Jiffy Lube Oil Change

4.4
454 reviews

About

Oil Change Service StationBrake ShopCar Battery StoreTire ShopCar Inspection StationJiffy Lube
Jiffy Lube offers fast, quality oil changes performed by trained technicians in Cypress. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Location

Jiffy Lube Oil Change
12701 Telge Road, Cypress, TX
77429, United States

Hours

Reviews

4.4
454 reviews
5 stars
365
4 stars
22
3 stars
13
2 stars
11
1 star
43

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and professional service, highlighting the staff's willingness to explain services and provide assistance.

Efficiency

Several reviews noted quick service times, with many customers appreciating the promptness of their oil changes and inspections.

Communication Issues

Some customers expressed concerns about communication, particularly regarding wait times and service details, indicating a need for improvement in this area.

Pricing Concerns

A number of reviews mentioned dissatisfaction with pricing, citing higher costs for services compared to other locations.

Mixed Experiences

While many customers had positive experiences, there were also reports of significant issues, including service mistakes and lack of accountability.
  • TS
    Todd Spiller
    2 days ago
    5.0
    Everything was great. No complaints here.
  • DD
    DiJuan Dorsey
    Dec 29, 2025
    5.0
    Larry and his team did a wonderful job assisting with maintenance and repair of our Infiniti QX60. The car died upon arrival at the Telge facility for a routine oil change. Larry and his awesome tech Braden quickly diagnosed the problem and coordinated pairs and repair work. I was very impressed with Jiffy Lube staff and their technical expertise, attention to detail, professionalism, and customer service. They even arranged to give me a ride home. Thank you so much!
  • SC
    Sue Carter
    Dec 18, 2025
    5.0
    Service was very good; they checked everything and very honest on what other services I did or did not require. They did not push me on any extra services. I will use them again .
  • AC
    Aaron Cope
    Dec 18, 2025
    3.0
    I haven’t had any mechanical problems from oil changes here, but I do think the communication could improve. When I arrived I was told it would be 15-20 minutes wait time for an oil change and I was the only customer there upon arrival. However, it took an hour as the senior staff was training new employees on my vehicle. While I understand new employees need training, I felt that could have been communicated earlier so I would have had the choice to go elsewhere or come back later, as I was not in a position to wait that hour. I wasn’t offered any kind of discount for the wait, just a thank you for my patience. I would probably return here because I think they do a good job overall and are thorough, but I would have appreciated an accurate assessment of the wait time. Most people, as do I, work during the day and rely on “Jiffy Lube” to be “jiffy”. I don’t really think 1 hour is an acceptable wait time anywhere for just an oil change.
  • ZS
    Zane Speer
    Dec 12, 2025
    5.0
    I have never been met with better customer service at any other automotive shop. Super friendly and helpful employees that told me the approximate cost before I even pulled into the bay. Seriously an easy and overall great experience. I’d do 10 stars if I could!

Frequently Asked Questions About Jiffy Lube Oil Change

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service