AutoZone Auto Parts

4.5
510 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Cypress #6099 in Cypress, TX is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Cypress, TX or call us at (832) 349-7969.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
20519 Cypresswood Dr, Cypress, TX
77433, United States

Hours

Reviews

4.5
510 reviews
5 stars
397
4 stars
53
3 stars
19
2 stars
7
1 star
34

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback is mixed; while many customers praised the helpfulness and friendliness of staff, others reported rude or unhelpful interactions.

Staff Knowledge

Several reviews highlighted the expertise of staff members, particularly in assisting with battery installations and car diagnostics.

Management Issues

Some customers expressed dissatisfaction with management, citing poor service and lack of support from management during busy times.

Service Speed

Customers appreciated quick service in many instances, but there were complaints about long wait times and slow service during peak hours.

Product Availability

There were complaints about stock issues, particularly regarding specific parts like Toyota oil filters, leading to customer frustration.
  • AL
    Antonio Lopez
    Nov 8, 2025
    5.0
    Neo was so helpful and super nice! He provided the best experience for any AutoZone we have EVER visited. He is the definition and example of great customer service!
  • MS
    Mike Shinn
    Nov 3, 2025
    5.0
    Can't say enough how much I appreciated Jose last night in helping me replace a headlight bulb. He took the time to help and was exceptionally patient as we worked together to get it repaired. It was dark out and I was nervous about driving with only 1 headlight. Nice work Jose and the entire team!
  • CE
    Charles Espinoza
    Nov 1, 2025
    4.0
    It's an auto parts store, it's down the street from where I've lived the past 4 yrs so this is where I go lol. Store is clean, staff is is friendly and helpful enough, so no need to venture far from home... wish it had stayed Advanced Auto though
  • JC
    Jose Carlos
    Nov 1, 2025
    1.0
    I’ve been going to autozone for a while now and I’ve been getting horrible customer service from who I think is a manager named calixto he doesn’t help and is always standing outside smoking and not helping customers, I’m sure I’m speaking for many others as well, I hope he gets fired because he is no help with anything.
  • MS
    Monique Shepherd
    Oct 31, 2025
    1.0
    These guys were not helpful at all. I just needed a battery and I didn’t know which one to get. The guy said I needed to know which cylinder I needed. I didn’t know how to figure that out and he just said, “you have to know” with no direction to help me find it. So rude

Frequently Asked Questions About AutoZone Auto Parts

What are the operating hours of AutoZone Auto Parts in Cypress, TX?

AutoZone Cypress #6099 is open daily from 7:30 AM to 10:00 PM, except on Sundays when it closes at 9:00 PM.

Where is AutoZone Auto Parts located in Cypress?

It is located at 20519 Cypresswood Dr, Cypress, TX 77433, USA.