AutoZone Auto Parts

4.4
548 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone S Crowley Rd in Crowley, TX is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Crowley, TX or call us at (817) 297-7568.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
1028 S Crowley Rd, Crowley, TX
76036, United States

Hours

Reviews

4.4
548 reviews
5 stars
402
4 stars
69
3 stars
26
2 stars
13
1 star
38

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for going above and beyond to assist them, with specific mentions of employees like Maria, Kevin, and Gustavo for their exceptional service.

Professionalism

While several reviews highlighted excellent service, some customers reported unprofessional behavior from staff, including inattentiveness and rudeness, which negatively impacted their experience.

Product Availability

Customers appreciated the store's reliability in having the parts they needed, although there were instances where specific items were not available.

Store Environment

Feedback varied on the store's atmosphere, with some customers noting a chaotic environment and unprofessional behavior from certain employees, while others found it welcoming and well-organized.

Efficiency

Many reviews mentioned quick service and efficient problem-solving, particularly in battery replacements and part installations.
  • NH
    Neal Hollingsworth
    4 days ago
    5.0
    The girl Skylar helped my wife today during a rainstorm put windshield wipers on her car. From what I understand she went above and beyond to help her. Im out of town and that Is the nicest thing g to do that for someone. My wife can not quit talking to me about it. Someone needs to give her the manager position. . Thats the type of manager autozone needs. Ill be back in town soon and she needs to be promoted and a raise because that is above and beyond her duties. Thanks for your help
  • BB
    Bryce
    Sep 27, 2025
    5.0
    Kevin was great and professional. He had helped me change a part in my car, going above and beyond to help me. His manager, Samantha deserves her position and praise for training her employees well.
  • JL
    Jason Luper
    Aug 24, 2025
    5.0
    Awesome prices plus the free hotdogs on Fridays is pretty cool (maybe put the hotdog cart where people can see it) lol, I prolly been here 50 times on Friday before I seen it.
  • ON
    Oanh Nguyen
    Aug 22, 2025
    5.0
    I went to this Autozone and G help me out and I needed a new battery for my car. G help me get the right battery for my Nissan Murano and also install it for me, G also very professional and was friendly to me. I love the service, you don’t get this kind of service at other places
  • NC
    Nancy Craig
    Aug 15, 2025
    5.0
    The other day I was driving across Tx. I started having car trouble and found myself stranded in Crowley. Trying desperately to hide my frustration and to hold back the tears, the part the other autozone had called to put on hold for me did not fit. Kevin at the service desk tried to call the car dealership for parts and they were closed. I was in full freak out mode at the point and the tears were flowing. Kevin realized I was going to be stranded over night there and with quick thinking came up with an alternative that would fix my issue. He then instructed me where to go to spray down my hood with de-greaser so I would be able to smell smoke if the oil cap came off again throughout the rest of the drive home. He literally went above and beyond and thought outside of the box to help get me home. I will never forget his kindness. His quick thinking saved me and my car that day. Thank you Kevin at the Crowley Auto Zone! Myself & my family thanks you!

Frequently Asked Questions About AutoZone Auto Parts

What are the regular business hours for AutoZone Auto Parts on weekdays?

AutoZone Auto Parts is open from 7:30 AM to 9:00 PM Monday through Friday.

Does AutoZone Auto Parts offer services on weekends?

Yes, AutoZone Auto Parts is open from 7:30 AM to 9:00 PM on Saturdays and from 8:00 AM to 9:00 PM on Sundays.