Customer Service
Many customers praised the staff for being friendly, professional, and helpful, particularly highlighting individuals like Dez and Trent.
Cleanliness
Several reviews noted that vehicles were often clean and well-maintained, although there were some complaints about specific cars being dirty or having unpleasant odors.
Availability Issues
Multiple customers expressed frustration over vehicle availability, with reports of reservations not being honored and long wait times for cars.
Mixed Experiences
While many had positive experiences, there were significant complaints about poor service, unprofessional behavior, and lack of communication from staff.
Pricing Concerns
Some customers found the rental prices to be high, with complaints about unexpected charges and overall cost.