Business Details
About
Auto Repair ShopTire Shop
Goodyear Auto Service Centers are full-service tire and automotive repair stores wholly owned and operated by the Goodyear Tire & Rubber Company.
Details
- DebitAvailable
- Cash onlyNot available
- RestroomAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.3
164 reviews
5 stars
128
4 stars
9
3 stars
3
2 stars
4
1 star
20
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of employees like Collin, Alejandro, and Stephanie.
Service Efficiency
While some customers experienced delays, many others reported quick service and timely completion of repairs, particularly for tire and battery services.
Quality of Work
There were mixed reviews regarding the quality of work, with some customers expressing satisfaction with repairs, while others reported issues such as improper installation and unresolved problems.
Communication Issues
Several reviews highlighted poor communication and organization, including instances of staff being unprepared or failing to keep customers informed about their vehicle's status.
Pricing Concerns
Some customers felt that pricing was fair and transparent, while others accused the business of overcharging or attempting to upsell unnecessary services.
- LMLeticia MartinezNov 14, 20255.0Excellent customer service. Brought my car in for front strut job and the work was done in a timely manner. For a reliable/trustworthy shop that cares for your vehicle needs as well as your time visit Mr. Goodyear.
- IMIvan MunozNov 11, 20255.0On veterans Day the front desk receptionist greeted me and helped me with a claim unrelated to the store great customer service
- TTToneOct 23, 20255.0Collin went above and beyond helping me with a bent strut that's been giving me grief for a while now. Alignment & new tires help it drive as smooth as new
- CAChristopher ArmstrongOct 17, 20252.0My fiancée took her car here for a standard oil change, and it took over an hour and ten minutes to complete—and that's on the weekend, with only one one other customer around (half the time, we were the only customers there). It's the longest I've ever waited for an oil change. The staff was talking about vacation in front of us—the paying customers—rather than about work (red flag #1 - improper training). About an hour into it, one of the mechanics mentioned they were out of an oil filter part and had to order it (red flag #2 - improper preparation). To make matters worse, two days after we took her car in, she noticed a loud scraping noise under her car—it turns out the mechanic failed to bolt the oil tank cover plate back on, causing it to hang loose and damage the part. They ordered a new part to replace the damaged one, which I commend them for; however, it should never have happened in the first place. It was very inconvenient for her, as she had to spend her time and gas driving back to the place. Instead of offering her 50% off her next oil change, they should have provided a free oil change to help make it right. Amateur and unprofessional service all around — especially from a “big name” franchise like Goodyear!
- DBDorothy BowkerOct 10, 20255.0My 4 year old battery died today at 2:30 pm after I tried to start it numerous times. I happened to park my car in front of PNC Bank. I was blessed that a New GoodYear tire shop was next door. I went over there to and talked with Mr. Newman Techur, the Manager. He tried to jump my battery but his portable charger was weak. Anyway, I bought a new battery & have his guy put it on. It was fast & he took care of me. Also very nice and clean sitting area & got out within 1/2 hour. Thank you.
Frequently Asked Questions About Goodyear Auto Service
What are the operating hours of Goodyear Auto Service in Cypress, TX?
Goodyear Auto Service is open Monday through Saturday from 8:00 AM to 6:00 PM and Sunday from 8:00 AM to 5:00 PM. They have some holiday hours and closures as well.
Where is Goodyear Auto Service located?
It is located at 13035 Louetta Road, Cypress, TX 77429-5181, USA.
What payment options are accepted at Goodyear Auto Service?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Does Goodyear Auto Service offer in-store pickup services?
Yes, Goodyear Auto Service offers in-store pickup services.
What categories of services does Goodyear Auto Service provide?
They provide services as a tire dealer and repair shop, auto repair shop, and offer oil change services.
Is Goodyear Auto Service accessible for people with disabilities?
Yes, the center has a wheelchair accessible entrance and wheelchair accessible restrooms.
How can I make an appointment at Goodyear Auto Service?
You can make an appointment online through their reservation website at https://www.goodyearautoservice.com/en-US/make-appointment.
Are there places near Goodyear Auto Service where I can enjoy a coffee before or after my visit?
Yes, Starbucks is nearby where you can enjoy coffee or smoothies before or after your visit to Goodyear Auto Service.
If I'm traveling to Goodyear Auto Service by bank or cash needs, is there a bank nearby?
Yes, there is a PNC bank nearby that provides ATMs and mortgage broker services which can be convenient if you need banking services near the auto service center.
What other automotive services are available near Goodyear Auto Service?
Near Goodyear Auto Service, there are other automotive repair shops including Just Tires and Quick Fix Appliance Repair, which can offer additional options for repairs and maintenance.