AutoZone Auto Parts

4.3
684 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Coit Rd in Dallas, TX is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Dallas, TX or call us at (972) 818-3120.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
17501 Coit Rd, Dallas, TX
75252, United States

Hours

Reviews

4.3
684 reviews
5 stars
469
4 stars
93
3 stars
33
2 stars
16
1 star
73

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised Ronald and other staff members for their helpfulness, friendliness, and willingness to go above and beyond to assist.

Negative Experiences

Several reviews highlighted instances of rude or unprofessional behavior from certain employees, particularly a manager named Robert, leading to dissatisfaction.

Product Availability

Customers reported issues with product availability and staff knowledge, with some stating that items listed as in stock were not actually available.

Overall Satisfaction

While many customers had positive experiences, there were significant complaints about service quality, indicating a mixed overall satisfaction.
  • MM
    Mercy
    4 days ago
    5.0
    Great customer service, I was given a new battery without hesitation on a year's warranty each and every trip throughout the years are the very same experiences
  • MM
    Marisa McBreen
    Jan 16, 2026
    5.0
    Oh my gawsh these Fellas! The handsome dark gentleman who helped me today just changed my whole day around. Its too much to text so I'll just say thank you Sir, I wish I asked your name because you went over and above your job description Sir. You wee so kind and knowledgeable and the efforts you went To to get me going was so wonderful 🥲 you took over from the cash register then came outside with me Sir, and got me on the road so fast I wish you'd handle All my issues this quick🤭😆 THIS STORE IS SUCH A FABULOUS STORE so I hope each staff member gets the acknowledgement you guys deserve. Team work at its finest!!!
  • SS
    Susan
    Jan 3, 2026
    5.0
    Wow! In a world of no service, this Auto Zone proved that there are still people out there who care! Was driving daughter’s car when oil light came on and could not find anywhere that is willing to top off oil. Went to this location and Robert and other staff stepped up and helped me figure out that this car did indeed need oil. I purchased the needed oil and they even tutored me on how to put it in the car. They were friendly and professional and knowledgeable and I truly am grateful for their help.
  • KR
    Kiara Reid
    Dec 7, 2025
    5.0
    Ronald was very helpful! 10/10
  • JJ
    Jamie
    Nov 16, 2025
    5.0
    Great experience from the beginning to the end!! Ask for Dawson great guy!!!

Frequently Asked Questions About AutoZone Auto Parts

What are the opening hours of AutoZone Auto Parts on weekdays?

AutoZone Auto Parts in Dallas is open from 7:30 AM to 10:00 PM Monday through Friday.

Does AutoZone Auto Parts offer in-store pickup and delivery services?

Yes, AutoZone Auto Parts provides in-store pickup, same-day delivery, and curbside pickup services.