AutoZone Auto Parts

4.4
545 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Fm 78 in Converse, TX is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Converse, TX or call us at (210) 310-2173.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
8550 FM 78, Converse, TX
78109, United States

Hours

Reviews

4.4
545 reviews
5 stars
383
4 stars
87
3 stars
35
2 stars
10
1 star
30

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed experiences with customer service; some employees received high praise for their helpfulness, while others were reported as rude or unprofessional.

Product Availability

Generally, customers found the store had the parts they needed, but there were instances of incorrect items being sold.

Store Cleanliness

Many reviews noted that the store was clean and well-organized.

Warranty Issues

Several customers expressed frustration over warranty claims not being honored or poor handling of warranty-related inquiries.

Staff Knowledge

While some staff were praised for their knowledge and assistance, others were criticized for lack of training and helpfulness.
  • EH
    Esteban Hernandez
    Nov 11, 2025
    1.0
    Visited store and no one to assist me. I could hear person in back but never came up to assist. I asked gentlemen that was pulling items from shelves behind counter and when I asked him for assistance he immediately said I don't work at this store. Not even lilet me get someone to assist. NEVER GOING TO THIS STORE AGAIN
  • TP
    Terry M Peoples
    Oct 1, 2025
    5.0
    Awesome 👌
  • EM
    emmanuel machamire
    Sep 23, 2025
    1.0
    Was honestly surprised that you don’t honor parts warranty. Yesterday on my way home from work my check engine light came on. Stopped by o Reilly who told me it was due to cylinder 2 misfiring and can be resolved by replacing spark plugs. However I just changed the spark plugs in November of 2023, not even 16 months ago. The representative let me know the Autolite iridium XP ones I bought should have a life time warranty and so as long as I can take them out and bring them to the store I bought them they should be able to switch them out. Sadly I made the mistake of buying them from this Autozone, store 05769. When I called ask if they could check my purchases based on my phone number and the fix finder print out I had from when I originally bought them, the Autozone representative told me they don’t do warranties on spark plugs and their system wouldn’t show the purchase for a part like that. Mind you this was after I called, was placed on told for 15 mins and then hung up on without anyone checking on me and having to call them a second time. A very poor experience, and from here on out I will be buying from competitors who actually care.
  • AT
    Abe Torres
    Sep 9, 2025
    4.0
    Nice folks wiring here. They had exactly what I needed.
  • SV
    Sam Valdez
    Jul 25, 2025
    5.0
    Went for a new battery and service was awesome. Quick and easy.... Special thanks for your help Michelle 👏🏻

Frequently Asked Questions About AutoZone Auto Parts

What are the operating hours for AutoZone Auto Parts in Converse, TX?

AutoZone Auto Parts is open Monday through Saturday from 7:30 AM to 10:00 PM and Sunday from 8:00 AM to 9:00 PM.

Does AutoZone Auto Parts offer in-store pickup and delivery services?

Yes, they provide in-store pickup, curbside pickup, and same-day delivery services.