Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Cypress, TX? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Barker Cypress & Northwest Freeway location today.
Location
Hours
Reviews
4.1
492 reviews
5 stars
339
4 stars
38
3 stars
14
2 stars
12
1 star
89
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and accommodating, with specific mentions of employees like Jordan, Miranda, and Dustin for their exceptional service.
Inconsistency
Several reviews highlighted issues with inconsistent service and communication, including problems with vehicle availability and unexpected charges.
Cleanliness and Maintenance
Feedback indicated that while some vehicles were clean and well-maintained, others were reported as dirty or having mechanical issues.
Accessibility Issues
Customers expressed frustration with difficulty reaching the location by phone and issues with after-hours returns, leading to additional charges.
Overall Experience
While many customers had positive experiences and would recommend the location, there were notable complaints about poor service and management, leading to mixed reviews.
- JMjeff mcdonald5 days ago1.0insulted by driver that picked me up, waited 40 minutes for the rental truck, they do not take in the yr of my vehicle and explain the features on the rental. horrible experience,
- MRMohsin RashidNov 11, 20252.0Vehicle Condition • The car had high mileage, which raised concerns about reliability. • No fuel cap cover was present, which is a basic safety and convenience issue. • There was a persistent humming sound from the front driver side, suggesting a possible mechanical problem. • Wax residue sprayed on the inside of the windshield, impairing visibility. • The car had multiple aesthetic bumps and dings, making it look poorly maintained. Customer Experience • Staff were pushy, which made the interaction uncomfortable. • Despite calling ahead, there was a long wait time before receiving the vehicle. Overall Impression • The experience did not meet expectations for quality or service. • The vehicle condition and customer handling need significant improvement to ensure safety, comfort, and a positive rental experience. It was a traumatic and overwhelming experience, which was not a good start for my road trip
- CHChristina HultquistOct 31, 20255.0Staff is so welcoming and friendly!
- VGVegan GroupOct 30, 20251.0Worst location - expect poor service.
- BCBac Ky CoOct 18, 20255.0The customer service was very nice and friendly. Great service
Frequently Asked Questions About Enterprise Rent-A-Car
Where is Enterprise Rent-A-Car in Cypress, TX located?
Enterprise Rent-A-Car is located at 24320 Highway 290, Suite 150, Cypress, TX 77429.
What are the operating hours for Enterprise Rent-A-Car in Cypress?
The location is open Monday to Friday from 7:30 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and Sunday from 10:00 AM to 1:00 PM.
What types of vehicles can I rent at Enterprise Rent-A-Car in Cypress?
You can rent a wide range of vehicles including cars, vans, and luxury cars at this location.
Does Enterprise Rent-A-Car in Cypress offer airport pickup services?
Yes, they offer airport pick-up services to provide convenient rentals for travelers.
What payment options does Enterprise Rent-A-Car accept?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa payments.
How can I make a reservation with Enterprise Rent-A-Car in Cypress?
Reservations can be made online at http://enterprise.com/reserve or via their website link.
Are there any special deals or discounts available at Enterprise Rent-A-Car in Cypress?
Yes, they offer great weekend rates and discounts for active military members.
What nearby restaurants can I visit before or after picking up my rental car?
You can enjoy dining at Mountain Mike's Pizza, Silk n Spice Thai Cuisine, Crawfish Cafe, and Roosters Run, all located near the rental location.
Where can I find pet supplies near the Enterprise Rent-A-Car location in Cypress?
Hollywood Feed, a pet store, is conveniently located nearby for your pet supply needs.
Are there beauty and spa services close to Enterprise Rent-A-Car in Cypress?
Yes, nearby options include Spartan Nail Spa 290, Great Clips hair salon, My Salon Suite, AYE LASH Studio, Regal Nails Salon and Spa, and Aqua Massage Zone.