AutoZone Auto Parts

4.1
486 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Dallas #5799 in Dallas, TX is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Dallas, TX or call us at (214) 823-2753.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
4909 Columbia Ave, Dallas, TX
75214, United States

Hours

Reviews

4.1
486 reviews
5 stars
271
4 stars
96
3 stars
44
2 stars
23
1 star
52

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some employees received praise for their helpfulness, while others were criticized for rudeness and lack of knowledge.

Product Availability

Customers frequently noted issues with product availability, often having to visit multiple locations to find needed parts.

Staff Performance

Several employees were highlighted for going above and beyond to assist customers, while others were reported as unhelpful or dismissive.

Store Management

Concerns were raised about management's effectiveness, with some customers expressing dissatisfaction with how issues were handled.

Racial Profiling

Multiple reviews indicated serious concerns regarding racial profiling and discrimination experienced by customers.
  • NJ
    Naomi Jiminez
    Oct 11, 2025
    5.0
    Very good visit.. Staff went beyond to get us back on the road.
  • RC
    René Calderon
    Sep 20, 2025
    1.0
    Service is slow! It took me almost a hour to buy just a spray bottle
  • BE
    BigBoldBright Entertainment
    Sep 16, 2025
    5.0
    I’m a teacher with children and I have had car problems. Every time I come up here, Jose take care of me quickly without complaining and accurately with correct information from the system
  • AA
    Anzio
    Sep 7, 2025
    5.0
    Bro went all out to make sure my car got back working. Tyler really preciate it dude stayed till job was done.
  • MC
    Michael Calderon
    Aug 22, 2025
    1.0
    You get good customer service depends on the employee, and what kind of mood they are in. But my biggest complaint are the aftermarket parts,I purchased a starter several years ago, it only lasted 2 years. I got a lifetime warranty replacement, no big deal, the second replacement exchange lasted another 2 years. Ok no big deal I will just get another warranty replacement, keep in mind this is 3rd starter from Autozone, when I got home to install the new replacement starter, to my surprise it did not fit, it looks like the manufacturers made some adjustments on it and now the cable that screws on the starter no longer fits because of the new adjustments on the starter.

Frequently Asked Questions About AutoZone Auto Parts

What are the store hours for AutoZone Auto Parts in Dallas?

The store is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sunday from 8:00 AM to 8:00 PM.

Where is AutoZone Auto Parts located in Dallas?

It is located at 4909 Columbia Ave, Dallas, TX 75214, United States.