Business Details
About
Tire ShopAuto Repair ShopBrake ShopOil Change Service StationAuto Air Conditioning ServiceCar Inspection StationNational Tire & Battery
National Tire & Battery is one of the nation’s largest independent tire retailers, offering top-brand tires plus auto services like brakes, alignments, oil changes, batteries, suspension, and exhaust repair. With a wide selection backed by our tire price match guarantee, NTB delivers trusted service and value. Come visit us at a National Tire & Battery in Cypress today.
Details
- DebitAvailable
- Cash onlyNot available
- RestroomAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.3
657 reviews
5 stars
503
4 stars
33
3 stars
19
2 stars
23
1 star
79
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the outstanding customer service, particularly highlighting staff members like Tyler and Chris for their professionalism and helpfulness.
Efficiency
Numerous reviews noted the quick turnaround times for services, with many customers appreciating the fast and efficient service they received.
Mixed Experiences
While many customers had positive experiences, some reported issues with service quality and management, indicating inconsistency in customer satisfaction.
Trustworthiness
Several customers expressed concerns about the honesty and reliability of the service, particularly regarding repairs and warranty claims.
- AFAlexis Frasier3 days ago5.0Zach provided outstanding service from start to finish. He was knowledgeable, honest, and took the time to clearly explain everything without any pressure. The work was done quickly and professionally, and I felt confident my vehicle was in great hands. It’s rare to find someone who genuinely cares about customer satisfaction the way Zach does. I’ll definitely be returning to NTB and asking for him again—highly recommend!
- JAJeff Allen4 days ago5.0Always really great service, very great prices and ready to help as soon as you walk in!!
- LPLan PhanJan 5, 20261.0I overpaid $120 for a tire rotation and balance – Brake Check does it for $40! They also charged extra for my 20" rims, which is BS. They even tried to con me into buying 2 new tires, saying they were worn unevenly (fake!). I'll post pics to show their scam. Because of this, I'm taking my other cars to Brake Check now. Word to the wise, their alignment was $169, while Brake Check offers 3 years for $99!
- RPRony PlazaDec 20, 20255.0This place is by far the most professional and clean establishment I’ve ever visited. The customer service from everyone was outstanding. If you come here, ask for Chris — he truly treats you with the respect and care you deserve. The service was quick, efficient, and excellent. I highly recommend this place to anyone.
- ABArlene BlancoDec 11, 20255.0Car had a flat and was towed to location, Chris and his team kindly greeted my distress, took my keys, and immediately went to work! Even though I arrived less than an hour before closing, all my tire needed was a quick patch and Chris got it out in a flash! I wasn’t even a customer, and the patch was complimentary!!! Chris was my Christmas miracle and made me into a customer without purchasing anything! Looking forward to becoming a customer and taking my car in for when she needs a new set of tires!
Frequently Asked Questions About NTB-National Tire & Battery
What types of tire and auto services does NTB-National Tire & Battery offer?
NTB offers top-brand tires along with services like brakes, alignments, oil changes, batteries, suspension, and exhaust repair.
Where is NTB-National Tire & Battery located?
The store is located at 25827 NW Freeway, Cypress, TX 77429, United States.
What are the business hours of NTB-National Tire & Battery?
The store is open Monday to Wednesday and Friday from 8:00 AM to 6:00 PM, Thursday from 8:00 AM to 8:30 PM, Saturday from 8:00 AM to 5:00 PM, and Sunday from 9:00 AM to 5:00 PM.
Does NTB-National Tire & Battery have wheelchair accessible facilities?
Yes, the store has a wheelchair accessible entrance and restroom.
Can customers pay with debit cards at NTB-National Tire & Battery?
Yes, debit card payments are accepted; the store does not require cash only.
Is it possible to book a service appointment online for NTB-National Tire & Battery?
Yes, customers can make reservations online through their website at https://www.mavis.com.
What nearby restaurants can customers visit before or after their appointment at NTB-National Tire & Battery?
Nearby options include Chili's Grill & Bar, Spring Creek Barbeque, and Kolache Factory for a variety of dining choices.
Are there any nearby shops where I can purchase bicycles or get bike repairs near NTB-National Tire & Battery?
Yes, Bike Barn and Trek Bicycle Cypress are nearby bicycle shops offering sales and repair services.
If I need a haircut or beauty services near NTB-National Tire & Battery, where can I go?
Several nearby salons include Polishe Nail Bar, Pigtails & Crewcuts, Glamorous Salon, and Zury Hair Design.
What should customers know about NTB-National Tire & Battery's service quality?
NTB delivers trusted service and value backed by their tire price match guarantee and skilled mechanics on-site.