Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Dallas #5789 in Dallas, TX is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Dallas, TX or call us at (214) 398-0621.
Mixed reviews on customer service; some employees received praise for their helpfulness, while others were criticized for rudeness and lack of professionalism.
Wait Times
Customers frequently reported long wait times, both in-store and on the phone, leading to frustration.
Product Availability
Issues with incorrect parts being provided and difficulty in locating items were noted, impacting customer satisfaction.
Management Issues
Concerns about poor management and lack of communication among staff were highlighted, affecting overall service quality.
24-Hour Service
The advertised 24-hour service was questioned, with reports of the store being closed during expected hours.
SS
Shonda H. Smith
6 days ago
5.0
Kia ( hopefully that's how you spell her name) helped me out . My Check engine light came on before I got there. She help check it for me and other things I needed help with. She was very nice. I really appreciate her for taking the time out.
JO
Jessica Ordonez
Nov 10, 2025
5.0
Jose went above and beyond helping me with my car battery. There was a lot of corrosion, and it was really hard to get off, but he took the time to clean it thoroughly and make sure everything was put back together correctly. It took a while to get it all done, but he stayed with me the whole way and made sure my car was good to go. Really appreciate his patience and great customer service! I will recommend Jose for any car services.
LR
Los kompadres restaurant
Nov 6, 2025
5.0
A comparación de la última vez que lo visité mucho mejor la experiencia de el cajero que nos tocó muy superior a la de la última vez
EF
Enrique Fresh
Nov 4, 2025
1.0
Very slow customer service! Waited in line for 15 min to return an item and when I get to the register had to wait another 20 minutes because there was no manager there for a Password for me to receive my refund.
ST
Stoney .T
Oct 28, 2025
5.0
Associate DD and Brian H. literally saved our lives, our battery was dead and the previous associate with a bowl cut tried to help change it but gave up half way then went on lunch break. Brian came out to take a look then so did DeeDee and without any complaints they happily helped us and sent us on our way. These kind people need raises
Frequently Asked Questions About AutoZone Auto Parts
What are the operating hours for AutoZone Auto Parts in Dallas, TX?
AutoZone Auto Parts in Dallas, TX is open 24 hours a day, 7 days a week.
Where is AutoZone Auto Parts located in Dallas?
It is located at 1339 S Buckner Blvd, Dallas, TX 75217, USA.
What types of automotive products does AutoZone Auto Parts offer?
They offer auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.
Does AutoZone Auto Parts provide pickup and delivery services?
Yes, they offer in-store pickup as well as same-day delivery services.
Which brands can I find at AutoZone Auto Parts in Dallas?
Brands available include Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
How can I contact AutoZone Auto Parts customer service?
You can reach customer service by phone at (214) 398-0621 or via email at customer.service@autozone.com.
Are there any places to eat near AutoZone Auto Parts on S Buckner Blvd?
Yes, nearby you can find Ili’s Food Truck and La Real Michoacana I for Mexican cuisine and ice cream, as well as Pizza Patrón South Buckner for pizza and fast food.
What shopping options are available near AutoZone Auto Parts?
Nearby shopping locations include Footaction for clothing, Finish Line and Shoe Palace for shoes, and Productos Tierra Caliente Mary for grocery shopping.
Are there any nearby services related to health and medical around AutoZone Auto Parts?
Yes, there are several pediatricians and medical providers nearby including Ruth Wessen Stefanos, MD, MD Kids Pediatrics, and Crystal McLeod DO - Children’s Health.
Can I visit AutoZone Auto Parts as a hub location and rent tools?
Yes, this AutoZone is labeled as a hub and offers tool rental services along with auto repair and tune-up services.