Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Us Hwy 380 in Cross Roads, TX is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Cross Roads, TX or call us at (940) 365-1093.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.4
368 reviews
5 stars
261
4 stars
58
3 stars
19
2 stars
8
1 star
22
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their helpfulness, friendliness, and willingness to go above and beyond to assist with car issues.
Staff Knowledge
Several reviews highlighted the staff's expertise and ability to diagnose problems effectively, providing valuable assistance to customers.
Management Issues
Some customers reported negative experiences with management, citing rudeness and unprofessional behavior that detracted from their overall experience.
Product Availability
Customers appreciated the wide selection of products available at the store, often finding the parts they needed in stock.
Mixed Experiences
While many reviews were positive, there were also complaints about inconsistent service and some staff members being less helpful.
- AUAshley UndercufflerOct 28, 20255.0Today I had a WONDERFUL experience! I called the store and Mike answered the phone. He was so pleasant and welcoming. I asked my questions and he was very helpful. I decided this is where I will happily go to get my new car battery and he offered to install it for me. Thank you Mike for making this part of my day easy and a great experience.
- PHPeyton HalbertOct 15, 20255.0Samuel was so helpful when I came in last night so stressed because my car wouldn’t turn on. He helped me find jumper cables long enough to jump my car while parked in driveway, got me a new battery, and installed perfectly and quickly! He was so kind and efficient!
- TLTristan LarsenOct 14, 20255.0Wanted to take a moment to shoutout samual. We’re not car people, and samual helped us pick up jumper cables, showed us how to use them. Once we got the car started and promptly took it back to autozone he changed out the battery in what felt like 2 seconds. He went above and beyond to make sure we were happy all while giving great customer service. Will definitely be coming back in the future because of samual!
- HHHannah HarrisonOct 12, 20255.0Stacey and Diego are AMAZING! they went above and beyond, I had a problem with the battery hold Mount, on my car, and helped me fix it in the parking lot! Wonderful service I will be back! I can’t express the blessing that it was for the help!
- PVPennie VailSep 1, 20255.0Luis tested my battery (it was “bad”) then found one for me and installed it right away! Saved the day!! Thanks, Luis:)
Frequently Asked Questions About AutoZone Auto Parts
What are the operating hours of AutoZone Auto Parts at Crossroads #4246?
AutoZone Auto Parts in Crossroads is open Monday through Saturday from 7:30 AM to 9:00 PM and Sunday from 8:00 AM to 9:00 PM.
Where is AutoZone Auto Parts located in Crossroads, TX?
AutoZone Auto Parts is located at 13000 US Hwy 380, Crossroads, TX 76227, United States.
What types of products can I find at AutoZone Auto Parts?
You can find auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts at AutoZone Auto Parts.
Does AutoZone offer in-store pickup or delivery services?
Yes, AutoZone offers in-store pickup and same-day delivery services for customer convenience.
How can I contact AutoZone Auto Parts in Crossroads?
You can call AutoZone at (940) 365-1093 or email customer.service@autozone.com for assistance.
Which brands are available at AutoZone Auto Parts?
AutoZone carries brands such as Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
Can I find food options near AutoZone Auto Parts?
Yes, nearby food options include Taco Bell, Pizza Hut, Domino's Pizza, Villa Grande Mexican Restaurant, and Baker's Dozen Donuts, great for a meal before or after your visit.
Are there any automotive services close to AutoZone Auto Parts?
Nearby automotive services include Crossroads Car Wash, The Wash Factory - Cross Roads, Take 5 Car Wash, and Murphy USA gas station for your car care and fueling needs.
What nearby convenience stores or gas stations can I use when visiting AutoZone?
You can find 7-Eleven, Shell, and Murphy USA gas stations nearby for convenience while visiting AutoZone Auto Parts.
Does AutoZone Auto Parts participate in any reward or promotional programs?
Yes, the location features '031221-Rewards Bonus Days' as part of its promotional programs to provide added value to customers.