Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Crosby, TX? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Crosby location today.
Location
Hours
Reviews
3.9
237 reviews
5 stars
152
4 stars
15
3 stars
9
2 stars
6
1 star
55
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some praising staff for being helpful and professional, while others report rude and unhelpful interactions.
Vehicle Condition
Several customers reported receiving dirty or poorly maintained vehicles, with issues such as unpleasant odors and cleanliness.
Reservation Issues
Many customers experienced problems with vehicle availability, including reservations not being honored and a lack of communication regarding vehicle status.
Positive Experiences
Despite negative feedback, there are numerous positive reviews highlighting excellent service from specific employees, particularly Marshall, and overall satisfaction with the rental process.
- ISInja Suski6 days ago5.0Kind and very helpful representatives! I appreciate all the lengths Donzel Andress went to ensure I got the right rental car needed for an affordable price!
- DPDan PetersonDec 17, 20255.0Very helpful people. Vehicle was in excellent condition.
- DHDee HaywardDec 6, 20255.0Great experience. I definitely would use Enterprise again.
- CMCarlos MaldonadoDec 5, 20251.0Horrible customer service.
- DSDanny SalinasDec 3, 20251.0If I could give it 0 stars I would. Just take your business elsewhere. My husband and I rented a vehicle last week and the "manager" never disclosed to us that if we turned the vehicle after hours on Saturday we could get charged 2 extra days. Mind you the car they rented to us was filthy and uncomfortable. (WE WASHED AND VACUM THE CAR BEFORE TURNING IT IN... GAVE IT TO THEM CLEANER THAN THEY DID TO US!!!) They took off $250.00 from our deposit because they said they have no proof that we turned in the vehicle Saturday. This is the closest car rental store to us but I am just never going to come back to Enterprise....Elite Rent A Car is about an hour away from us but they at least disclose IMPORTANT details with their customers and do not give their customers dirty vehicles.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles does Enterprise Rent-A-Car in Crosby, TX offer?
Enterprise Rent-A-Car in Crosby offers a wide range of vehicles including cars, vans, and luxury cars with flexible rental options.
What are the operating hours for Enterprise Rent-A-Car in Crosby?
The Crosby location is open Monday through Friday from 8:00 AM to 5:30 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.
What methods of payment are accepted at Enterprise Rent-A-Car in Crosby?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Does Enterprise Rent-A-Car offer any discounts or special rates?
Yes, they offer great weekend rates and provide discounts for active military members.
Where is Enterprise Rent-A-Car located in Crosby, TX?
The rental office is located at 102 Hurta Rd, Crosby, TX 77532.
Can I reserve a rental car online for the Crosby location?
Yes, you can reserve a rental car online through their website at enterprise.com/reserve.
What nearby dining options are available around Enterprise Rent-A-Car in Crosby?
Nearby dining includes Mexican restaurants like La Palma and El Trompo Loco, fast food options like Jack in the Box, Church’s Texas Chicken, Popeyes® Louisiana Kitchen, McDonald’s, and China Ko Restaurant offering a buffet.
Are there automotive services or parts stores near Enterprise Rent-A-Car in Crosby?
Yes, nearby are automotive parts stores like Carquest Auto Parts, O'Reilly Auto Parts, and Hunters Outfitters, as well as repair services like TYG Kreations and Complete Automotive Repair.
Which local businesses around Enterprise Rent-A-Car can help with vehicle maintenance or car washes?
In addition to nearby auto parts stores, customers can get car washes and detailing at Discount Car Wash and automotive repairs at Complete Automotive Repair nearby.
How can nearby places like Planet Fitness or Bank of America ATM be useful to customers visiting Enterprise Rent-A-Car in Crosby?
Customers can visit Planet Fitness for a workout or use the Bank of America ATM nearby for convenient banking needs before or after renting a car at Enterprise.