Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Fm 78 in Converse, TX is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Converse, TX or call us at (210) 310-2173.
Mixed experiences with customer service; some employees received high praise for their helpfulness, while others were reported as rude or unprofessional.
Product Availability
Generally, customers found the store had the parts they needed, but there were instances of incorrect items being sold.
Store Cleanliness
Many reviews noted that the store was clean and well-organized.
Warranty Issues
Several customers expressed frustration over warranty claims not being honored or poor handling of warranty-related inquiries.
Staff Knowledge
While some staff were praised for their knowledge and assistance, others were criticized for lack of training and helpfulness.
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Esteban Hernandez
Nov 11, 2025
1.0
Visited store and no one to assist me. I could hear person in back but never came up to assist. I asked gentlemen that was pulling items from shelves behind counter and when I asked him for assistance he immediately said I don't work at this store. Not even lilet me get someone to assist. NEVER GOING TO THIS STORE AGAIN
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Terry M Peoples
Oct 1, 2025
5.0
Awesome 👌
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emmanuel machamire
Sep 23, 2025
1.0
Was honestly surprised that you don’t honor parts warranty. Yesterday on my way home from work my check engine light came on. Stopped by o Reilly who told me it was due to cylinder 2 misfiring and can be resolved by replacing spark plugs. However I just changed the spark plugs in November of 2023, not even 16 months ago. The representative let me know the Autolite iridium XP ones I bought should have a life time warranty and so as long as I can take them out and bring them to the store I bought them they should be able to switch them out. Sadly I made the mistake of buying them from this Autozone, store 05769. When I called ask if they could check my purchases based on my phone number and the fix finder print out I had from when I originally bought them, the Autozone representative told me they don’t do warranties on spark plugs and their system wouldn’t show the purchase for a part like that. Mind you this was after I called, was placed on told for 15 mins and then hung up on without anyone checking on me and having to call them a second time. A very poor experience, and from here on out I will be buying from competitors who actually care.
AT
Abe Torres
Sep 9, 2025
4.0
Nice folks wiring here. They had exactly what I needed.
SV
Sam Valdez
Jul 25, 2025
5.0
Went for a new battery and service was awesome. Quick and easy....
Special thanks for your help Michelle 👏🏻
Frequently Asked Questions About AutoZone Auto Parts
What are the operating hours for AutoZone Auto Parts in Converse, TX?
AutoZone Auto Parts is open Monday through Saturday from 7:30 AM to 10:00 PM and Sunday from 8:00 AM to 9:00 PM.
Does AutoZone Auto Parts offer in-store pickup and delivery services?
Yes, they provide in-store pickup, curbside pickup, and same-day delivery services.
What types of auto parts and brands are available at AutoZone in Converse?
They offer a variety of auto parts including brake pads, car batteries, and car accessories from brands like Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, and more.
Where is AutoZone Auto Parts located in Converse, TX?
It is located at 8550 FM 78, Converse, TX 78109, United States.
How can I contact AutoZone Auto Parts in Converse?
You can call them at (210) 310-2173 or email customer.service@autozone.com.
Can I shop for AutoZone Auto Parts products online and pick them up in-store?
Yes, you can shop online and select in-store pickup or same-day delivery through their website.
What nearby restaurants can I visit before or after shopping at AutoZone?
Nearby restaurants include Long John Silver's, Chili's Grill & Bar, It's Just Wings, A&W Restaurant, McAlister's Deli, Taco Bell, and What U Want Southern Foods where you can enjoy a variety of cuisines.
Are there any nearby automotive repair or tire shops close to AutoZone?
Yes, nearby automotive services include CD Tires, Martinez Tire and Muffler Shop, Jet Auto and Transmission, and Auto Xchange for tire repairs and automotive needs.
Is there a nearby post office or mailing center near AutoZone in Converse?
Yes, the USPS shipping center is located nearby for your mailing and shipping needs.
What other services or shops are near AutoZone that customers might visit?
Nearby services include Walgreens pharmacy and convenience store, Blue Rhino Propane Exchange, Western Union money transfer, Dutch Bros Coffee, and Sprint Store for mobile phones.