Enterprise Rent-A-Car

3.9
237 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Crosby, TX? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Crosby location today.

Location

Enterprise Rent-A-Car
102 Hurta Rd, Crosby, TX
77532, United States

Hours

Reviews

3.9
237 reviews
5 stars
152
4 stars
15
3 stars
9
2 stars
6
1 star
55

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising staff for being helpful and professional, while others report rude and unhelpful interactions.

Vehicle Condition

Several customers reported receiving dirty or poorly maintained vehicles, with issues such as unpleasant odors and cleanliness.

Reservation Issues

Many customers experienced problems with vehicle availability, including reservations not being honored and a lack of communication regarding vehicle status.

Positive Experiences

Despite negative feedback, there are numerous positive reviews highlighting excellent service from specific employees, particularly Marshall, and overall satisfaction with the rental process.
  • IS
    Inja Suski
    6 days ago
    5.0
    Kind and very helpful representatives! I appreciate all the lengths Donzel Andress went to ensure I got the right rental car needed for an affordable price!
  • DP
    Dan Peterson
    Dec 17, 2025
    5.0
    Very helpful people. Vehicle was in excellent condition.
  • DH
    Dee Hayward
    Dec 6, 2025
    5.0
    Great experience. I definitely would use Enterprise again.
  • CM
    Carlos Maldonado
    Dec 5, 2025
    1.0
    Horrible customer service.
  • DS
    Danny Salinas
    Dec 3, 2025
    1.0
    If I could give it 0 stars I would. Just take your business elsewhere. My husband and I rented a vehicle last week and the "manager" never disclosed to us that if we turned the vehicle after hours on Saturday we could get charged 2 extra days. Mind you the car they rented to us was filthy and uncomfortable. (WE WASHED AND VACUM THE CAR BEFORE TURNING IT IN... GAVE IT TO THEM CLEANER THAN THEY DID TO US!!!) They took off $250.00 from our deposit because they said they have no proof that we turned in the vehicle Saturday. This is the closest car rental store to us but I am just never going to come back to Enterprise....Elite Rent A Car is about an hour away from us but they at least disclose IMPORTANT details with their customers and do not give their customers dirty vehicles.

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles does Enterprise Rent-A-Car in Crosby, TX offer?

Enterprise Rent-A-Car in Crosby offers a wide range of vehicles including cars, vans, and luxury cars with flexible rental options.

What are the operating hours for Enterprise Rent-A-Car in Crosby?

The Crosby location is open Monday through Friday from 8:00 AM to 5:30 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.