Enterprise Rent-A-Car

4.1
499 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Cypress, TX? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Barker Cypress & Northwest Freeway location today.

Location

Enterprise Rent-A-Car
24320 Highway 290, Cypress, TX
77429, United States

Hours

Reviews

4.1
499 reviews
5 stars
346
4 stars
38
3 stars
14
2 stars
12
1 star
89

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting individuals like Jordan and Miranda for their exceptional service.

Vehicle Condition

Several reviews noted issues with vehicle cleanliness and maintenance, including high mileage, mechanical problems, and unclean interiors.

Booking Issues

Customers reported frustrations with booking processes, including unavailability of reserved vehicles and unexpected charges.

Mixed Experiences

While some customers had positive experiences, others reported poor service and lack of professionalism, indicating inconsistency in service quality.
  • ST
    Sharon Thibodeaux
    Dec 18, 2025
    5.0
    The whole rental car experience was top notch from start to finish.
  • CW
    C Wong
    Dec 17, 2025
    5.0
    Friendly team, quick, and smooth rental process. The selection was great too. I highly recommend this location.
  • SM
    Sarai Miranda
    Dec 7, 2025
    5.0
    Excellent service very pleasant and professional to work with
  • JM
    jeff mcdonald
    Nov 19, 2025
    1.0
    insulted by driver that picked me up, waited 40 minutes for the rental truck, they do not take in the yr of my vehicle and explain the features on the rental. horrible experience,
  • MR
    Mohsin Rashid
    Nov 11, 2025
    2.0
    Vehicle Condition • The car had high mileage, which raised concerns about reliability. • No fuel cap cover was present, which is a basic safety and convenience issue. • There was a persistent humming sound from the front driver side, suggesting a possible mechanical problem. • Wax residue sprayed on the inside of the windshield, impairing visibility. • The car had multiple aesthetic bumps and dings, making it look poorly maintained. Customer Experience • Staff were pushy, which made the interaction uncomfortable. • Despite calling ahead, there was a long wait time before receiving the vehicle. Overall Impression • The experience did not meet expectations for quality or service. • The vehicle condition and customer handling need significant improvement to ensure safety, comfort, and a positive rental experience. It was a traumatic and overwhelming experience, which was not a good start for my road trip

Frequently Asked Questions About Enterprise Rent-A-Car

Where is Enterprise Rent-A-Car in Cypress, TX located?

Enterprise Rent-A-Car is located at 24320 Highway 290, Suite 150, Cypress, TX 77429.

What are the operating hours for Enterprise Rent-A-Car in Cypress?

The location is open Monday to Friday from 7:30 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and Sunday from 10:00 AM to 1:00 PM.