Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Us Hwy 190 W in Copperas Cove, TX is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Copperas Cove, TX or call us at (254) 542-5130.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.3
631 reviews
5 stars
407
4 stars
111
3 stars
47
2 stars
26
1 star
40
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service quality, with some employees praised for their helpfulness while others were described as rude and unprofessional.
Staff Knowledge
Several reviews highlight a lack of product knowledge among staff, leading to customer frustration and incorrect advice.
Management Issues
Multiple reviews mention poor management practices, including unprofessional behavior from managers and a lack of support for staff.
Positive Experiences
Despite the negative feedback, there are numerous positive comments about specific employees who provided excellent service, indicating that some staff members are capable of delivering a great customer experience.
- JJJozyphyna Jacq2 days ago5.0Kennedy is awesome! Needed help and it was a quick fix that she knew how to do and was very nice too!!
- EAEric Afferback6 days ago5.0The worker who helped me was amazing
- DMDon MclaughlinDec 28, 20255.0They took care of business
- TBTerrence ButlerDec 25, 20255.0Love autozone and the people that work there
- CDCurtis DroscheNov 21, 20251.0Worst place to do business with. Grey shirts (managers) at this location could care less about the customers. The store manager allows the other managers to be condescending and rude to customers and doesn't even bother to step in to resolve a problem. For a place that claims to have "certified car experts", they can't even tell the difference between water and oil. When I questioned the manager I was working with about what types of oil they recycled, he said it couldn't be contaminated. I had to repeat the question to get an actual answer. "Oh, we take motor oil, transmission fluid, hydraulic oil..." This same "genius" of a manager refused to recycle my oil because "it looks watery". The oil in question was a mix of 32w and 46w hydraulic oil and expensive Ingersoll Rand compressor motor oil. All of these are exceptionally thin oils when compared to motor oil or transmission fluid. I asked him where he's seeing water in the oil. Again, "it just looks watery". When I questioned him about knowing what water in oil looks like, he became condescending and rude. I made a point to let him know my business with them was going to be no more. This manager then waits until I'm getting in my vehicle to come outside and attempt to belittle me and be even more condescending. At that point, I stuck my head back in the door and simply said to get educated on what water and oil look like. Again, he waits until I get in my vehicle but still have the door open to come out and do his little antics all over again. All the while this is taking place, there are 3 more "managers", one I believe was the store manager on site watching the entire time and doing absolutely nothing. Just another in a long line of reasons I won't be using any autozone ever again.
Frequently Asked Questions About AutoZone Auto Parts
What are the opening hours of AutoZone Auto Parts in Copperas Cove?
AutoZone Auto Parts in Copperas Cove is open Monday to Saturday from 7:30 AM to 9:00 PM, and on Sunday from 8:00 AM to 9:00 PM.
Does AutoZone Auto Parts in Copperas Cove offer in-store pickup and same-day delivery?
Yes, AutoZone Auto Parts provides both in-store pickup and same-day delivery services for your convenience.
What types of products can I find at AutoZone Auto Parts in Copperas Cove?
You can find auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts at this location.
What brands are available at AutoZone Auto Parts in Copperas Cove?
Brands available include Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
How can I contact AutoZone Auto Parts in Copperas Cove?
You can contact the store by phone at (254) 542-5130 or via email at customer.service@autozone.com.
Where is AutoZone Auto Parts located in Copperas Cove?
AutoZone Auto Parts is located at 101 W Business 190, Copperas Cove, TX 76522, United States.
Are there any nearby automotive repair shops near AutoZone Auto Parts?
Yes, nearby automotive repair shops include Sims Automotive Repair, Bill's Muffler Shop and Auto Repair, Bill's Muffler & Automotive Shop-Cove, Oliver Brothers Transmissions, and Hank's Tire and Muffler.
What food options are available near AutoZone Auto Parts in Copperas Cove?
Nearby dining options include Pizza Hut, Bush's Chicken Cove, Giovanni's Italian Restaurant, Cream Pies And Fries Diner, and Texas Meltdown Restaurant.
Are there any nearby places to get banking or financial services near AutoZone Auto Parts?
Yes, First National Bank Texas, Western Union, First Community Mortgage, and Unbank Bitcoin ATM are close by for your banking and financial service needs.
Can I find car wash services near AutoZone Auto Parts in Copperas Cove?
Yes, there are several nearby car wash and auto detailing services such as Mister Car Wash, The Car Wash, and Car Wash Barn.