AutoZone Auto Parts

4.0
1500 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Dallas #5789 in Dallas, TX is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Dallas, TX or call us at (214) 398-0621.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
1339 S Buckner Blvd, Dallas, TX
75217, United States

Hours

Reviews

4.0
1,500 reviews
5 stars
831
4 stars
275
3 stars
144
2 stars
58
1 star
192

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some employees received praise for their helpfulness, while others were criticized for rudeness and lack of professionalism.

Wait Times

Customers frequently reported long wait times, both in-store and on the phone, leading to frustration.

Product Availability

Issues with incorrect parts being provided and difficulty in locating items were noted, impacting customer satisfaction.

Management Issues

Concerns about poor management and lack of communication among staff were highlighted, affecting overall service quality.

24-Hour Service

The advertised 24-hour service was questioned, with reports of the store being closed during expected hours.
  • SS
    Shonda H. Smith
    6 days ago
    5.0
    Kia ( hopefully that's how you spell her name) helped me out . My Check engine light came on before I got there. She help check it for me and other things I needed help with. She was very nice. I really appreciate her for taking the time out.
  • JO
    Jessica Ordonez
    Nov 10, 2025
    5.0
    Jose went above and beyond helping me with my car battery. There was a lot of corrosion, and it was really hard to get off, but he took the time to clean it thoroughly and make sure everything was put back together correctly. It took a while to get it all done, but he stayed with me the whole way and made sure my car was good to go. Really appreciate his patience and great customer service! I will recommend Jose for any car services.
  • LR
    Los kompadres restaurant
    Nov 6, 2025
    5.0
    A comparación de la última vez que lo visité mucho mejor la experiencia de el cajero que nos tocó muy superior a la de la última vez
  • EF
    Enrique Fresh
    Nov 4, 2025
    1.0
    Very slow customer service! Waited in line for 15 min to return an item and when I get to the register had to wait another 20 minutes because there was no manager there for a Password for me to receive my refund.
  • ST
    Stoney .T
    Oct 28, 2025
    5.0
    Associate DD and Brian H. literally saved our lives, our battery was dead and the previous associate with a bowl cut tried to help change it but gave up half way then went on lunch break. Brian came out to take a look then so did DeeDee and without any complaints they happily helped us and sent us on our way. These kind people need raises

Frequently Asked Questions About AutoZone Auto Parts

What are the operating hours for AutoZone Auto Parts in Dallas, TX?

AutoZone Auto Parts in Dallas, TX is open 24 hours a day, 7 days a week.

Where is AutoZone Auto Parts located in Dallas?

It is located at 1339 S Buckner Blvd, Dallas, TX 75217, USA.