Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Dallas #5796 in Dallas, TX is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Dallas, TX or call us at (214) 943-0098.
Feedback on customer service is mixed; while some employees received praise for being helpful and knowledgeable, others were criticized for being rude and unprofessional.
Staff Knowledge
Several customers highlighted the staff's knowledge and ability to assist with vehicle issues, particularly praising specific employees for their expertise.
Store Organization
Multiple reviews pointed out issues with store organization and inventory management, leading to frustration among customers trying to find or return items.
Positive Experiences
Despite negative feedback, many customers reported positive experiences, appreciating the helpfulness and friendliness of certain staff members.
DC
Denita Campbell
Dec 22, 2025
5.0
Bought a part, didn't need it, the return process was simply and easy.
CA
Carlos Alvarado
Dec 17, 2025
1.0
Worst service I’ve experienced in a long time. What should’ve been a quick purchase turned into a 20-minute ordeal because their system couldn’t even register a simple battery purchase. On top of that, an employee (didn’t catch her name) was rude and condescending, giving us conflicting instructions and talking down to us instead of helping. We were told to go to the back to put our number down, then immediately told by another employee to go back to the front to pay. Completely disorganized, unprofessional, and frustrating. If you need actual help or basic customer service, I don’t recommend coming here.
EB
Ender Bates
Dec 13, 2025
4.0
Good experience helpful staff
JG
J G
Nov 24, 2025
5.0
Wonderful experience, I was nervous to go since I know nothing about car battery etc. but the workers were super helpful. Victoria helped me get a new battery for my car and changed it all in that same day. I was in and out quickly even if it was only two cashier at the moment working.
VD
VerrosStarkiller Destiny
Nov 11, 2025
1.0
If I could give zero stars I would’ve went in for a alternator replacement wanted to do a card over the phone and the Grey shirt manger was argumentative with about it not doing through due to fraud but I told her it was my bank thinking it was fraud so we authorized the charge and it went through I worked for AutoZone not to long ago and I told her it would work then she came back up to the counter after it went through and continued to arise with me and she cases me outside just to tell me not to come back don’t worry won’t be coming back trust me there’s more then just her store to shop at
Frequently Asked Questions About AutoZone Auto Parts
What are the regular operating hours of AutoZone Auto Parts in Dallas, TX?
AutoZone Auto Parts in Dallas is open Monday to Saturday from 7:30 AM to 10:00 PM, and Sunday from 8:00 AM to 9:00 PM.
Does AutoZone Auto Parts offer in-store pickup and delivery services?
Yes, AutoZone provides in-store pickup, same-day delivery, and curbside pickup services for customer convenience.
What types of automotive products are available at AutoZone Auto Parts?
They carry auto parts such as brake pads, car batteries, car accessories, and aftermarket automobile parts from brands like Duralast, Bosch, and ACDelco.
What is the contact phone number for the AutoZone Auto Parts location in Dallas?
You can reach AutoZone Dallas at (214) 943-0098 or toll-free at 1-800-288-6966 for inquiries.
Where is AutoZone Auto Parts located in Dallas?
The store is located at 611 Jefferson W, Dallas, TX 75208, USA.
Are there any nearby supermarkets where I can shop after visiting AutoZone?
Yes, Fiesta Mart, a supermarket and grocery store, is nearby and convenient for shopping after your visit to AutoZone.
Which financial service providers are near AutoZone Auto Parts?
Nearby financial services include H&R Block for tax and accounting services and Coinme for ATMs and currency exchange.
Can I find food options close to AutoZone Auto Parts in Dallas?
Yes, McDonald's fast food restaurant and Roberto's Lavanderia, which also serves Mexican food, are close to AutoZone for dining before or after your visit.
Does AutoZone Auto Parts have an online presence where I can get more information?
Yes, more details are available on their website at https://www.autozone.com/locations/tx/dallas/611-jefferson-w.html and on their Facebook page 'AutoZoneDallasTX5796'.
What makes AutoZone a leading retailer in automotive parts?
Established in 1979, AutoZone offers a wide range of replacement car parts including new and remanufactured hard parts, maintenance items, and car accessories, supported by trusted brands and convenient services.