AutoZone Auto Parts

4.3
235 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Fm 2100 in Crosby, TX is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Crosby, TX or call us at (281) 462-2335.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
14214 FM 2100 Rd, Crosby, TX
77532, United States

Hours

Reviews

4.3
235 reviews
5 stars
154
4 stars
41
3 stars
13
2 stars
2
1 star
25

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and friendliness of the staff, with specific mentions of employees like Matt, James, and Eddie for going above and beyond.

Negative Experiences

Several reviews highlighted instances of poor customer service, including rudeness from employees and unprofessional behavior, particularly from management.

Product Availability

Customers expressed frustration over the store's lack of stock for certain parts, leading to negative experiences when items were not available.

Mixed Reviews

While many customers reported positive experiences, there were also significant complaints about service quality and employee attitudes, indicating inconsistency in customer experiences.
  • JC
    Juan Cornejo
    Dec 19, 2025
    5.0
    Always great experience and very helpful
  • GS
    George Suniga
    Dec 13, 2025
    1.0
    I had my wife go to the AutoZone and check why her check engine light was on.. when she got back home she told me she spoke with an employee named Eric.. she told me that he was very very rude with her and very disrespectful with her.. he didn't want to do his job and help her solve the problem of the vehicle.. I highly recommend a highly recommend disciplinary action.. I will be speaking with corporate about your store and your employees on Monday.. he's lucky I am a Christian man..
  • KH
    Kirk Harris
    Dec 2, 2025
    5.0
    Excellent service. Came in with a battery charging problem and they diagnosed that the alternator was the problem. Found the battery almost discharged so they charged it for us. They didn't have the alternator in stock for us to change it in the parking lot immediately last night. But allowed us to use a competitor's alternator from down the street and finish the job in front of their store.
  • CL
    Code Languages
    Nov 9, 2025
    1.0
    I made a purchase, came back an hour later and they declined to help me back with the purchase because i register no phone number , aperently they will refuse to service if the item you purchased was without a phone number , THEY DON'T WANT TO SEE NO RECIPS OR PAYMENT HISTORY ON YOUR DEBIT CARD , THAT DOESN'T MATTER
  • DD
    Deon71
    Oct 9, 2025
    5.0
    Mr. Matt was very personal and acknowledge and kind he fixed he fixed our problem. thank you, AutoZone for providing us with excellent help

Frequently Asked Questions About AutoZone Auto Parts

What are the opening hours for AutoZone Auto Parts in Crosby, TX?

AutoZone Auto Parts in Crosby is open Monday through Saturday from 7:30 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM.

Where is AutoZone Auto Parts located in Crosby?

It is located at 14214 FM 2100 Rd, Crosby, TX 77532, USA.