone was super helpful here. One of the guys allowed me to borrow a specific tool to get the job done here at the place. Everyone was super cool, very helpful. They knew exactly what it was that I needed to get the problem fixed. Good pricing, would recommend.
  • MF
    Mercedes Fernandes
    3 days ago
    5.0
    Michale is a amazing employee he gave me knowledge about my lights and helped me replace both of them and gave me knowledge about other question I asked about my car if you have any question about your vehicle he is your guy
  • AM
    Ahmad Mahmood
    Jan 5, 2026
    5.0
    an actual 24/7 parts store. needed a socket in the middle of the night and they had it
  • ET
    Eric Taylor
    Dec 21, 2025
    4.0
    Customer service is good although the knowledge of tools on some accounts needs a little refreshing. Had the tool advisory factor been accurate the would've received a 5 🌟 rating

Frequently Asked Questions About AutoZone Auto Parts

What are the operating hours for AutoZone Auto Parts in Dallas, TX?

AutoZone Auto Parts in Dallas, TX is open 24 hours a day, 7 days a week.

Where is AutoZone Auto Parts located in Dallas?

It is located at 1339 S Buckner Blvd, Dallas, TX 75217, USA.