AutoZone Auto Parts

4.4
372 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Us Hwy 380 in Cross Roads, TX is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Cross Roads, TX or call us at (940) 365-1093.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
13000 US Hwy 380, Crossroads, TX
76227, United States

Hours

Reviews

4.4
372 reviews
5 stars
265
4 stars
58
3 stars
19
2 stars
8
1 star
22

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their friendliness, helpfulness, and willingness to go above and beyond to assist with car issues.

Expertise

Customers frequently noted the staff's knowledge and expertise in diagnosing and resolving car problems, particularly with battery issues.

Management Issues

Several reviews highlighted negative experiences with management, particularly regarding rudeness and unprofessional behavior, which detracted from the overall customer experience.

Store Environment

The store was generally described as clean and well-stocked, but some customers mentioned issues with staff availability and attentiveness.
  • BM
    Brandon McGruder
    Dec 30, 2025
    5.0
    Rick and Taylor helped me with warranty troubles searching through 3 phone numbers and saved me from having to buy a new battery. Very friendly staff!!
  • ED
    Eddie DoesIT
    Dec 20, 2025
    5.0
    Stop by for some parts on evening of December 11, 2025, putting that date specifically because I want to make sure the crew for that night is recognized. They both did an amazing job and guided me on the part that I needed for my vehicle and the manager was really kind enough to even talk me through on replacing the part and how to do it I could tell how passionate the crew was about cars and car repair. Would highly recommend this location for their friendliness and expertise!
  • SJ
    Steven S. (Justice)
    Dec 9, 2025
    5.0
    Great people helping to deliver car parts.
  • DR
    Diego Rodríguez
    Dec 1, 2025
    5.0
    This store has the best manager! Quick to help, made my day better! Thank you Stacy for all your help! Coming here for all my car needs from now on!
  • AU
    Ashley Undercuffler
    Oct 28, 2025
    5.0
    Today I had a WONDERFUL experience! I called the store and Mike answered the phone. He was so pleasant and welcoming. I asked my questions and he was very helpful. I decided this is where I will happily go to get my new car battery and he offered to install it for me. Thank you Mike for making this part of my day easy and a great experience.

Frequently Asked Questions About AutoZone Auto Parts

What are the operating hours of AutoZone Auto Parts at Crossroads #4246?

AutoZone Auto Parts in Crossroads is open Monday through Saturday from 7:30 AM to 9:00 PM and Sunday from 8:00 AM to 9:00 PM.

Where is AutoZone Auto Parts located in Crossroads, TX?

AutoZone Auto Parts is located at 13000 US Hwy 380, Crossroads, TX 76227, United States.